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The Omni Grove Park Inn Spa

290 Macon Ave, Asheville, NC 28804-3711
+1 800-438-5800
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US$19.98*
and up
Asheville Ghost Walking Tour and Mystery Museum
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Overview
  • Excellent69%
  • Very good18%
  • Average5%
  • Poor2%
  • Terrible3%
Travellers talk about
“amazing spa” (12 reviews)
“lap pool” (9 reviews)
“spa cafe” (8 reviews)
Closed Now
All hours
Hours Today: 08:00 - 21:00
LOCATION
290 Macon Ave, Asheville, NC 28804-3711
CONTACT
Website
+1 800-438-5800
Write a Review
Reviews (314)
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11 - 20 of 314 reviews

Reviewed 11 April 2017 via mobile

My therapist, Michael, was excellent because he listened well and adjusted pressure when needed. The Spa features are unreal with everything from quiet places to waterfalls and outdoor pools. The Smoky Mountain views are magnificent!More

Thank J H
The Grove Park M, Manager at The Omni Grove Park Inn Spa, responded to this review

Thank you for sharing feedback about your recent experience in The Spa. We are so glad that you therapist was excellent and loved hearing how much you enjoyed spending the day lounging in our grotto-style amenity space. We hope you can come to relax with...More

Reviewed 9 April 2017 via mobile

This was a spring break getaway weekend for my husband and I. The time at the Grove Park Spa was amazing! The pools, hot tubs, saunas and massage were amazing. Add the breathtaking mountain views and you can't get much better than this place. I've...More

Thank Susan E
Reviewed 9 April 2017 via mobile

The staff and accommodations were wonderful. A lot of interesting history about the place throughout. Many great dining choices.

Thank BBQtraveler72
Reviewed 6 April 2017

This is a wonderful spa and worth a trip despite the high prices. You take the elevator deep down under the hotel with rock cave tunnels that lead to the spa and the spa cafe. After checking in, you can get your massage, sit and...More

1  Thank lkelly9988
The Grove Park M, Manager at The Omni Grove Park Inn Spa, responded to this review

Thank you for choosing to relax with us recently and taking time to pass along such kind feedback about your experience. We loved reading how much you enjoyed the ambiance, treatments, and all other aspects of your time with us and hope you can find...More

Reviewed 26 March 2017

One of the nicest spas in the country. Truly a gem! The staff was perfectly trained on all levels from the guy directing arriving traffic to the last person that waved 'goodbye'. It was the perfect 30th birthday celebration I was hoping for.

Review collected in partnership with Omni Hotels & Resorts
Thank lodijo62
The Grove Park M, Manager at The Omni Grove Park Inn Spa, responded to this review

We are grateful for your choosing to spend your recent 30th birthday celebration with us and loved reading some impressions from your special day. Thank you for your kind words towards our staff and happy belated birthday!

Reviewed 14 March 2017

Because I've been a visitor to the Spa for about 6 years I have seen before and after and I much prefer the before Omni takeover. If you've never been until now you will love it I am certain. The service used to be all...More

1  Thank wendy k
The Grove Park M, Manager at The Omni Grove Park Inn Spa, responded to this review

Thank you for being a repeat guest of The Spa and sharing details from your most recent visit. We regret that you felt some of the quality has declined since your previous visit. We continue to work diligently in order to meet our guests' expectations...More

Reviewed 13 March 2017 via mobile

The Grove Park Inn Spa is hands down one of the best spas available. The staff is friendly and knowledgeable. I was here in December and had a manicure with Jessica. She really sealed the deal on this being a relaxing experience. This time I...More

1  Thank Maureen C
The Grove Park M, Manager at The Omni Grove Park Inn Spa, responded to this review

Thank you for being a guest of The Spa and sharing some observations that we can use to continue making improvements to the experience we provide. We would like to pass along that the dog you encountered was in fact a service animal as they...More

Reviewed 9 March 2017 via mobile

This by far, hands down is the best spa I've ever visited. Therapeutic and stress reliever. Staff are warm and welcoming. The whole experience is wonderful. I had the aromatherapy massage early in the day and spent the rest of the day relaxing in the...More

Thank Cathy B
Reviewed 6 March 2017

The facial I received was fabulous. It was professional, luxurious and flawlessly executed. The good review stops there. I was so excited to bring my daughter here for a birthday celebration and I hate to pen this review, but the rest of the spa experience...More

1  Thank joaniejr
The Grove Park M, Manager at The Omni Grove Park Inn Spa, responded to this review

Thank you for choosing The Spa as the destination for your daughter’s recent birthday celebration and sharing feedback with us that we can leverage to continue refining our experience. We were happy to learn how much you enjoyed your facial but regret that you felt...More

Reviewed 27 February 2017

This spa is really beautiful, but due to the waterfalls and structure it isn't exactly "quiet." When it is busy, you are hard pressed to find a spot where it is really quiet. Even the quiet room gets quite a bit of foot traffic. The...More

Thank J F
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Questions & AnswersAsk a question
Rita B
What all is available to you if you buy a day spa pass? What would the cost be for a nonmember?
24 April 2017|
Answer
Response from The Grove Park M | Property representative |
Hi Rita B., thank you for reaching out to us. Purchasing a day pass grants you in and out access to the 18,000 square feet of amenity space in our spa. These amenities include mineral pools with soothing underwater music... More
0
Votes
Kelly H
Are there any spa perks for Omni Black Level Members?
10 April 2017|
Answer
Response from The Grove Park M | Property representative |
Hi Kelly H., as a Black Level Select Guest you may have the ability to book a "Local Experience" through the loyalty program. One of the Black Level local experiences that we offer is complimentary day passes for two at The... More
1
Vote
Sultanaround
I would like to gift my wife a day pass for the spa. What is the cost for admission only?
1 March 2017|
Answer Show all 4 answers
Response from The Grove Park M | Property representative |
Hi Sultanaround, Our Day Passes are based on availability and sold on a first-come, first-serve basis starting at 9am. These passes are not sold in advance. When available, the cost for guests staying at the resort is $85... More
0
Votes