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We went in thinking we needed a new battery.
The guys tested them for us and found that they were just low. Instead of trying to sell us a battery we didn't need, they suggested we try charging them overnight first. Appreciate the fact that...More
I wish I had read the other reviews of this establishment before renting a boat from them. The boat was in extremely poor mechanical condition. In addition, the location of Captain's Quarters is right beside a very busy area of the lake and their docks...More
7/20/2017 we rented a speed boat for 1/2 a day. Our boat lost power on our way back to the marina. My husband is a mechanic and owned a boat for many years and diagnosed it as a broken prop, something we could not fix...More
Charged us an extra $50 dollars for a light mark on jet ski that would easily be buffed out.
And couldn't be sure it wasn't already there. Be sure to inspect before you leave. Very unfriendly service by an older gentleman. Other employees seemed nice...More
My friends and I decided to rent a boat on a Saturday night and called around Sunday morning. Captain's Quarters had a pontoon available and we decided to go with them since we couldn't get in touch with anyone else.
When we got there were...More
Rented a jet ski from them for a day during a recent stay at Smith Mountain Lake. All went well, the machine was well maintained and ran flawlessly, they were good guys to deal with, no complaints at all!
We were able to secure the last pontoon boat for Memorial Day at Captain's Quarters and did not expect to have such a great craft available to us. The staff was very courteous and helpful getting our gear onto the boat and made sure we...More
So, my wife and I decided to rent a pontoon boat from this place. I wish I had done a little more research and read the reviews first. We asked for a 24 hour rental (not shown as an option on their website) so we...More