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Schlitterbahn Waterpark New Braunfels

400 N Liberty Ave, New Braunfels, TX 78130-4434
+1 830-625-2351
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Review Highlights
False advertising

We purchased platinum season passes to schlitterbahn which was supposed to cover new... read more

Reviewed 11 September 2015
Kelvin P
via mobile
Always awesome!

We LOVE visiting Schlitterbahn. We come each year and stay several days with our whole family... read more

Reviewed 9 September 2015
Miranda_Jarod
,
Fort Worth, Texas
via mobile
Read all 1,811 reviews
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Overview
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Come explore over seventy acres of shared family fun, thrilling adventure, and relaxation! Schlitterbahn is nestled along the beautiful banks of the Comal River and features world-famous attractions, epic river adventures, kid’s water playgrounds, and beautiful spots to relax and share a picnic.
  • Excellent54%
  • Very good26%
  • Average8%
  • Poor6%
  • Terrible6%
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LOCATION
400 N Liberty Ave, New Braunfels, TX 78130-4434
CONTACT
Website
+1 830-625-2351
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Reviews (1,811)
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491 - 500 of 1,788 reviews

Reviewed 11 September 2015 via mobile

We purchased platinum season passes to schlitterbahn which was supposed to cover new Braunfels,Galveston,Padre and the.new corpus Christi location. Well the corpus Christi schlitterbahn did not open till summer was half way over with. Then.i get THREE emails telling me that next year's season pass...More

1  Thank Kelvin P
Schlitterbahn W, Guest Relations Manager at Schlitterbahn Waterpark New Braunfels, responded to this reviewResponded 14 September 2015

I am so sorry for any confusion and for your negative experience! We would like to make this right. Please email us at social@schlitterbahn.com

Reviewed 9 September 2015 via mobile

We LOVE visiting Schlitterbahn. We come each year and stay several days with our whole family. There are areas for all age groups. We have two small ones in our family and the little kiddie areas are nice and fun for them. We also have...More

1  Thank Miranda_Jarod
Schlitterbahn W, Guest Relations Manager at Schlitterbahn Waterpark New Braunfels, responded to this reviewResponded 11 September 2015

Thank you for taking the time to submit a review and for calling Schlitterbahn awesome! I am thrilled to hear that you and your family visit us every summer! I am sorry to hear about your labor day weekend experience! If you would like to...More

Reviewed 9 September 2015

Great place to take our family of boys that range from 5-18 years old! We decided to take a quick trip before our oldest left for college. All had fun and we tool our picnic (allowed at no charge ice cooler) to keep the cost...More

1  Thank Dehlia G
Schlitterbahn W, Guest Relations Manager at Schlitterbahn Waterpark New Braunfels, responded to this reviewResponded 11 September 2015

Thank you for taking the time to submit a review and calling Schlitterbahn a great family place! There's no better place for the Texas heat than at Schlitterbahn! We hope to see you and your family again next summer #BahnLove

Reviewed 9 September 2015

We all absolutely loved this waterpark! There are so many rides to go on you barely have enough time to fit it all in. We treated ourselves to a cabana, which was lovely but a pricey treat when you don't really need it! Some of...More

1  Thank EllyJH
Schlitterbahn W, Guest Relations Manager at Schlitterbahn Waterpark New Braunfels, responded to this reviewResponded 11 September 2015

Thank you for taking the time to submit a review. I am happy to hear that you loved our park! I'm sorry that you thought it was a little pricey. We do offer free parking and for guests to bring in their own food, with...More

Reviewed 9 September 2015

PLEASE, don't go until 3pm in the afternoon. Parking lot will start to have spots available. Enough people will have gotten there at 10am and will have had enough and ready to leave. I'm not saying there won't be any lines at the popular rides,...More

1  Thank megelll
Schlitterbahn W, Guest Relations Manager at Schlitterbahn Waterpark New Braunfels, responded to this reviewResponded 11 September 2015

Thank you for taking the time to submit a review. We do recommend guests to arrive early to get a a good parking spot and beat the crowds. Coming at 3 p.m. does help with parking and crowds, but doesn't leave a lot of time...More

Reviewed 9 September 2015 via mobile

Had a lot of fun but you have to get there early or you will not find parking. Also when you get a tube keep it or you might not get another one. Lines for the slides are really long and not worth the wait.

1  Thank Jkromer
Schlitterbahn W, Guest Relations Manager at Schlitterbahn Waterpark New Braunfels, responded to this reviewResponded 10 September 2015

Thank you for taking the time to submit a review and for calling Schlitterbahn a great place. i hope you get to visit us again soon #BahnLove

Reviewed 9 September 2015

It was hard for me to come up with a star rating for Schlitterbahn because the problems that exist are problems that ANY amusement park will have during the summer. I am also not a huge fan of water parks so I had to take...More

Thank Brooklet425
Schlitterbahn W, Guest Relations Manager at Schlitterbahn Waterpark New Braunfels, responded to this reviewResponded 10 September 2015

Thank you for taking the time to submit a review. Being that summer is our peak season, lines are to expected as you mentioned. We recommend guests to ride our big rides first thing in the morning or last of the day(The Master Blaster, Wolfpack)...More

Reviewed 8 September 2015 via mobile

This was my first time visiting Schlitterbahn water parks, my first impression of the water parks wasn't so great, we he purchased our tickets online hoping to beat the crowd and get into the park without any trouble, We were wrong, when we arrived we...More

Thank Topgun4236
Schlitterbahn W, Guest Relations Manager at Schlitterbahn Waterpark New Braunfels, responded to this reviewResponded 10 September 2015

Thank you for taking the time to submit a review. I am sorry to hear about your admissions experience. The reason we don’t have a dedicated line for season pass holders or guests who buy in advance is that after experimenting with it over the...More

Reviewed 8 September 2015 via mobile

Took our 3 boys (14, 10 & 8) for Labor Day wknd. They were under staffed so part of rides were not open & some of the food/drink stands weren't open either. Stayed on the resort & really liked it. We will be back for...More

Thank houstoncutie
Schlitterbahn W, Guest Relations Manager at Schlitterbahn Waterpark New Braunfels, responded to this reviewResponded 10 September 2015

Thank you for taking the time to submit a review. I'm happy to hear that you had a nice weekend away and enjoyed your stay with us in park and at resort! We look forward to your next visit and I hope you enjoy our...More

Reviewed 7 September 2015

We were there over Labor Day week end and I would not recommend going here on a holiday. Just too many people. You can used the facilities and even get wet but all those people. A special fun place for the kids though.More

Thank texaswillie
Schlitterbahn W, Guest Relations Manager at Schlitterbahn Waterpark New Braunfels, responded to this reviewResponded 8 September 2015

Thank you for taking the time to submit a review and for visiting us this summer. Summer Holidays like Labor Day Weekend are busy occasions for Schlitterbahn, and crowds are to be expected. I hope you get to visit us again next summer. Weekdays in...More

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Ask a question
Questions & Answers
Paschal1979
17 July 2017|
Answer Show all 4 answers
Response from Norma B | Reviewed this property |
Yes you can get sick, I'm always telling my boys not to swallow water because there are so many germs in the water, looks like you felt the effects of it. Best bet is to go to doctor
0
Votes
Lily B
5 July 2017|
Answer Show all 4 answers
Response from Debra H | Reviewed this property |
There is still an after 3:00 admission rate. I think you save $15. I always book on line and save.
0
Votes
Honey D
30 June 2017|
Answer Show all 5 answers
Response from Michael A | Reviewed this property |
I would not. There should be plenty of tables in the shade available in the morning.
1
Vote