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Elkins Depot Welcome Center

Closed Now: 9:00 a.m. - 5:00 p.m.
Open today: 9:00 a.m. - 5:00 p.m.
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Review Highlights
Great train ride!!!!

This place was great to visit!We had a wonderful train ride through the mountains,with spectacular... read more

Reviewed 3 weeks ago
myschel155
The Place To Be!

The Depot Welcome Center has it all! Excellent source of information for visitors and locals... read more

Reviewed 4 weeks ago
Ann G
,
Providence Forge, Virginia
Read all 119 reviews
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Traveller Overview
  • Excellent66%
  • Very good26%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“gift shop”(12 reviews)
“train ride”(19 reviews)
About
The Elkins Depot Welcome Center is located in the heart of downtown Elkins. A friendly staff of volunteers are available to answer questions about the area and there are a variety of brochures that describe local attractions. The Welcome Center's...more
Closed Now
Hours Today: 9:00 a.m. - 5:00 p.m.
See all hours
Suggested duration: 1-2 hours
Contact
315 Railroad Ave, Elkins, WV 26241-3883
Website
+1 304-635-7803
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Reviews (119)
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All reviews gift shop train ride information desk great info great fun great trip high falls dinner train murder mystery west virginia tygart flyer parlor car maps souvenirs volunteers browse cass
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Reviewed 3 weeks ago via mobile

At 11:30, lunch service began for sandwich buffet. At 12:30, we still had not been called to lunch. When we inquired as to the reason, they assured us that we would be able to get lunch soon. One group left and another group got on....More

Thank sandralancaster
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 2 weeks ago

Thank you for submitting the information regarding your train trip. The Elkins Depot Welcome Center is not connected to the Durbin & Greenbrier Railroad or the caterers that do the meals. I will be passing this information on to the correct business for their review.

Reviewed 3 weeks ago

This place was great to visit!We had a wonderful train ride through the mountains,with spectacular views

Thank myschel155
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 3 weeks ago

We are so glad that you had a good time while on your train trip and hope that you might visit Elkins again in the future.

Reviewed 4 weeks ago

The Depot Welcome Center has it all! Excellent source of information for visitors and locals alike. The friendly folks working there can help you with about anything you need to know about Elkins and Randolph County. Informative brochures will help you to make decisions on...More

Thank Ann G
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 4 weeks ago

Thank you so much for visiting Elkins and spending time at the Elkins Depot Welcome Center. We really enjoy helping the people that stop by and appreciate your kind words. We hope that we will see you again in the future.

Reviewed 4 weeks ago

Our bus trip took us to the Elkins Depot where we went on nice train ride. Got to see some waterfalls which were breathtaking. Also, had lunch on the train which was pretty neat. The staff was very friendly and the conductor was very hilarious....More

Thank Kat W
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 4 weeks ago

So glad you had a great time! We hope that one day you might come back to visit the area once again.

Reviewed October 12, 2018

This center lives up to its name: warm welcoming. Divided in two rooms for souvenir items and information papers. Nice assortment of souvenirs with friendly local staff before our train excursion. A perfect prelude to an enjoyable train ride.More

Thank Gary B
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 4 weeks ago

Gary, Thank you so much for your kind words. We really do enjoy what we do here and having the opportunity to meet so many people from different areas. I am happy that you enjoyed your visit with us and to Elkins and hope that...More

Reviewed September 25, 2018

We debated whether a train ride was worth taking. 4 hours, 2 out and 2 back, with lunch served. It was! The high falls are worth the trip. The food is acceptable too, and it's just plain interesting. There are good, if not spectacular, views...More

Thank 474greg
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded September 26, 2018

I am so glad that you enjoyed your trip. It is a nice relaxing way to spend a few hours. Hope you come back to visit Elkins in the future.

Reviewed September 20, 2018 via mobile

We stayed in Elkins overnight. A visit to the depot was a must. The dinner train was getting ready for its 4 hour tour and close to boarding. I asked the conductor permission to take a few pictures and was granted permission to board. If...More

Thank daniela r
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded September 21, 2018

Thank you so much for your kind words. Elkins is a special place and we are glad to share it with others. We look forward to your return and having the opportunity to meet you.

Reviewed September 17, 2018

We were able to get information for the railway tours going through West Virginia and adjoining states. The tours range from 4 hours and over. Some places can only be seen by railway. We took the tour to Chet mountain and saw High flls. All...More

Thank ElaineL888
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded September 18, 2018

Very glad that you enjoyed your visit and your train trip. This is a fun place during train season and lots to do in other seasons. We hope that you will visit again!

Reviewed September 14, 2018

We loved Elkins when we visited so much that we moved here from Texas a very nice place to tour and live!

Thank Jodi C
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded September 17, 2018

Welcome to the neighborhood. We are glad that you selected Elkins. Stop by if you have any questions!

Reviewed September 12, 2018

So welcoming...from the ticket counter, to the cashiers, to the information desk. Everyone was so friendly and helpful.More

Thank buckeyefan60
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded September 13, 2018

Thank you so much for your kind words. Our goal everyday is to make people feel welcome and valued. Each person that steps through our doors makes a difference to our community. Thank you for visiting Elkins and we hope that you might return in...More

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Questions & Answers
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ktedesco5
June 14, 2018|
AnswerShow all 2 answers
Response from Anne B | Property representative |
The Durbin & Greenbrier Valley Railroad offers two trips that leave from the Elkins Depot Welcome Center. There is a 4 hour and an 8 1/2 hour train ride. The 4 hour New Tygart Flyer departs at 11:00 am and travels to the... More
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