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Poison Spider Bicycles

497 N Main St, Moab, UT 84532-2126
+1 800-635-1792
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Review Highlights
Worst rental experience

We spent extra money on a full suspension bike. We had them add air to the tire which was low. When... read more

Reviewed 5 days ago
Kimberly R
via mobile
Professional, Knowledgeable and Helpful

We hired a couple of bikes to do some mountain biking around Dead Horse State Park. We were served... read more

Reviewed June 27, 2018
Milnthorp
,
Henley
via mobile
Read all 120 reviews
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Overview
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Bike rentals, bike sales, gear and clothing you need for mountain biking Moab!
  • Excellent79%
  • Very good11%
  • Average1%
  • Poor5%
  • Terrible4%
Travellers talk about
“bike shop” (28 reviews)
“bike rental” (8 reviews)
“mountain bikes” (10 reviews)
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Hours
Hours Today: 8:00 a.m. - 7:00 p.m.
LOCATION
497 N Main St, Moab, UT 84532-2126
CONTACT
Website
+1 800-635-1792
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Write a ReviewReviews (120)
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"bike shop"
in 28 reviews
"bike rental"
in 8 reviews
"mountain bikes"
in 10 reviews
"bike rack"
in 6 reviews
"outstanding customer service"
in 3 reviews
"fine tooth comb"
in 2 reviews
"biking experience"
in 3 reviews
"riding tips"
in 2 reviews
"great advice"
in 3 reviews
"moab ut"
in 2 reviews
"these guys"
in 5 reviews
"trail head"
in 2 reviews
"road trip"
in 2 reviews
"enchiladas"
in 2 reviews
"a lot of fun"
in 2 reviews
"dead horse point"
in 2 reviews
"gear"
in 10 reviews
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1 - 10 of 115 reviews

Reviewed 5 days ago via mobile

We spent extra money on a full suspension bike. We had them add air to the tire which was low. When we got shuttled to the trail the tire that was low was leaking air. So the tire had to be swapped out. That of...More

Thank Kimberly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 27, 2018 via mobile

We hired a couple of bikes to do some mountain biking around Dead Horse State Park. We were served by Rolf who was very helpful in sorting out the bikes for us but also going through the routes at DHSP and which we should do....More

Thank Milnthorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 26, 2018 via mobile

This is a great ship for bike rentals. Actually, five star in customer service, knowledgeable and very helpful. Unfortunately, there was a problem with the bike rack. I appreciate Russ calling me after the fact to make it right.

Thank iwashere1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed June 4, 2018 via mobile

In Moab from Florida on a road trip we stoped by to ask about local trails and the owners were very friendly and welcoming one of them was from Florida I believe, he helped me with info about the hurricane... he said that he’s mom...More

Thank Joey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 24, 2018

They were friendly and helpful in booking and bike pickup, not so much at drop-off, seemed kind of annoyed that there was some play in the rear shock linkage. The bike performed well and didn't have issues over 7 days of riding

Thank 99blurlt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 22, 2018 via mobile

Shop owner is rude and condescending. Charged us for a bike even though our flight on Southwest Airlines was canceled so we couldn't make it there to pick up the bike and it was not in our control. Our flight was canceled. Owner pretty much...More

1  Thank Zanymom5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 14, 2018

They live up to their reputation and I will rent from them again next trip for sure. Their staff were organized and knowledgeable. Plus they have a great location.

Thank Kent N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 6, 2018

Best shop in town. Very friendly, very helpful,. Rented top of line bike for 3 days. Could not have been happier. Both of our bikes handled all trails perfectly including Whole Enchilada. Exceptional experience !!!

Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 3, 2018

My only interaction with Poison Spider was me riding in their shuttle. They over booked AND allowed 2 idiots who missed their earlier shuttle to ride up. There were not enough seatbelts (which seems against the law) for everyone and I was forced to share...More

Thank dmccartney00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 9, 2018

We rented 6 bikes from Poison Spider last week as a family of beginner mountain bikers. The bikes were great and we had no problems with the bicycles. However, I got the impression that the staff were indifferent about getting our business, and they did...More

Thank csb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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