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Mt. Olympus Water & Theme Park

1701 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-8798
+1 800-800-4997
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Review Highlights
Hodge podge of stuff

Seems thrown together, very disorganized. Not impressed. Would rather stay at any of the other... read more

Reviewed 3 days ago
Firemanb12
,
Winthrop Harbor, Illinois
via mobile
Not worth the price.

First they got room wrong and put us in different area. When I kept showing her my email, She said... read more

Reviewed 1 week ago
rgmbem2013
,
Saint Cloud, Minnesota
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Located on 250 acres in Wisconsin Dells, Wisconsin’s Largest Water & Theme Park. Four parks in one!• Zeus Playground. 5 Outdoor roller coaster adventures, featuring Hades. With the world’s longest underground tunnel, it will plunge you into a mythic underworld. 7 go-kart tracks will twist and turn through underwater tunnels • Neptune’s Water Kingdom. Outdoor water slides and rides of all shapes, sizes and speeds. Face the awesome Poseidon’s Rage with over 9 feet waves! Refresh in the interactive pools for the younger crowd and relax in the Endless River • New in 2016, a 4 Million dollar Water Park expansion, Great Pool of Delphi • The Parthenon. The Dells first indoor theme park. Open all year, a cornucopia of games, and rides for all ages. A Huge arcade with coasters, bumper cars, teacups and more!• Medusa’s Indoor Water Park. Beware of Medusa’s watery indoor lair. Plunge down a 10-story water slide, enjoy the world’s fastest lazy river The Mayan or relax in the Jaguar Hot Tub.
  • Excellent16%
  • Very good21%
  • Average21%
  • Poor17%
  • Terrible25%
7 Dec 2017
“Waterpark was so-so”
13 Nov 2017
“Pretty Fun”
LOCATION
1701 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-8798
CONTACT
Website
+1 800-800-4997
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1 - 10 of 2,559 reviews

Reviewed 3 days ago via mobile

Seems thrown together, very disorganized. Not impressed. Would rather stay at any of the other big parks for a few extra dollars. Not easy to move around.

Thank Firemanb12
Justin S, Guest Relations Manager at Mt. Olympus Water & Theme Park, responded to this reviewResponded 2 days ago

Thank you for the feedback and do apologize for any inconveniences you experienced. We will have the items you mentioned addressed as needed and appreciate you bringing your concerns to our attention. Sincerely, Justin Schaetzka Customer Service Manager Mt. Olympus Resorts

Reviewed 1 week ago

First they got room wrong and put us in different area. When I kept showing her my email, She said she had to go talk to the Manager, I asked could manager come out and tlak to us and of course the Manager didnt, Then...More

Thank rgmbem2013
Justin S, Guest Relations Manager at Mt. Olympus Water & Theme Park, responded to this reviewResponded 1 week ago

I do apologize for the issues you experienced and will address the items mentioned as needed to avoid future inconveniences, I appreciate you bringing your concerns to my attention. I would like the chance to make this better for you, please feel free to contact...More

Reviewed 2 weeks ago

I made reservations 3 months a head of time for a family get together. Then a few family members cold not make it on that date so I contacted Mt Olympus right away which was 10 weeks before we were to stay. It says in...More

1  Thank mikemP8049XA
Justin S, Guest Relations Manager at Mt. Olympus Water & Theme Park, responded to this reviewResponded 1 week ago

I do apologize for the misunderstanding in regards to our policies. I would like the chance to look into this further and attempt to come up with a resolution for you, so please feel free to contact myself - justin.s@mtolympuspark.com. Sincerely, Justin Schaetzka Customer Service...More

Reviewed 3 weeks ago via mobile

This place is awful. The water park is absurdly overcrowded, and even if it wasn’t, it still wouldn’t be comfortable if you have young kids because there is no space for changing, sitting, etc on the main level. The “all inclusive” advertisement is such a...More

1  Thank chrome81
Justin S, Guest Relations Manager at Mt. Olympus Water & Theme Park, responded to this reviewResponded 2 weeks ago

I do apologize that you feel that way as we do have numerous return customers that come stay each year. I would like to look further into your reservation so please feel free to contact myself - justin.s@mtolympuspark.com and I would be more than happy...More

