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The Spa at RiverStone Resort

212 Dollywood Ln, Pigeon Forge, TN 37863-3903
+1 865-286-3400
Website
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Review Highlights
Spoiled the Girlfriend

I booked a half day spa retreat for my Sweetie; facial, mani-pedi, hot stone massage. She started... read more

Reviewed 4 weeks ago
Chris M
,
Evansville, Indiana
via mobile
Wonderful SPA

I felt I was a little out of my league when I walked into the spa for my pedi. However, that... read more

Reviewed 5 July 2017
180mommak
,
Fremont, Indiana
Read all 35 reviews
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Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor0%
  • Terrible2%
Travellers talk about
“mani pedi” (2 reviews)
“in town” (2 reviews)
Closed Now
All hours
Hours Today: 09:00 - 16:00
LOCATION
212 Dollywood Ln, Pigeon Forge, TN 37863-3903
CONTACT
Website
+1 865-286-3400
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Reviews (35)
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1 - 10 of 35 reviews

Reviewed 4 weeks ago via mobile

I booked a half day spa retreat for my Sweetie; facial, mani-pedi, hot stone massage. She started at 10am and finished at 4pm. She loved it. She went on and on about how wonderful everything was. The people involved were great. Men... This is how...More

Thank Chris M
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 3 weeks ago

Thank you for choosing The Spa at RiverStone. We are so happy that she enjoyed her Spa Day! We look forward to her Relaxing with us again!

Reviewed 5 July 2017

I felt I was a little out of my league when I walked into the spa for my pedi. However, that thought quickly faded. The waiting room was so relaxing, When I had my pedicure, it was like we were old friend catching up on...More

Thank 180mommak
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 3 weeks ago

We are SO glad that you enjoyed your service! We hope that each person that visits us will be able to enjoy the luxury of the Spa, but still experience the feeling of Southern Comfort. We look forward to you relaxing with us again!

Reviewed 23 March 2017 via mobile

I received a massage and facial during my stay here this past week and the ladies did amazing! Would definitely recommend to anyone wanting spa services. Pricey like most spa services anywhere you'd go but they do run specials every once in awhile so check...More

Thank Lindsay S
Reviewed 6 February 2017 via mobile

People Where very rude on the phone and when I asked about spots open for a couples massage for my husband that just got home from Afghanistan they told me they had tons of openings but wouldn't a couples one just single . I wouldn't...More

Thank Calbama
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 8 February 2017

We apologize for the miscommunication. Please reach out to the Spa manager at 865-286-3400 to discuss further. Thank you.

Reviewed 6 January 2017 via mobile

Had a massage today and it was SPECTACULAR. First a few minutes in the relaxation room, candles and soft music. Then on to the massage. Quiet,tranquil room. It was snowy and cold so the heated table and heated blanket felt heavenly. The massage was everything...More

Thank robin w
Reviewed 5 October 2016 via mobile

Very relaxing place. They have it all and do it all there. Meet almost any needs. The only issue we had was our massages and facials had over an hour gap between when we arrived but we're supposed to be back to back. Kind of...More

Thank Krystina G
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 6 October 2016

Thank you for choosing The Spa at RiverStone. I'm glad to hear that you and your friends enjoyed your stay and spa treatments. I apologize for the long wait between treatments. I hope you were able to enjoy our relaxation & calming rooms during that...More

Reviewed 5 October 2016

I was referred by another business in the area. Upon arrival I was NOT treated like a guest, I was treated as a number. I asked for a Manicure & Pedicure and got the Express (I mean basic). Never, at anytime, did any employee suggest...More

Thank jjstines
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 6 October 2016

Thank you for your feedback. I am sorry to hear that we did not meet your expectations. Our goal is for each guest to leave with a wonderful experience from our spa and staff. I'm sorry that we were not able to accommodate the treatments...More

Reviewed 4 October 2016 via mobile

I throughly enjoyed my facial and massage. My esthetician and massages therapist were wonderful. Both were very knowledgeable to any questions I had, also very professional and courteous. I highly recommend this spa for any of your spa needs or day get aways.More

Thank Lisa B
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 7 October 2016

We are so glad to hear of your enjoyable experience with us! We are quite often in awe of our therapists and how much they know. We are always learning new things from each other! We hope you'll make it back to relax with us...More

Reviewed 30 September 2016 via mobile

The staff was very professional and the facilities were excellent. I have had numerous professional massages and Stacy was as good or better than any of them!

Thank Al P
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 1 October 2016

We are so happy you enjoyed your massage with Stacy! We hope to have you back to relax with us again soon.

Reviewed 22 September 2016 via mobile

As a local, I know that this is the best spa anywhere. I try to go every 3 weeks and take advantage of a massage, facial, pedicure or waxing. I have never had anything less than a wonderful experience. From the moment I walk in...More

2  Thank amn1973
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 30 September 2016

We absolutely love our locals! Thank you for your patronage, it truly means a lot to us.

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