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The Factory at Franklin

230 Franklin Rd, Franklin, TN 37064-2256
+1 615-791-1777
Website
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Review Highlights
Very fun “mall”

Tons of great stores and unique items. We stumbled upon a place where you can paint pottery - they... read more

Reviewed 2 weeks ago
Lenny B
,
Oakland, Tennessee
via mobile
So sad the antique store went out of business!

We have stopped here for many years, primarily to go to the antique store. However, on this trip... read more

Reviewed 11 April 2018
Gma4198
,
Fishers, Indiana
Read all 228 reviews
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Overview
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Built in 1929, The Factory occupies the buildings that once served as the Dortch Stove Works, Magic Chef and later the Jamison Bedding Company. A member of the National Register of Historic Places, The Factory is rich with history and a very careful renovation has preserved many of The Factory's original features and architectural details. Calvin bought the sprawling complex seven years ago and, after an environmental clean-up, began opening the facility in sections. Today, The Factory at Franklin has 83 tenants. Imagine that factory coming alive with concerts, dining, shopping, meetings, live theatre, art galleries, decorators' showcases, antiques and offices. Our unique facility can serve all this and more. Take a look at The Factory in its days as a bustling, working factory, then embark on a photographic tour of its renovation and transformation to the diverse and vibrant shopping and entertainment complex it is today.
  • Excellent31%
  • Very good39%
  • Average20%
  • Poor8%
  • Terrible2%
Travellers talk about
“farmers market” (25 reviews)
“unique shops” (17 reviews)
Open Now
Hours
Hours Today: 10:00 a.m. - 10:00 p.m.
Suggested Duration: 2-3 hours
LOCATION
230 Franklin Rd, Franklin, TN 37064-2256
CONTACT
Website
+1 615-791-1777
Write a ReviewReviews (228)
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All reviews
"farmers market"
in 25 reviews
"unique shops"
in 17 reviews
"music city roots"
in 5 reviews
"donuts"
in 7 reviews
"guitar shop"
in 3 reviews
"consignment shop"
in 3 reviews
"food vendors"
in 3 reviews
"interesting place to visit"
in 4 reviews
"great place to shop"
in 3 reviews
"worth a stop"
in 4 reviews
"few hours"
in 7 reviews
"unique items"
in 4 reviews
"shops and restaurants"
in 6 reviews
"walk around"
in 4 reviews
"artists"
in 20 reviews
"jamison"
in 3 reviews
"artsy"
in 8 reviews
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1 - 10 of 226 reviews

Reviewed 2 weeks ago via mobile

Tons of great stores and unique items. We stumbled upon a place where you can paint pottery - they fire it and then you come back to pick it up. So much fun.

Thank Lenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 11, 2018

We have stopped here for many years, primarily to go to the antique store. However, on this trip, they were having an auction and closing the store. The cute children's shop is also closed. It appears to be more of a artsy and amateur entertainment...More

Thank Gma4198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie J, Manager at The Factory at Franklin, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us your feedback, and we are disappointed to hear that your experience was not all you hoped it would be. We hope you will choose to come back and give some of our new attractions a chance!...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2018

This is a multi-use venue with restaurants and varied entertainment. I've attended a musical dinner night there and it was fun. Also inside is the Five Daughters Bakery. This time I went on a Saturday morning to check out the farmers market which happens 52...More

2  Thank ThePackedBag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie J, Manager at The Factory at Franklin, responded to this reviewResponded 3 weeks ago

We appreciate this wonderful review! We are so glad you enjoyed your dinner with us, as well as Five Daughters Bakery! We appreciate you coming by to enjoy our farmers market, and are pleased that you would love to come back and see us, for...More

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Reviewed April 1, 2018

Cute shops and great food selection. Definitely worth a visit. The BBQ restaurant was amazing and our sons chicken and waffles looked delicious.

Thank jpbiwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie J, Manager at The Factory at Franklin, responded to this reviewResponded 3 weeks ago

Thank you for this wonderful review! We are so glad that your experience with us was 5-star. Thank you for coming to enjoy our restaurants and factory! We hope to see you all again soon. Have a wonderful day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 24, 2018

The Factory at Franklin has space and promise. An unexpected and delightful find was Artisan Guitars where one of the owners spent 20 minutes showing us their incredible collection of guitars! NOT a place for children who can't "look but not touch", though a wonderful...More

Thank Marin1121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie J, Manager at The Factory at Franklin, responded to this reviewResponded March 29, 2018

Thanks for the wonderful review! We are so glad that you enjoy your visit and that you were able to find shops in The Factory that you liked so much. We can't wait to have you back to explore all of our other shops and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 20, 2018 via mobile

We went here based on the reviews. Maybe should have come on a Saturday instead of a Monday. The mall was open but at least half the stores were closed, and no signs with hours or explanation as to why they were closed. I saw...More

Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie J, Manager at The Factory at Franklin, responded to this reviewResponded March 29, 2018

Thanks for the review, we appreciate your feedback. We always have new shops opening up and you can always check out our events page and join us for one of our many events! We hope to have you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 17, 2018

This was an old factory that has been rehabbed into an innovative shopping and meeting venue. It is not nearly full yet, but it has potential. The eating booths are upscale/neat - including a bakery, an ice cream shop, and a "juice" sho!p (you must...More

Thank Anbrugo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie J, Manager at The Factory at Franklin, responded to this reviewResponded March 29, 2018

Thanks for the great review! We are so glad that you enjoy our shopping and events venue, and that you like all of our food options! We can't wait to have you back for an event, have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 15, 2018

It's fun, artistic and they have great conference room options that have flavor and variety. It was great for a film conference. And you have neat shops and restaurants around to explore during breaks. It has a really cool vibe.

Thank mikki777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie J, Manager at The Factory at Franklin, responded to this reviewResponded March 29, 2018

Thanks for the wonderful review! We are so glad that you had fun during your conference and also enjoyed all of our shops and restaurants. We look forward to having you back for another conference!

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Reviewed March 12, 2018 via mobile

The Factory at Franklin is a smaller sized shopping mall but it offers some real unique stores, coffee shops, and donuts. I love 5 Daughters donuts, they are incredible. There is also a big chair to sit in for a photo op, and a lovely...More

Thank RamonaL34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie J, Manager at The Factory at Franklin, responded to this reviewResponded March 29, 2018

Thanks for the great review! We are happy to see that you have a wonderful time shopping with us and enjoying all of our different stores, and have a good time hanging out with your friends or family. We constantly have new shops joining us...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 12, 2018 via mobile

It’s a shopping mall with trendy shops, some food as well as meeting halls. It really is an old factory but now it has upscale, casual charm. It’s not the kind of place you could buy a new wardrobe or furnish a house but you...More

1  Thank Morris N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie J, Manager at The Factory at Franklin, responded to this reviewResponded March 29, 2018

Thanks for the excellent review! We are so glad that you enjoy shopping with us and also enjoy some great food options too! We look forward to having you back to shop with us soon! Have a wonderful day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
Don T
September 30, 2015|
Answer
Response from acarmen1 | Reviewed this property |
Don, The address is 230 Franklin Rd, Franklin, TN 37064 Enjoy, I had lots of fun there.
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