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Cocoa Mill Chocolate Company

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Address: 123 W Nelson St, Lexington, VA 24450-2035
Phone Number:
+1 800-421-6220
Website
Today
10:00 - 17:00
Closed now
See all hours
Hours:
Mon - Sat 10:00 - 17:00
Description:

We are located in beautiful downtown Lexington, VA. Our exact Location is...

We are located in beautiful downtown Lexington, VA. Our exact Location is next to Blue Sky Bakery and across the street from the Post Office. Come in and see us.

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TripAdvisor Reviewer Highlights

Read all 24 reviews
Visitor rating
  • 12
    Excellent
  • 4
    Very good
  • 3
    Average
  • 1
    Poor
  • 4
    Terrible
Read about in a DC paper

Went in search of this as I am a chocolate lover. Yes, it is excellent but very pricy. Maybe I hyped it up to much in anticipation.

Reviewed 13 August 2016
donna w
via mobile
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24 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Level Contributor
16 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 13 August 2016 via mobile

Went in search of this as I am a chocolate lover. Yes, it is excellent but very pricy. Maybe I hyped it up to much in anticipation.

Helpful?
Thank donna w
Lexington, Virginia
Level Contributor
11 reviews
3 attraction reviews
Reviewed 15 July 2016

I do not shop here often but I always love whatever I get. This is such a great Lexington treat to take to people I am going to visit. As a child I would always walk from my moms work and get a chocolate frog! So yummy!!

Helpful?
Thank mkl240
Hell, Michigan
Level Contributor
826 reviews
308 attraction reviews
common_n_attraction_reviews_1bd8 576 helpful votes
Reviewed 21 December 2015 via mobile

The staff was busy with Christmas shoppers but they had some samples which we tried while waiting. The truffles were delicious and we all enjoyed our treats. Excellent chocolate

Helpful?
Thank trbeer
Lexington, Virginia, United States
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 2 December 2015

Anyone who gives the Cocoa Mill less than a four-star rating is obviously on crack. I've served their chocolate to friends from all over the country and from around the world, always to rave--and I do mean RAVE--reviews. My favorite story is of a Belgian friend who tasted one of the pieces of candied ginger dipped in chocolate. You could... More 

Helpful?
1 Thank Paul H
Lexington, Virginia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 3 December 2014

If Lexington wants people to shop downtown they should prep their businesses as Cocoa Mill must not have gotten the memo! What a terrible experience with the red-haired sales lady. I may have purchased some chocolates yesterday, but with today's experience, I will never go back. How embarrassing for Lexington to have a shop that treats people the way I... More 

Helpful?
4 Thank Leslie L
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this review

Thank you for taking the time to write a review. We welcome all reviews whether they pleasant or critical, they help us to improve our business. To address your specific concerns we have had a meeting and come up with a policy to address our staff's responses to customers. Be assured this will not happen again and I ask that... More 

Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 19 November 2014 via mobile

Making my annual pilgrimage to Lexington to get chocolate turkeys for Thanksgiving. My family looks forward to them every year because Cocoa Mill's chocolate is outstanding. Just google their review from the Wall Street Journal when they were selected for having the BEST TRUFFLES. Outstanding.

Helpful?
Thank TripAdvicefromMe123
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this review

Thank you for your kind review! We are so happy you had a pleasurable experience. Please let us know if we can ever assist you in the future for any of your chocolate needs! More 

Ithaca, NY
1 review
Reviewed 19 June 2014

I was passing through Lexington, VA and stopped in this shop when I saw it on my way to lunch. I picked up a few chocolates for my family. Everyone enjoyed the delicious dark chocolate with peanuts and the dark chocolate truffles. Wish I had brought back more.

Helpful?
Thank Eliza17
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this review

Thank you for your high rating and kind review! We are thankful for all our customers and strive to continue to be the best we possibly can be. Please contact us if we may be of assistance for any of your chocolate needs! More 

Norfolk, Virginia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 5 May 2014

Walked into the Staunton shop not expecting much, but was overwhelmed with the quality of chocolate (turtles and caramels). I've had homemade French, Belgian and Swiss chocolate and this was better than some of the others. Went back in the afternoon to try the graham crackers and the dark bark, and they were THE BEST EVER! Then drove down to... More 

Helpful?
1 Thank ghent07
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this review

Thank you for high rating and kind words! We are so happy that you were pleasantly surprised! I hope that you will return again! Please let us know if we can ever be of assistance in any chocolate need you may have in the future. have a sweet day! More 

Sharpsburg, Maryland, United States
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 28 March 2013

I read many reviews about this company and was pleased with what I read, so I placed an order totalling a couple of hundred dollars for my family, who will not be able to be together this Easter holiday. They received the baskets, but much to my embarassment, these were in fact not the baskets I thought I was purchasing.... More 

Helpful?
7 Thank Linda M
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this review

Thank you for your review. We are always looking to improve our our product and packaging. We appreciate the time you have taken to write a descriptive response to the order you placed. We did recieve your email and did respond to it, attached with pictures. We also took pictures of what every Easter basket looked like when it left... More 

Columbus, Ohio
Level Contributor
34 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
Reviewed 6 October 2012

My mother and I were delighted to find this little shop on a recent visit to downtown historic Lexington. I've had chocolate from all over the country, and this is one of my favorites. Sadly, they were out of milk chocolate peanut butter cups that day, but the s'mores bark, peanut clusters, and sea salt caramels were excellent. The store... More 

Helpful?
1 Thank RecklessKelly

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