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Address: Winchester Mall, Winchester, VA
Phone Number: +1 540-431-2385
Recommended length of visit: 1-2 hours

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 8
  • 18
    Very good
  • 2
  • 2
  • 2
Customer Service Disappointing

Saw Ms. Peregrine's movie on a Saturday matinee. Movie was okay. Theater was nice. Went to pay for admission and get snacks and asked employee behind counter questions. But he... read more

4 of 5 bubblesReviewed 16 October 2016
via mobile
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32 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Level Contributor
32 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 16 October 2016 via mobile

Saw Ms. Peregrine's movie on a Saturday matinee. Movie was okay. Theater was nice. Went to pay for admission and get snacks and asked employee behind counter questions. But he wasn't overly friendly which was surprising since he was a crew leader. He was just doing his job and nothing more. Would have been excellent experience if customer service was... More 

Thank M W
Brunswick, Maryland
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 September 2016 via mobile

Seems fairly new and if not, is kept up well. Bathrooms clean and theaters clean. Enjoyed 3 different movies at this theater over last year. People at concession stand friendly and seem to prepare snacks in proper manner. Prices within line of other theaters in area. Inside a mall which helps with security, especially coming out after a late showing.... More 

Thank Eleanor B
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 26 July 2016 via mobile

Very nice. The theater is clean and modern. The staff was friendly and helpful. The movie experience was vivid with beautiful 3D images and DLP sound. My daughter claimed that she had some trouble focusing her eyes with the 3D glasses but I had no trouble.

Thank Kelly B
Berryville, Virginia
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 July 2016

Seating is comfy and the set up at the enttrance is great. Easy to get in, get your tickets and snacks and head over to the movie. We love going on Tuesday because the ticket and snack price is reduced. Only complaint is one time we bought tickets on Fandango and had to stand in line anyway with everyone else... More 

Thank Lisa A
Winchester, Virginia
Level Contributor
279 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 23 January 2016

The cavernous lobby welcomes you with a snaking lines in several different places. There is not always a good understanding of where to go. Tickets are purchased at the snack counter. Good and Bad. Good because there are several spots selling tickets all the time. Bad because they all sell snacks and that takes time. If you are in just... More 

Thank Bob L
Charles Town, West Virginia
Level Contributor
146 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 11 October 2015

This theater was remodeled in the last couple of years and they did a great job. There is no official box office you buy or pick up your tickets at the concession stand. I buy my tickets on Fandango a lot and do wish they had the scanners for the ticket takers like Regal Cinemas so I could avoid standing... More 

Thank Bonnie H
Stephens City, Virginia
Level Contributor
240 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 19 July 2015 via mobile

This is a decent theater if you can't see a movie in the ultimate Theatre that is the better place but if you're in some of the others some of the seating can't be tight the popcorn is not endless like the Alamos and the drinks are not in list as well so you will spend more money overall going... More 

Thank Tim C
Strasburg, Virginia
Level Contributor
22 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 29 June 2015

We used Fandango to buy our tickets, and that made it easy. We typically attend a matinee showing, when the crowds are less, but that's true wherever we go. If given a choice, I prefer to come to the Carmike (frankly, the Alamo Drafthouses in Texas are *much* better than here ... the one in Winchester has gone downhill fast).

Thank Thistle_224
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 26 June 2015 via mobile

My only complaints is the pricing is a lot compared to Alamo and i do not like the sears they give me major back pains Other than that great selection of movies the deals during the week are nice and the staff is okay not friendly but they do there job.

Thank Hannah M
Harrison, Michigan, United States
Level Contributor
137 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 15 May 2015

We saw a 3D movie and the picture and the sound systems worked fine. The soft drink dispenser is computerized and the self-serve selection provided varieties of different soft drinks. Popcorn was freshly made and tasty. Place was bit too crowded but cleared quickly once the lines were served. We purchased the movie tickets on line which was convenient. They... More 

Thank InSungOLee

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