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Urban Air Trampoline Park

325 Commerce St Ste 110, Southlake, TX 76092-7518
+1 817-203-8686
Website
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Review Highlights
Beware of this place!!

12 yr old daughter broke foot there Friday and no help from any staff even after friend went to get... read more

Reviewed 17 August 2012
Myfivepeeps
Great for kids...wears them out just fine...

Located just off FM1709 in a commercial area, Urban Air is a jumping place. literally. Busiest on... read more

Reviewed 5 August 2012
UKLaTxDuck
,
Fort Worth, Texas
Read all 83 reviews
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Overview
  • Excellent55%
  • Very good22%
  • Average7%
  • Poor6%
  • Terrible10%
Travellers talk about
“foam pit” (8 reviews)
Open Now
All hours
Hours Today: 12:00 - 23:00
LOCATION
325 Commerce St Ste 110, Southlake, TX 76092-7518
CONTACT
Website
+1 817-203-8686
Write a Review
Reviews (83)
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51 - 60 of 83 reviews

Reviewed 17 August 2012

12 yr old daughter broke foot there Friday and no help from any staff even after friend went to get ice! It was a small fracture so she wasn't sitting there screaming but still. She sat there for 45 minutes until we got there w/out...More

9  Thank Myfivepeeps
Mnskb101, Owner at Urban Air Trampoline Park, responded to this reviewResponded 18 August 2012

We are sorry to hear about your daughter’s injury and hope she recovers quickly. We apologize if you feel the situation was not handled correctly, however there are some inconsistencies in your story which I would like to address. First, we take safety very seriously....More

Reviewed 5 August 2012

Located just off FM1709 in a commercial area, Urban Air is a jumping place. literally. Busiest on Fridays and saturday, according to staff, it's always got a good crowd having fun. The jumping areas are subdivided, with lots of observation areas for parents to sit...More

4  Thank UKLaTxDuck
Reviewed 25 July 2012

Nice, clean entertainment. They place great music, well supervised without being overboard. My kids, (9 and 12) loved coming here. They charge by the hour. We stayed two and it was sufficient. They also have lots of places for parents to observe and an area...More

2  Thank trustme096
Reviewed 8 July 2012

We had been to the other trampoline park in Plano several times. I have a 4 yr old, 8 yr old, and 12 year old. For my childrens ages Urban Air was a perfect place. Much better layout and choice of fun for everyone including...More

3  Thank Gregg1912
Reviewed 21 June 2012

I took my family to the Park and we all had a blast. I was also pleasantly surprised at the level of supervision to ensure safety on the trampolines. I highly recommend this Park if you are looking for a safe place for your children....More

4  Thank polozola
Reviewed 12 June 2012

My daughter, who was turning 13, invited 7 of her friends to Urban Air for her party. We had a great time!! The check in was quick and the kids were off to jump. Her party came with a water bottle per child but I...More

3  Thank Susannah M
Reviewed 5 June 2012 via mobile

I was so glad I decided to book my son's birthday party for a Weds afternoon (4-6). I am sure a Friday or Saturday afternoon or evening would have been a very different (crowded) experience! We had great service and a ton of fun. My...More

3  Thank Lrph
Reviewed 4 June 2012

My experience at Urban Air was nothing like some of the people who have negatively commented. I was in the area with some of my students and was trying to find something to do to kill time. We arrived and were greeted kindly by the...More

6  Thank TXAG05
Reviewed 1 June 2012

I'm always looking for an alternative too boring group exercise classes. I have participated in an array of events from The Mud run, Great Urban Race to the TX Adventure Racing so I need a challenge. I participated in the boot camp class with Taylor...More

4  Thank Noelle D
Reviewed 31 May 2012

Urban Air is a great and affordable environment for a party or just a day out with the kids. I have had two parties there and I have taken my kids and friends for individual jump times. Imagine a place where kids can have a...More

2  Thank Steadyground
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Questions & Answers
brian s
12 August 2016|
Answer
Response from Penney Z | Reviewed this property |
I jump with my boys here and we have so much fun! They do have an area for little ones.
0
Votes
Anita P
11 November 2015|
Answer
Response from Flormor990 | Reviewed this property |
Oh I don't know. Best is to check they website. It has been now almost 3 years that I have been there.
0
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