Lews Castle

Lews Castle, Stornoway: Hours, Address, Lews Castle Reviews: 4/5

8:00 AM - 11:00 PM
Monday
8:00 AM - 11:00 PM
Tuesday
8:00 AM - 11:00 PM
Wednesday
8:00 AM - 11:00 PM
Thursday
8:00 AM - 11:00 PM
Friday
8:00 AM - 12:00 PM
Saturday
8:00 AM - 12:00 PM
Sunday
8:00 AM - 11:00 PM
About
Overlooking Stornoway harbour, the impressive gothic-revival style castle was built in the mid 1800’s by Sir James Matheson. Since then this beautiful building has also served as a hospital during WW2, a college, a school and now as an iconic wedding venue and luxurious holiday destination with Together Travel. Serving delicious hand-prepared dishes as well as local delicacies, our Storehouse cafe is the perfect place to take a moment after your exploration of the Lews Castle grounds. Enjoy a frothy coffee or two from the comfort of our unique eatery, before tucking into our tasty specials of the day. Pick up the perfect souvenir from your visit to our retail outlet 'The Outfitters', during your time at Lews Castle. From gorgeous gifts to luxury clothing and foodie treats, we've got you covered. Outfitters Store: 10am-4pm
Suggested duration
2-3 hours
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What is Travellers’ Choice?
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Popular mentions

4.0
715 reviews
Excellent
361
Very good
221
Average
87
Poor
33
Terrible
15

mark s
7 contributions
DONT expect a " Castle" its more old house converted yo conference room
Jun. 2021
Really very disappointing for a castle, and a let down for guests . No reception or bar just a mid size old house with a cafe, that's open for the public to wander through. Not much to see several of the larger rooms made into venue / conference rooms which is not exciting. Room full abandoned catering equipment wrapped in cling film and loos in the cafe.
Museum next door shut but gift shop open and cafe open, in covid level zero. Seems furlough pays better than work in Stornoway.
Written June 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Audrey F
kirkcaldy,scotland352 contributions
Lovely castle
Jun. 2021
We only visited to take some photos of the castle. Nice grounds and a great place to sit and watch the harbour.
Written June 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Christine M
Dunoon, UK148 contributions
Rooms with a view
Jun. 2021
Booked this visit for last year, but had to postpone to June 21. Lovely superior self-catering apartment on first floor had wonderful view over the harbour to Stornoway from both living room and bedroom. Huge double bed was extremely comfortable, as was the L-shaped sofa in the living area. Kitchen was well-equipped, and there was an explanatory booklet for the underfloor heating and the kitchen equipment, although the microwave was awkward to use for one used to a more basic, dial-turning model, and the same could be said about the induction hob. The en-suite bathroom was spacious enough to house a bath, but had only a wet-room type shower with a miserable curtain; for that money I'd expect at the very least an enclosed overhead shower of decent power. In addition the floor drainage was so slow that the floor tended to be awash by the end of a normal shower. One of the bedroom windows was missing the brass hook for the window pole, so opening it was challenging. We didn't use any of the restuarant or bar facilities in the castle. The manager was helpful and friendly.
Written June 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

cat007_10
stoke on trent38 contributions
Very poor value stay
May 2021 • Friends
We stayed at Lews Castle the last night of our holiday and I was expecting something special. However the room was extremely small and had only one small window which looked onto air handling plant. The furnishings were of a good standard and the bed was comfortable but the room in entirety had a bed, a small stool, a sink in the corner (no room for it in the en-suite) and some built in storage space for clothes at the entrance.
I know that what you get won’t always look like the advertising picture but the reality of the room was light years away from the picture and fell far short of what I would expect for nearly £300 a night.
Unless you can be sure of the quality of your room I suggest you save your money and stay somewhere else.
Written June 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Charles J
Glasgow, UK513 contributions
Good to visit.
May 2021 • Couples
We really enjoyed visiting Lews Castle. The Museum is very nicely done and it was good to see
some of the Lewis chessmen. Walking round the grounds was well worth it. Views of Stornoway were excellent
(We had a sunny late afternoon). All in all well worth a visit…we would go again.
Written June 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

4titude1959
london102 contributions
Insist on a room with a view
Jun. 2021
Firstly let me state that we booked 3 days for £750 - at £250 a day that’s about the same price as a 5 star hotel in Edinburgh. As you can imagine that’s the sort of luxury we expected.

There is no reception on arrival - we found the duty manager (that implies there are other staff - there aren’t) - a helpful young man call Alan took us to our room. He told us there was no bar (despite this being post bar lockdown and being highlighted on the website). So - no food or drinks in the building expect for the cafe that opens after normal breakfast.

We thought we had booked a self catering room but apparently our £250/night didn’t cover that and we ended up with a small but nicely furnished room with a coffee machine. Be aware that nearly everything is closed on Mondays in Stornaway. The view from the single window was of the roof next door. See photo with the slate roof.

On complaining we were moved to a single bedroom flat - nicely furnished with some coffee sachets, 3 sugar sachets, no kitchen towel, no kitchen scissors. You can get better amenity packs at a Premier Inn.

The big issue was….the view again. This time we had 3 windows none of which had a view over anything other than exterior walls and and a roof. Combined with a nasty buzzing noise all night. See the pictures we took from each window.

It was so depressing we checked out a day early.

We did reach out to Natural Retreats but they avoided commenting on value for money and the views.

Worth £250/night? No, maybe £125 tops.
Written June 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Aaron W
2 contributions
Absolutely amazing
Jun. 2021 • Friends
Absolutely beautiful castle and love the Starbucks cafe next door amazing coffees with amazing staff who are very talkative

Overall amazing experience
Written June 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much for your kind words! Our team will be delighted to hear that you enjoyed your visit :)
Written June 14, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Matvl
4,143 contributions
Nice for a wander, amazing grounds
May 2021 • Family
We had a great wander through the castle and loved exploring the grounds. The cafe is a little basic and could do with good coffee. But definitely worth seeing and exploring the museum and general area too.
Written June 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your feedback, we take constructive comments seriously and will pass this on to the team. We hope to welcome you back soon!
Written June 14, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kimberly P
2 contributions
Lovely Wedding venue
May 2021 • Couples
Would highly recommend as a wedding venue.
Apartment rooms were clean and spacious.
Zoe and Allan were both extremely helpful and lovely to work with.
The food and service were both great.
Front area of the castle and surrounding grounds have recently been updated allowing for great photo opportunities.
Written May 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much for your kind words Kimberly, Zoe and Alan will be thrilled to hear your feedback. We are delighted to have hosted yourself, your (new!) husband and all of your guests at the castle and wish you both a lifetime of happiness!
Written June 14, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

carranoch
Leurbost, UK3 contributions
Storehouse Cafe
May 2021 • Friends
Went for lunch after reopening. Staff very pleasant but poor choice of food, few rolls or paninis, bought 2 paninis and 2 juice cans, paid over £17 for basic panini on a plate, not even a piece of lettuce to accompany. A let down and a rip off. A disappointment of an eatery in a beautiful building and a missed opportunity. Far better option is to walk down the hill to the Woodlands Cafe or through the grounds to The Hub. Shame on you Natural Retreats not to make the most of a beautiful setting.
Written May 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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Frequently Asked Questions about Lews Castle

Lews Castle is open:
  • Sun - Thu 8:00 a.m. - 11:00 p.m.
  • Fri - Sat 8:00 a.m. - 12:00 p.m.
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