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Great Smoky Mountain Heritage Center

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Address: 123 Cromwell Dr, Townsend, TN 37882-4323
Phone Number:
+1 865-448-0044
Today
10:00 - 17:00
Closed now
See all hours
Hours:
Sun 12:00 - 17:00
Mon - Sat 10:00 - 17:00
Description:

A nonprofit organization formed to preserve and present the heritage of the...

A nonprofit organization formed to preserve and present the heritage of the East Tennessee region.

  The mission of the Great Smoky Mountain Heritage Center is to preserve, protect and promote the unique history and rich culture of the residents and Native Americans who inhabited the East Tennessee mountain communities that were incorporated into the Great Smoky Mountains National Park and its surroundings.

The Heritage Center is located on a five acre site along state highway 73 in Townsend, Tennessee.

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TripAdvisor Reviewer Highlights

Read all 173 reviews
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  • 105
    Excellent
  • 53
    Very good
  • 9
    Average
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  • 4
    Terrible
Wow!

We were not expecting such a wonderful place. Regret not having enough time to visit the museum but this will be on our bucket list for next time we visit. The entire area and... read more

5 of 5 bubblesReviewed yesterday
Marilyn V
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173 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Level Contributor
22 reviews
9 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW

We were not expecting such a wonderful place. Regret not having enough time to visit the museum but this will be on our bucket list for next time we visit. The entire area and building are exemplary. Cannot wait to come back!

Helpful?
Thank Marilyn V
Level Contributor
29 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

We spent about two hours here one afternoon. There is more here than you would expect from the front. While the museum part is much smaller and less sophisticated than the Museum of the Cherokees in Cherokee, NC, I learned some things about the Indians here that I didn't at the MOTC. There are several outdoor building to peruse and... More 

Helpful?
Thank Scott E
Port Lavaca, Texas
Level Contributor
15 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

This is worth a trip to "the quiet side of the Smokies" as Townsend rightly calls itself. The admission fees are modest and the indoor exhibits of both the Native American and European settlers are very well laid out and explained. Outside, there are 13 historic buildings that have been relocated to the site in a sort of village layout,... More 

Helpful?
Thank David H
Nashville, Tennessee
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

This is definitely a must see, and entertaining for every age visitor. The reconstructed historic buildings are spectacular, with artifacts, furniture and the full flavor of living and working in years past in this area. Great stop for gifts and they give Seniors a discount on admission.

Helpful?
Thank fineartby
2 reviews
5 of 5 bubbles Reviewed 14 November 2016

Enjoy the many different activities throughout the year. A yearly membership is a great bargain for frequent visitors and/or local folks. Friday night music in the summer and Tuesdays at Two are my favorites.

Helpful?
Thank Linda C
GSMHCEvents, Guest Relations Manager at Great Smoky Mountain Heritage Center, responded to this review

Thank you so much for your support! More 

somewhere, usa
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 November 2016

Although we have visited the area many times, we had never stopped here until our recent trip in October. We spent two hours there! It's well worth the admission price. Very interesting information and museums!!! Really enjoyed our visit!

Helpful?
Thank smcmama
Birmingham, Alabama
Level Contributor
64 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
1 of 5 bubbles Reviewed 26 October 2016 via mobile

Visited The Great Smoky Mountain Heritage Center today. This has been on my list of things to do for a couple of years now. It is a nicely laid out museum of the life of mountain people from years gone by. Very well done. It features an inside museum as well as an outside exhibit that includes several buildings and... More 

Helpful?
1 Thank KevinMuir
GSMHCEvents, Public Relations Manager at Great Smoky Mountain Heritage Center, responded to this review

Please accept our apologies for the lapse in our normally excellent customer service. Your review has been shared with the appropriate staff in a constructive way to help us provide excellent customer service to you and all other guests who visit us at the Great Smoky Mountains Heritage Center in the future. We thank you for bring this to our... More 

Festus, Missouri
Level Contributor
101 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 24 October 2016

The Heritage Center was very historical and educational. They have original buildings which have been brought to the site from various places in the Smokey Mountains. There is a distillery, a "set-up" house, barn, home used for travelers, etc. The museum has a lot of artifacts from the area also. There is a short video which has local people talking... More 

Helpful?
Thank jdck
GSMHCEvents, Director of Sales at Great Smoky Mountain Heritage Center, responded to this review

Thank you so much for visiting! More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 October 2016

If at all intrested in how hard life was for settlers. This is for you Loved the look and the work that has been done to make it a learning experience for everyon.

Helpful?
Thank Kathleen B
GSMHCEvents, Director of Sales at Great Smoky Mountain Heritage Center, responded to this review

Thank you so much for visiting! More 

Paola, Kansas
Level Contributor
31 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 17 October 2016

Good stop to find out a little of the general area. Lots of info and a small arts and crafts shop of local arts. Also has t-shirts and tourist trinkets.

Helpful?
Thank Ksbowman
GSMHCEvents, Director of Sales at Great Smoky Mountain Heritage Center, responded to this review

Thanks for visiting! More 

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