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Arcade City at The Island

131 Island Dr, Ste. 1105, Pigeon Forge, TN 37863-5283
+1 865-286-0149
Website
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Review Highlights
Exciting time for all

The staff are friendly and helpful! They do not get aggravated if you take a lot of time picking... read more

Reviewed yesterday
barbarawaters52
,
Dallas, Georgia
Kids loved it!

Typical arcade with a great location. The kids totally enjoyed it. The Island offers a nice walk... read more

Reviewed 3 days ago
lindab911
,
Chicago, Illinois
Read all 997 reviews
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Overview
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Arcade City is a new boutique arcade that gives our customers a S.T.A.R. experience which stands for Something They'll Always Remember. We offer a unique family fun experience for all ages with a great atmosphere, the newest games and prizes. Our staff is knowledgeable, outgoing, helpful, and friendly ensuring you have an awesome visit at Arcade City. Come check us out and see for yourself...
  • Excellent76%
  • Very good16%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“wizard of oz” (85 reviews)
“game card” (23 reviews)
“great prizes” (30 reviews)
Open Now
All hours
Hours Today: 10:00 - 23:00
Suggested Duration: 1-2 hours
LOCATION
131 Island Dr, Ste. 1105, Pigeon Forge, TN 37863-5283
CONTACT
Website
+1 865-286-0149
Write a Review
Reviews (997)
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1 - 10 of 997 reviews

Reviewed yesterday

The staff are friendly and helpful! They do not get aggravated if you take a lot of time picking out gifts and go above and beyond to make sure all is working well!

Thank barbarawaters52
Reviewed 3 days ago

Typical arcade with a great location. The kids totally enjoyed it. The Island offers a nice walk outdoors.

Thank lindab911
Michael W, Manager at Arcade City at The Island, responded to this reviewResponded yesterday

Thank you so much for your review and feedback!! We hope that this experience in which you had with us will always be a memorable one, and we can't wait to provide the same services next time you visit!

Reviewed 6 days ago

The arcade city at the island has a great selection of games and prizes. Always kinda crowded but real fun. Have some good claw prizes such as beats headphones, mk purses, xbox ones and other expensive gifts. They have cards you put your money on...More

Thank bdyrmy09
Michael W, Manager at Arcade City at The Island, responded to this reviewResponded 5 days ago

It is so great to have folks notice our staff, our prizes, and share the fun they had here. Thanks for letting us know that you had a great time here with us. Thank you for the kind review, and we look forward to seeing...More

Reviewed 6 days ago

My son and his fiancé took my granddaughters there while on our vacation, and they all enjoyed it so much. They like that they had the cards and didn't have to keep up with tickets. he liked it so much that the last night we...More

Thank tessangove
Michael W, Manager at Arcade City at The Island, responded to this reviewResponded 5 days ago

Thank you for your review! We're glad to hear that during your visit you found our games to be enjoyable, as well as our staff to be friendly!! Thank you for letting us contribute to your trip here at the island, and we look forward...More

Reviewed 1 week ago

We loved not having to handle tickets and coins! You just put money on a plastic card and if you win the points are loaded automatically to your card. You just take the card to redeem any prizes you won. Was very clean and not...More

Thank Martha S
Michael W, Manager at Arcade City at The Island, responded to this reviewResponded 5 days ago

Thanks for the 5-star review! We take great pride in our Arcade and try to go above and beyond for each guest. We hope to see you again next time at The Island!

Reviewed 1 week ago via mobile

My son and I had a great time at Arcade City. Fun for all ages!! The staff was very nice and helpful, especially Daniel!!

Thank jlindsknox
Reviewed 1 week ago via mobile

My son and I had a great time at Arcade City. Everyone was very nice and helpful, especially Daniel!!! He was very personable. Fun for all ages!!!

Thank aowens100
Michael W, Manager at Arcade City at The Island, responded to this reviewResponded 5 days ago

Thank you so much for your review and feedback!! We hope that this experience in which you had with us will always be a memorable one, and we can't wait to provide the same services next time you visit!

Reviewed 1 week ago

It was a fun experience. We played basketball against Daniel (who works there) and beat him once. It was exciting. The employees are very friendly and we will diffidently be back.

Thank mag010686
Michael W, Manager at Arcade City at The Island, responded to this reviewResponded 5 days ago

Thank you so much for your review and feedback!! We hope that this experience in which you had with us will always be a memorable one, and we can't wait to provide the same services next time you visit!

Reviewed 1 week ago via mobile

We had a BLAST at Arcade City!! Go see Daniel!! He is LEGIT and NEEDS AN INCREASE IN PAY like for real and to make his own schedule!! He honestly was super awesome and blessed us so much! I HIGHLY recommend going to arcade city!...More

Thank sroberts32
Michael W, Manager at Arcade City at The Island, responded to this reviewResponded 5 days ago

Thank you so much for your review and feedback!! We hope that this experience in which you had with us will always be a memorable one, and we can't wait to provide the same services next time you visit!

Reviewed 1 week ago via mobile

Daniel was the best EVER!! Perfect end to a girls night!!! GIVE HIM A RAISE!!!!! Manager status! Employee of the month!!

Thank ohlivybe
Michael W, Manager at Arcade City at The Island, responded to this reviewResponded 5 days ago

Thank you so much for your review and feedback!! We hope that this experience in which you had with us will always be a memorable one, and we can't wait to provide the same services next time you visit!

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