Reviewed 3 weeks ago via mobile

Few rides, long lines, pretty outdated. Didn't do the waterpark, only the amusement park. Some great roller coasters but they are all older. Beware - larger people may have trouble fitting the rides. The gokarts are way over rated. Stand in line forever, wait to...More

Thank Lavaford
Justin S, Guest Relations Manager at Mt. Olympus Water & Theme Park, responded to this reviewResponded 3 weeks ago

I am sorry you feel that way and didn't have the experience you were expecting the last time you came to visit. I hope you come visit again in the summer and have a more enjoyable time with us. Sincerely, Justin Schaetzka Customer Service Manager...More

Reviewed 4 weeks ago via mobile

My husband and I went there for a family vacation with a five year old last June, and we all enjoyed it except for how expensive the entrance fee and food was. My daughter loved the kid rides, the go carts, and the kid's pool....More

Thank Tami S
Justin S, Guest Relations Manager at Mt. Olympus Water & Theme Park, responded to this reviewResponded 4 weeks ago

Thank you for the feedback and glad to hear overall it sounds like you had an enjoyable experience. I do apologize for the few items you mentioned and will have those addressed as needed to avoid future inconveniences. I hope to have you come visit...More

Reviewed 9 January 2018

The great thing about Mt. Olympus is all that it has to offer from wet to dry. The bad thing is those warm summer weekends its insane and not fun for anyone, lines are long and you can barely walk through the crowds. The water...More

1  Thank Farmerswife0910
Justin S, Guest Relations Manager at Mt. Olympus Water & Theme Park, responded to this reviewResponded 10 January 2018

Thank you for the feedback and do apologize that you've experienced some issues in the past. I hope you have a more enjoyable experience the next time you decide to visit. Sincerely, Justin Schaetzka Customer Service Manager Mt. Olympus Resorts

Reviewed 7 January 2018 via mobile

Customer service really sucks here...staff seems bothered by customers and are rude when asked questions. Food was a fortune and low quality.. Lines are horrendous.. Couldn't pay me to go back here!More

1  Thank Kaylee T
Justin S, Guest Relations Manager at Mt. Olympus Water & Theme Park, responded to this reviewResponded 9 January 2018

Thank you for your feedback and I do apologize for the issues you experienced. I would like to look further into the matter for you, so please feel free to contact myself - justin.s@mtolympuspark.com and I would be more then happy to assist in the...More

Reviewed 6 January 2018 via mobile

Just returned from two day stay at the Rome. Hotel accommodations were sufficient. Only complaint with the hotel is there is no coffee maker in the room that sucks. Wife and I paid 10$ for two cups of coffee in lobby! We had the all...More

1  Thank Scott J
Justin S, Guest Relations Manager at Mt. Olympus Water & Theme Park, responded to this reviewResponded 7 January 2018

Thank you for the feedback and I do apologize for the issues you endured. I appreciate you bringing your concerns to my attention and will have those addressed as needed to avoid future inconveniences. Feel free to contact myself - justin.s@mtolympuspark.com and I would be...More

Reviewed 6 January 2018 via mobile

We just spent two nights and 3 days at Mt. Olympus. Since it was off season so we got a really good deal. I would definitely say to stay at Hotel Rome, there are many off sites but if you stay at Hotel Rome you...More

Thank Stephanie G
Justin S, Guest Relations Manager at Mt. Olympus Water & Theme Park, responded to this reviewResponded 7 January 2018

Thank you for the positive feedback and happy to hear you had an enjoyable experience with us. I hope to have you come stay with us again soon! Sincerely, Justin Schaetzka Customer Service Manager Mt. Olympus Resorts

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Ask a question
Questions & Answers
Renee D
15 February 2018|
AnswerShow all 4 answers
Response from Justin S | Property representative |
The lift tickets are provided at the Front Desk where you can ask to receive them while checking in. Hotel Rome is right onsite with the parks but everyone has their own opinion on where they stay or what they're more... More
0
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Sara B
13 January 2018|
Answer
Response from Justin S | Property representative |
I would suggest calling Expedia as that is where the reservation was made through. Their representatives should be able to assist you with the Cancellation process as everything is then sent over to us by them.
0
Votes
Sara B
8 January 2018|
AnswerShow all 3 answers
Response from Justin S | Property representative |
To get the best information and answers to any questions, please call (800) 800 - 4997 to speak with a representative and we would be more than happy to assist in any way possible.
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