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Maunakea Visitor Information Station

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Address: Mauna Kea Access Road, 6 miles uphill, Hilo, Island of Hawaii, HI 96720
Phone Number: +1 808-961-2180
Website
Today
09:00 - 22:00
Open now
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Hours:
Sun - Sat 09:00 - 22:00
Book In Advance
More Info
US$176.04*
and up
Mauna Kea Voyage
More Info
US$217.71*
and up
Mauna Kea Summit and Stars Small-Group Adventure Tour

TripAdvisor Reviewer Highlights

Read all 1,224 reviews
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  • 684
    Excellent
  • 243
    Very good
  • 86
    Average
  • 15
    Poor
  • 9
    Terrible
always busy

Helpful and informative. They set up telescopes for people to see Venus and Saturn. The view from the top of the mountain at sunset worth the tour. You will need time to get... read more

4 of 5 bubblesReviewed 1 week ago
PeterHa1
,
Mahwah, New Jersey
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1,224 Reviews from our TripAdvisor Community

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Showing 1,037: English reviews
Asheville, North Carolina
Level Contributor
27 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW

I hate to say it but I was disappointed. The visitor center needs to be about 6 times larger. There was a very long line so see a planet via the telescopes. The time spent waiting was peppered with "TURN OFF YOUR FLASHLIGHT!" and "DONT TOUCH THE TELESCOPE!" being shouted by upset astronomers who were put in a touch situation,... More 

Helpful?
Thank ashevillefab5
Mahwah, New Jersey
Level Contributor
78 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Helpful and informative. They set up telescopes for people to see Venus and Saturn. The view from the top of the mountain at sunset worth the tour. You will need time to get acclimated to the altitude, don't be a hero. Don't expect to drive it with your rental as if you break down it cost $200/mile on the dirt... More 

Helpful?
Thank PeterHa1
Calgary, Canada
Level Contributor
233 reviews
71 attraction reviews
common_n_attraction_reviews_1bd8 106 helpful votes
3 of 5 bubbles Reviewed 1 week ago

This is a must stop on the way to the summit so you can acclimitize and it has a good info movie but it is more tourist shop than information centre. There is very little "information" here. On your way down they offer a stargazing show which should complement your summit visit. Since everyone leaves the summit at the same... More 

Helpful?
Thank Tom P
Soda Springs, California
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

The view is great from here but even better from the very top. You do need a 4 WD to make it all the way. You could see all around the island.

Helpful?
Thank Linda C
Level Contributor
6 reviews
4 attraction reviews
4 of 5 bubbles Reviewed 1 week ago

Worth the long drive to get up there, minimal facilities but such a great experience for young and old.

Helpful?
Thank Chris D
Level Contributor
55 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Even at this altitude I could feel the difference from sea level. I was glad that we spent about an hour there acclimating. The video in the visitor is pretty long and captivating so you don't even realize the time passing. The staff... I heard them trying to scare visitors into not driving up to the peak over and over... More 

Helpful?
1 Thank Adam H
Level Contributor
15 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

While the telescopes are set on celestial bodies, there is no signage as to what you are seeing; you are dependent on those in front of you to share correct information. The green lights that the astronomers use to point into the sky are amazingly effective. The moon was half full when I was there-it brightened the sky too much... More 

Helpful?
Thank Beth P
Level Contributor
25 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

The employees here were wonderful. Very knowledgeable and had great stories to tell. The telescopes were awesome, the sights were amazing, and it was great to have the gift shop close to purchase tea, soup, and coffee while standing out in the cold. Thanks again for an awesome night!

Helpful?
Thank jennifer h
Asheville, North Carolina
Level Contributor
48 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

The desk person was quick to tell us that they were not responsible for any hiking information. They were the center for the observatory etc. SO: bring your own detailed MAPS, food, water, etc. and do all your research before you get there! There are shorter hikes that have incredible views, just around the station, well worth doing. A hiking... More 

Helpful?
2 Thank fibersong
Boston, Massachusetts
Level Contributor
8 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

The man working in the visitor center was a kind type of introvert. He isn't a huge fan of all the traffic the mountain gets and clearly loves the natural landscape. If you go up there, you do need to be sure to respect the natural environment and remember that it is a sacred mountain to Hawaiians. Be prepared for... More 

Helpful?
Thank Sandy L

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Maunakea Visitor Information Station and other visitors
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Questions? Get answers from Maunakea Visitor Information Station staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?