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Kohler Waters Spa

Certificate of Excellence
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Address: Highland Dr, American Club, Kohler, WI
Phone Number:
+1 866-928-3777

TripAdvisor Reviewer Highlights

Read all 150 reviews
Visitor rating
  • 108
  • 21
    Very good
  • 12
  • 4
  • 4

I spent a Saturday here with my friend to celebrate her birthday. I booked each of us a massage & body scrub (the minimum if you want to use the spa on a Saturday.) The first... read more

4 of 5 bubblesReviewed 3 weeks ago
via mobile
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150 Reviews from our TripAdvisor Community

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Showing 149: English reviews
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 weeks ago via mobile

I spent the weekend here with a group of 8 college friends who I only see every few years. The resort advertised a Girls Getaway Package which was a good value and included a 2 night stay, a massage with use of the facilities on Saturday and dinner on property on Saturday night. My massage was amazing but I would... More 

1 Thank Marcia E
Level Contributor
80 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

I spent a Saturday here with my friend to celebrate her birthday. I booked each of us a massage & body scrub (the minimum if you want to use the spa on a Saturday.) The first person I tried to make the arrangements with insisted the room I could find online to book was not actually available and they were... More 

1 Thank c4ww
Milwaukee, Wisconsin
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 January 2017

The staff at Kohler Waters Spa is amazing. Terry gives the best massages,ever; Every aesthetician that treated me, fantastic. Every nail technician, great as well. I can't find enough adjectives to adequately describe Kohler Waters Spa!

Thank lovehawaii2016
Franklin, Wisconsin
Level Contributor
68 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 16 January 2017

I stayed at The American Club in December and enjoyed the best pedi ever during my stay. At that time, I did not use the spa amenities but certainly checked everything out. The pedi was so outstanding that I really don't ever want to go anyplace else for that service! A little farfetched? Yes. But sometimes something is so above... More 

Thank Janet P
Chicago, Illinois, United States
Level Contributor
391 reviews
87 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 23 November 2016 via mobile

We aren't new to couples massage and had high expectations. And they were met. We both had the best massages we've ever had. Coupled with the serenity, taking a rest on the lounge chairs next to the pool, listening to the waterfall and sipping citrus water, this visit gave us the relaxation we sorely needed. Wished we lived closer -... More 

Thank Bonnie T
Libertyville, Illinois
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 9 November 2016 via mobile

I'm taking my girlfriend to Kohler for the weekend. Wanted to surprise her with a manicure at the spa. I was told that this service, even though it was listed, was not available unless two services were booked. Very disappointing that they take this stance when you want to spend $90 on a manicure.

Thank Jeff R
Nicole M, Manager at Kohler Waters Spa, responded to this review

Dear Jeff, Thank you for taking the time to leave your feedback. We are sorry to hear you were disappointed about our Saturday service policy. We require two services on Saturdays – typically our busiest day – to ensure there’s ample space for everyone to enjoy our spa facilities before and after treatments. This includes our warm relaxation pool and... More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 25 October 2016

I was a guest of the spa within the last month. I had a wonderful facial which the staff member requested that I remove my jewelry for prior to. At the completion of the facial the staff member reminded me to take my jewelry. I put my rings on, and put my 2 necklaces in the pocket of the spa... More 

1 Thank Trudy G
Nicole M, Manager at Kohler Waters Spa, responded to this review

Dear Trudy G, Thank you for bringing the issue to our attention while you were a guest. We understand how scary this situation must have been for you, and we were all glad to learn your jewelry had been discovered at a later day by our housekeeping department, which laundered the robe. We hope you will return to visit our... More 

Phoenix, Arizona
Level Contributor
5 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 17 October 2016

My sister and I went to the spa on a Monday, which was a good day to visit because it was not busy. We booked a package that included two services, a glass of champagne and a chocolate, plus full use of the spa facilities. We had our pedicures together and were thoroughly pampered! We sipped our champagne as our... More 

Thank Jeane W
Fort Worth, Texas
Level Contributor
69 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 5 October 2016 via mobile

As a person who does not tend to go for spa treatments, I thought this might be a rare opportunity to experience a well rated location. It lived up to my expectations. The service was top notch. The facilities were in great shape though smaller than I thought they would be. The masseuse did an excellent job on the deep... More 

Thank Businesstraveler3169
Level Contributor
40 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 13 September 2016

I did a day trip to the spa after reading such great things about the Kohler properties. The spa is odd - its in a very tall narrow building surrounded by residential, so there are no pretty grounds to walk on or enjoy. I had visions of reading a book outdoors for hours at a beautiful pool while I waited... More 

Thank KB1Texas

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Kohler Waters Spa and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?