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I am writing to express my public health concern and overall dissatisfaction with my visit today. I appreciate the health check and timed entry but once inside the exhibit nearly no one was social distancing. Your safety personal were paying no attention at all to crowd control or one way movement through the exhibit. As a matter of fact, the exhibit was the only place in the Museum without arrows and prompts for where to stand and how to travel in one direction. People bunched up, stood too close, walked in circles, and were simply not following protocol. If people are expected to move through a supermarket in one way aisles, socially distanced, they certainly can in a museum! You absolutely sold an excessive number of tickets per one hour time block. My daughter is so distressed by the experience that she has scheduled a COVID test before she feels safe about seeing her boyfriend. We should have left, but we were inside before we realized how difficult and unsafe and anxiety provoking the experience would be. (Outside visitors were also having trouble following directions also, but we thought they were perhaps just excited.) I am 66 years old. I can only pray that what was supposed to be a lovely afternoon with my daughter was not a mistake. I recently renewed my membership because I trusted that the MFA had the best interest of its patrons foremost.…
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Date of experience: November 2020
1 Helpful vote
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The MFA has reopened as of September 26, 2020. However, you need to purchase advance, timed entrance tickets. It is extremely difficult getting the information you need for discounted or free admissions under programs you qualify for. Worse, only a small part of the museum is actually open, at this point mainly the Art of the Americas and two temporary exhibits, a fact the MFA does not publicize before you shell out your $25 per person. Granted, capacity and operations are very difficult during the COVID pandemic. However pleasant browsing the nearly deserted galleries, I would suggest waiting to visit. MFA is not at all eager to welcome visitors at this point! As evidenced by a 2-3 checkpoint gauntlet to enter!…
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Date of experience: October 2020
2 Helpful votes
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We very much appreciated this museum, many works, very well organized and we had received excellent information,
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Date of experience: September 2020
3 Helpful votes
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I used to be a student in the area and went about once a week. Their permanent collection is very impressive and they have the coolest temporary exhibits. 100% recommend finding their monet's and their buddhist statue room.
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Date of experience: January 2020
3 Helpful votes
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My mom and I visited this museum when it was raining. It was the perfect time to visit. There were so many famous artists’ works on display. I liked the set up of the museum. It was designed beautifully.
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Date of experience: October 2019
1 Helpful vote
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