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Serenity Spa by Westgate

Closed Now: 8:30 a.m. - 9:30 p.m.
Open today: 8:30 a.m. - 9:30 p.m.
Review Highlights
Review

Fabulous treatment by Ann and Kaile for Brenda Stein on 1/4/19 wonderful treatment’s all day long... read more

Reviewed 2 days ago
Vee P
via mobile
Signature Serenity is a must!

Cuddled up by my fireplace with my fuzzy socks brings me back to my exceptional experience at... read more

Reviewed 1 week ago
powderseeker100
via mobile
Read all 287 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“hot tub”(23 reviews)
“steam room”(20 reviews)
“great massage”(20 reviews)
About
Indulge, relax and rejuvenate with a visit to our Serenity Spa by Westgate. An award-winning and full-service mountain retreat day spa, Serenity Spa offers a range of Park City spa services and products for everyone. With 30,000 square feet...more
Closed Now
Hours Today: 8:30 a.m. - 9:30 p.m.
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Contact
3000 Canyons Resort Dr, 4th Floor, Elk Building, Westgate Park City Resort & Spa, Park City, UT 84098-6552
Website
+1 435-655-2266
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Reviews (287)
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1 - 10 of 286 reviews
Reviewed 2 days ago via mobile

Fabulous treatment by Ann and Kaile for Brenda Stein on 1/4/19 wonderful treatment’s all day long also provided for Lisa and Rebekah Miller and Vanessa Perez. Thanks so much for a wonderful experience we have told many friends about your services . Thanks again Ann...More

Date of experience: January 2019
Thank Vee P
Reviewed 1 week ago via mobile

Cuddled up by my fireplace with my fuzzy socks brings me back to my exceptional experience at Serentiy Spa, Westgate, Park City, Utah. I was greeted by delightful receptionists who gave me a tour of the spa's amenities and provided the most luxurious robe. Be...More

Date of experience: November 2018
1  Thank powderseeker100
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 1 week ago

Thank you so much for your incredibly kind review of Serenity Spa! We are delighted to hear how much you enjoyed your visit with us. We are honored to have had the chance to serve you, and we hope to see you again soon. Regards,...More

Reviewed 1 week ago via mobile

My daughter and I (age 11) had the couples reconnect experience today. The total cost with gratuity included (20%) was $660 but with every dollar. The facility is such a high quality and well thought out establishment. We had access to the entire hotels facilities...More

Date of experience: January 2019
Thank Shang80
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 1 week ago

Thank you for taking a moment to review your recent experience with us. We are delighted to hear that you had such a relaxing experiencing with us, while our staff provided you with the highest level of service. We are honored to have had the...More

Reviewed 2 weeks ago

My girlfriend and I went to this spa on a whim and we are so happy we did. We hung out in the hot tub area, enjoyed the commodities, and then got a couples massage. Penny and Courtney were fantastic. They were professional and literally...More

Date of experience: December 2018
Thank Christopher B
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 1 week ago

Christopher, Thank you for your 5-star rating and review of our Park City Serenity Spa. It delights us to learn that you and your girlfriend were happy with your spa experience. We will certainly pass along your compliments to our staff - we hope to...More

Reviewed 3 weeks ago via mobile

Never had a half day treatment at a spa where I had the same aeesthetitcian for all treatments. Kaila did my signature facial and manicure pedi. She was absolutely amazing and I'm thinking this signature facial is a must for anyone traveling to Park City....More

Date of experience: December 2018
Thank ahultz
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 2 weeks ago

Thank you for the five-star review of Serenity Spa! We are thrilled to hear that you had a wonderful visit with us, while Kaila provided you with exceptional service. We are honored to have had the chance to serve you and look forward to your...More

Reviewed December 10, 2018 via mobile

We traveled to Park City for our anniversary and the Serenity Spa has been one of our favorite parts. A beautiful spa with very comfortable and enjoyable amenities, especially after a long day of snow skiing. I had a massage with Kaylin and it was...More

Date of experience: December 2018
Thank JennyJanda
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded December 11, 2018

Jenny, Thank you for sharing your relaxing experience with us! Our staff strives to be attentive and give great service, so we are delighted to see that you experienced that with, Kaylin. We hope that you will recommend us to family and friends. We are...More

Reviewed November 18, 2018

First time at Serenity Spa! Love this place! Had a great massage with Christine! U rock Christine! Thank you! See you soon!

Date of experience: November 2018
Thank Wayne L
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded November 20, 2018

Hi Wayne, We appreciate the fantastic rating on your experience. We are delighted to know that you enjoyed your time with us. We are honored to have had the chance to serve you, and we hope to see you again soon. Kylie

Reviewed November 12, 2018

Christine and Rachel gave the most relaxing massage that we have ever had. It was topped off with warm fuzzy socks to slip back into after a wonderful massage.More

Date of experience: November 2018
Thank Daydream09307654577
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded November 15, 2018

Dear Guest, Thank you for sharing your great feedback about your experience at our Serenity Spa! We understand that traveling can lead to nagging aches and pains that hinder can hinder a trip, and we are glad to hear that our wonderful masseuses Christine and...More

Reviewed September 11, 2018

While I enjoyed the massages and facials I have received at this spa, I am TERRIBLY disappointed in how they handle customer service issues. I purchased the Eipcuren Six-Step System, and while it may be great for others, I was not impressed. I asked for...More

Date of experience: August 2018
Thank SRichbourg
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded October 18, 2018

Thanks so much for your review. It is unfortunate that you were disappointed with your purchase. We do have a sign posted at our front desk which states our return policy, and our team did relay this information to you and speak to you regarding...More

Reviewed August 16, 2018

I have visited many spas globally, and Serenity makes the top of that list! Penny performed one of the best massages I have ever had. It was a wonderful experience and she should get a raise!! ;)More

Date of experience: July 2018
2  Thank Ladi_Rules
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded August 29, 2018

Thank you so much for the glowing review of our Westgate Park City spa! We are so thrilled that Penny was able to provide you with a world-class massage and we will certainly pass along your kind words to her. Thank you so much for...More

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Questions & Answers
Ask a question
Robin O
June 25, 2018|
Answer
Response from WestgateGuestRels | Property representative |
Hi Robin, please call our Serenity Spa directly at 435-655-2266 for further assistance.
0
Votes
Rosemary C
February 5, 2015|
AnswerShow all 6 answers
Response from Leigh O | Reviewed this property |
Yes, we are indeed still in business. Feel free to contact us at 435.655.2266 to schedule your treatment. We look forward to hearing from you soon!
0
Votes