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The Soap Factory

Closed Now: 12:00 p.m. - 9:00 p.m.
Open today: 12:00 p.m. - 9:00 p.m.
Review Highlights
Great place for kids

Kids 7 & 3 equally enjoyed making their own soap. Hostess was a bit stressed as she was working... read more

Reviewed August 12, 2018
Cgayle W
Brooklyn, New York
Adorable little soaps!

Adorable little shop to make your own soap. They have such a variety of options for shapes, scents... read more

Reviewed May 27, 2018
Melissa F
Provo, Utah
Read all 62 reviews
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Traveller Overview
  • Excellent83%
  • Very good8%
  • Average8%
  • Poor0%
  • Terrible1%
Travellers talk about
“a lot of fun”(3 reviews)
“oils”(5 reviews)
“scent”(10 reviews)
Make your own custom soap/lotion/scrubs and more with all-natural ingredients. $5 entry fee / person, all products an additional $0.05/gram. Awesome activity for kids and adults alike - no age limit. Great for dates, families, everyone will have a...more
Closed Now
Hours Today: 12:00 p.m. - 9:00 p.m.
See all hours
Suggested duration: 1-2 hours
54 W Center St, Provo, UT 84601-4417
+1 385-309-3219
Reviews (62)
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All reviewsa lot of funoilsscentscrublotionlipshopmoldmitchellemployeesactivity
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1 - 10 of 60 reviews
Reviewed August 16, 2018 via mobile

Showed up at opening on a Thursday and they were not there. Had a sign that they would be back at 6:30. So not cool as it is suppose to be drop in, with no reservations. I drove over 30 minutes to come and they...More

2  Thank kishi10
David P, Owner at The Soap Factory, responded to this reviewResponded 4 weeks ago

I am sorry this happened. The day you came, an employee forgot they had committed to covering someone else's shift, and we opened over an hour late. We have moved to a different scheduling process in hopes that it will eliminate this problem for the...More

Reviewed August 12, 2018

Kids 7 & 3 equally enjoyed making their own soap. Hostess was a bit stressed as she was working solo and loads of people were there. She was unable to use our credit card even after 3 attempts and nearly 30 minutes trying. The kids...More

Thank Cgayle W
Reviewed May 27, 2018

Adorable little shop to make your own soap. They have such a variety of options for shapes, scents and colors including paints. Last time I went it was a little too hot upstairs, but overall the experience was fun.

2  Thank Melissa F
Reviewed April 10, 2018

We found this place on Trip Advisor so we checked it out. It was fun making our own soap. We went on a Saturday, and it was VERY busy. The staff were helpful but spread thin with so many people there.

1  Thank gambted
Reviewed March 16, 2018 via mobile

My mom, 4 year old brother and I came in today for something to do. There was only one person working and helping 5-6 different groups and it felt like we waited a little longer than necessary. We were never offered the scrub freebie/trial. But...More

Thank akmerfylou
Reviewed February 20, 2018 via mobile

My teenage daughter and I enjoyed our visit to the soap factory. It was very relaxing and easy instructions and the soap turned out great!

1  Thank Hannah H
Reviewed September 11, 2017

When I first approached (which was on a whelm), it seemed very low-key and not as formal as most other business act. The workers were quite young and acted as such. However, after learning about the process, it was a lot of fun deciding the...More

Thank Justin H
Reviewed July 20, 2017 via mobile

My son and I stopped in to make 3 medium soaps. The cost with all the fees came to $22. Mitchell, the employee on duty was very nice and helpful. He was able to take care of multiple customers all at one time. Fun to...More

2  Thank Cheryl C
Reviewed July 15, 2017

This stop was included in our bus tour to Utah. There were 42 in the group and staff, Sam and Amanda, were really great in handling us older individuals. We made soaps, lip balms and scrubs. They also sell essentials oils and handbooks. This shop...More

2  Thank lvtotravelmo
Reviewed July 8, 2017 via mobile

Went here during a girls weekend and loved it! We had the place to ourselves and we made several soaps and while that set up we played one of the many games that were available. The same group had recently done a class on origami...More

1  Thank Newtraveler83
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Questions & Answers
Ask a question
Sharon W
June 17, 2016|
AnswerShow all 5 answers
Response from David P | Property representative |
We have a $5 studio fee that covers essential oils, colors, etc, and then soap costs 5 cents per gram. Most of our bars are less than $5, and people who come and watch or don't make anything aren't charged a studio fee... More