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Serenity Spa by Westgate

Closed Now: 10:00 a.m. - 8:00 p.m.
Open today: 10:00 a.m. - 8:00 p.m.
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Review Highlights
AAAHHHH-MAZING!

I have visited many spas globally, and Serenity makes the top of that list! Penny performed one of... read more

Reviewed August 16, 2018
Ladi_Rules
,
Littleton, Colorado
Fabulous!

I was just delighted by the service, expertise and offerings at this spa! Anne provided a body wrap... read more

Reviewed August 11, 2018
SnapAdvisor
,
San Diego, California
via mobile
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Traveller Overview
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“hot tub”(22 reviews)
“steam room”(20 reviews)
About
Indulge, relax and rejuvenate with a visit to our Serenity Spa by Westgate. An award-winning and full-service mountain retreat day spa, Serenity Spa offers a range of Park City spa services and products for everyone. With 30,000 square feet...more
Closed Now
Hours Today: 10:00 a.m. - 8:00 p.m.
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Contact
3000 Canyons Resort Dr, 4th Floor, Elk Building, Westgate Park City Resort & Spa, Park City, UT 84098-6552
Website
+1 435-655-2266
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Reviews (279)
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1 - 10 of 278 reviews
Reviewed September 11, 2018

While I enjoyed the massages and facials I have received at this spa, I am TERRIBLY disappointed in how they handle customer service issues. I purchased the Eipcuren Six-Step System, and while it may be great for others, I was not impressed. I asked for...More

Thank SRichbourg
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded yesterday

Thanks so much for your review. It is unfortunate that you were disappointed with your purchase. We do have a sign posted at our front desk which states our return policy, and our team did relay this information to you and speak to you regarding...More

Reviewed August 16, 2018

I have visited many spas globally, and Serenity makes the top of that list! Penny performed one of the best massages I have ever had. It was a wonderful experience and she should get a raise!! ;)More

2  Thank Ladi_Rules
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded August 29, 2018

Thank you so much for the glowing review of our Westgate Park City spa! We are so thrilled that Penny was able to provide you with a world-class massage and we will certainly pass along your kind words to her. Thank you so much for...More

Reviewed August 11, 2018 via mobile

I was just delighted by the service, expertise and offerings at this spa! Anne provided a body wrap treatment and facial that were so enjoyable and reinvigorating. Her bright spirit and deep understanding of many techniques made this a memorable experience. Superb!More

Thank SnapAdvisor
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded August 17, 2018

We truly appreciate you taking the time to leave a review of our Park City Serenity Spa and we are delighted to hear that you had a 5-star experience! It makes us so happy to hear that Anne was able to make you feel great...More

Reviewed July 29, 2018

I travel the world for work and pleasure. Of the 45-50 massages I receive each year this was one of the very best. Thank you Christine for such a memorable and exceptional experience. I can tell how much you love what do. Keep up the...More

Thank ftravelwise
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded August 7, 2018

Thank you for your review of Westgate Serenity Spa. We are delighted to hear that you had a wonderful visit with us, while Christine provided you with exceptional service. We invite you back, and we hope to see you again very soon. Sam

Reviewed July 25, 2018 via mobile

After spending 5 hours on my feet, the spa fitted me in quickly to rescue my tired sore feet back to new with a massage chair fixing the sore back. I didn't even need to take advantage of the extra facilities of Jacuzzi included in...More

Thank foxnolal
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded August 7, 2018

Thank you for choosing to visit the Serenity Spa located at the Westgate Park City Resort. We are pleased to hear that Trish was able to provide you with a great massage and relieve your feet. Leaving our guests feeling both relaxed and rejuvenated is...More

Reviewed April 29, 2018 via mobile

Top notch spa, relaxing, clean , great energy The co-ed waterfall jacuzzi was sheer heaven... warm water cascading over you as you sit in a bubbly warm jacuzzi Jessica was my masseur and she was Fantastic!! Deep without bruising and the foot treatment was blissful...More

Thank 1959maui
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded May 2, 2018

Thank you so much for your kind review of Serenity Spa by Westgate. We are delighted to hear that you had a wonderful and relaxing visit, while Jessica provided you with excellent service. We hope to see you again soon! Sam

Reviewed March 31, 2018 via mobile

Booked the tranquillity facial for 50 mins. Didn’t want it to end. The products made my skin feel so good and moisturized. My esthetician, Ann was AMAZING. Absolutely loves what she does and has incredible passion for the services she provides. She was so calming...More

Thank Claymie531
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded April 19, 2018

Thank you so much for your kind review of Serenity Spa. We are thrilled to hear that you had a wonderful time with us, while Ann provided you with exceptional service. We are honored to have had the chance to serve you and look forward...More

Reviewed March 30, 2018 via mobile

The spa at Westgate Park City is Serenity Spa. And it lives up to its name. A very tranquil setting, wonderful products and service offerings. But the technicians make it truly special. I highly recommend Kaila for all things facial. Her gentle demeanor and soothing...More

Thank Michael N
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded April 19, 2018

Michael, thank you for the five-star review of Serenity Spa. We are delighted to hear that you had a wonderful visit with us, while our staff provided you with exceptional service. We look forward to welcoming you back again soon! Sam

Reviewed March 28, 2018 via mobile

I had a massage here this past week and the therapist did a pretty good job, but she was clearly suffering with a cough and coughed a hearty cough during my service. Two days later and now I have a sore throat and wondering if...More

Thank 8,343,847
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded March 31, 2018

Thank you for taking the time to leave a review. We delighted to know that you enjoyed your spa. We are glad to hear you felt welcomed by our staff and that you enjoyed your experience. We apologize to hear that you may have been...More

Reviewed March 20, 2018

If you ever want the perfect massage and get a fantastic combination of being wonderfully relaxed and energized afterwards, you should see Christine at the Westgate Serenity Spa in Park City, Utah. I get Spa massages frequently and this was hands down one of the...More

Thank StefanE72
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded March 31, 2018

Thank you for taking the time to leave a review on your recent visit to Serenity Spa. We are happy to hear you had a great time, and that our friendly professional staff had an opportunity to enhance your overall experience. We are looking forward...More

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Questions & Answers
Ask a question
Robin O
June 25, 2018|
Answer
Response from WestgateGuestRels | Property representative |
Hi Robin, please call our Serenity Spa directly at 435-655-2266 for further assistance.
0
Votes
Rosemary C
February 5, 2015|
AnswerShow all 6 answers
Response from Leigh O | Reviewed this property |
Yes, we are indeed still in business. Feel free to contact us at 435.655.2266 to schedule your treatment. We look forward to hearing from you soon!
0
Votes