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The Soap Factory

Open Now: 12:00 p.m. - 9:00 p.m.
Open today: 12:00 p.m. - 9:00 p.m.
Review Highlights
Soap Factory a fun interactive experience

I had a great time with my grandson making some soap and decorating them. It was fun, interactive... read more

Reviewed 4 days ago
Brent S
Provo, Utah
Great time!

My kids and I had a great time making soap! It reminds of As You Wish pottery painting place in... read more

Reviewed October 10, 2018
Raina E
via mobile
Read all 64 reviews
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Traveller Overview
  • Excellent83%
  • Very good9%
  • Average7%
  • Poor0%
  • Terrible1%
Travellers talk about
“make your own”(2 reviews)
“a lot of fun”(4 reviews)
“oils”(5 reviews)
Make your own custom soap/lotion/scrubs and more with all-natural ingredients. $5 entry fee / person, all products an additional $0.05/gram. Awesome activity for kids and adults alike - no age limit. Great for dates, families, everyone will have a...more
Open Now
Hours Today: 12:00 p.m. - 9:00 p.m.
See all hours
Suggested duration: 1-2 hours
54 W Center St, Provo, UT 84601-4417
+1 385-309-3219
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Reviews (64)
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All reviews make your own a lot of fun oils shapes mold scent scrub lotion lip shop ins sink mitchell employees activity games
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1 - 10 of 62 reviews
Reviewed 4 days ago

I had a great time with my grandson making some soap and decorating them. It was fun, interactive and entertaining. However, the quality of the soap is very poor and my grandson was disappointed the first time he used the bar. It disintegrated into nothing...More

Date of experience: October 2018
Thank Brent S
Reviewed October 10, 2018 via mobile

My kids and I had a great time making soap! It reminds of As You Wish pottery painting place in Az. The ladies were sweet and very helpful! My kids 10 and 13 yrs old gave it a 10! Afterwards we played some games that...More

Date of experience: October 2018
Thank Raina E
Reviewed August 16, 2018 via mobile

Showed up at opening on a Thursday and they were not there. Had a sign that they would be back at 6:30. So not cool as it is suppose to be drop in, with no reservations. I drove over 30 minutes to come and they...More

Date of experience: August 2018
2  Thank kishi10
David P, Owner at The Soap Factory, responded to this reviewResponded August 18, 2018

I am sorry this happened. The day you came, an employee forgot they had committed to covering someone else's shift, and we opened over an hour late. We have moved to a different scheduling process in hopes that it will eliminate this problem for the...More

Reviewed August 12, 2018

Kids 7 & 3 equally enjoyed making their own soap. Hostess was a bit stressed as she was working solo and loads of people were there. She was unable to use our credit card even after 3 attempts and nearly 30 minutes trying. The kids...More

Date of experience: August 2018
Thank Cgayle W
Reviewed May 27, 2018

Adorable little shop to make your own soap. They have such a variety of options for shapes, scents and colors including paints. Last time I went it was a little too hot upstairs, but overall the experience was fun.

Date of experience: June 2017
2  Thank Melissa F
Reviewed April 10, 2018

We found this place on Trip Advisor so we checked it out. It was fun making our own soap. We went on a Saturday, and it was VERY busy. The staff were helpful but spread thin with so many people there.

Date of experience: April 2018
1  Thank gambted
Reviewed March 16, 2018 via mobile

My mom, 4 year old brother and I came in today for something to do. There was only one person working and helping 5-6 different groups and it felt like we waited a little longer than necessary. We were never offered the scrub freebie/trial. But...More

Date of experience: March 2018
Thank akmerfylou
Reviewed February 20, 2018 via mobile

My teenage daughter and I enjoyed our visit to the soap factory. It was very relaxing and easy instructions and the soap turned out great!

Date of experience: February 2018
1  Thank Hannah H
Reviewed September 11, 2017

When I first approached (which was on a whelm), it seemed very low-key and not as formal as most other business act. The workers were quite young and acted as such. However, after learning about the process, it was a lot of fun deciding the...More

Date of experience: April 2017
Thank Justin H
Reviewed July 20, 2017 via mobile

My son and I stopped in to make 3 medium soaps. The cost with all the fees came to $22. Mitchell, the employee on duty was very nice and helpful. He was able to take care of multiple customers all at one time. Fun to...More

Date of experience: July 2017
3  Thank Cheryl C
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Questions & Answers
Ask a question
Sharon W
June 17, 2016|
AnswerShow all 5 answers
Response from S7785OTdavidp | Property representative |
We have a $5 studio fee that covers essential oils, colors, etc, and then soap costs 5 cents per gram. Most of our bars are less than $5, and people who come and watch or don't make anything aren't charged a studio fee... More