Boston Common Visitor Center

Boston Common Visitor Center

Boston Common Visitor Center
3.5
8:30 AM - 4:45 PM
Monday
8:30 AM - 4:45 PM
Tuesday
8:30 AM - 4:45 PM
Wednesday
8:30 AM - 4:45 PM
Thursday
8:30 AM - 4:45 PM
Friday
8:30 AM - 4:45 PM
Saturday
8:30 AM - 4:45 PM
Sunday
8:30 AM - 4:45 PM
About
Official Visitor Information Center located on the Boston Common and the start of the Freedom Trail. Provides Greater Boston information, souvenirs, ticketing for trolleys, duck tours and walking tours. Open 8:30-5:00 Monday - Friday and 9:00-5:00 Saturday and Sunday.
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The area
Address
Neighbourhood: Brighton
How to get there
  • Park St • 2 min walk
  • Boylston • 4 min walk
Reach out directly

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles87 reviews
Excellent
24
Very good
33
Average
17
Poor
6
Terrible
7

Scenic706155
1 contribution
1.0 of 5 bubbles
Apr 2019
Asked one question which was answered politely. Second question was answered with venom spewing! An employee (volunteer? - can’t imagine her being paid with her attitude) not much older than myself was beyond rude! But something good came out of it - when visitors in our town ask for directions I jump in my vehicle and have them follow me to their destination. There is no excuse for the bad attitude! Get another gig if you can’t stand it! I could name the individual but won’t.
Written January 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TSmithy7
Windsor, UK24 contributions
5.0 of 5 bubbles
Dec 2021 • Friends
My husband and I have just returned from Boston after an amazing trip with some friends. We went to the visitor’ centre twice. Oh the first day we decided to do the Freedom Trail so went to get details. The lady working there helped us pick a guide book and explained how the trail works. We thoroughly enjoyed it. On our second visit, there was a man working and he was extremely helpful, taking the time to give us some local tips. He really stood out and I wish I got his name. Anyone visiting Boston should go to the visitors centre for sure!
Written December 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tim L
Green Bay, WI19 contributions
5.0 of 5 bubbles
May 2022 • Couples
Visitor Center Aaron's assistance was outstanding! He was very friendly, professional and knowledgeable . He explained all the area's attractions and coordinated our Freedom Trail tours. John Adams (Tim) and Captain Nate were amazing and taught us much with enthusiasm!Thank you from Wisconsin!
Written May 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Roberta B
Cibolo, TX123 contributions
3.0 of 5 bubbles
Jul 2015 • Family
Open from 8:30 to 5 most days. They have the standard pamphlets on attractions. I picked up a map and subway map and bought a guide for the Freedom Trail.

It was loud in the building as it was small and crowded. The lady that helped me was friendly and helpful. The guides run in price from $7 to $9. I picked up the $9 guide because it has more in depth explanations of the places along the trail.

The important thing to note is that the start of the trail is outside this building. It isn't necessary to go into the center to do the trail if you already have a map of the trail.
Written July 27, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bill T
San Angelo, TX79 contributions
5.0 of 5 bubbles
Jun 2018
Great source for the Freedom Trail. They have all the information needed to walk the trail. Some brochures are available for free and some can be purchased.
Written August 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jimmymac200
Wark, UK30 contributions
1.0 of 5 bubbles
Feb 2015 • Couples
It was our first visit to Boston and thought the visitor centre would be the best place to start for advice on what to do and see and how to get around the city. How wrong could we be! It was a very snowy day and we were the only people in the Centre so they were not busy - however the young girl behind the counter was less than helpful and not at all forthcoming with advice. It felt like she just didn't want to be there and had the most disdainful expression. We asked about using the T line as we were going to the TD stadium that night to see the basketball and were made to feel quite stupid when asking which line to take. We have travelled all around the world and always visit tourist centres for advice, this visit was definitely the worst we have ever encountered.
Written February 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

gsanbrook
Tyler, TX118 contributions
3.0 of 5 bubbles
Nice people it seemed. Anxious to help-- at first. But don't ask then to repeat something- they turn quite ugly. Basically got some help on how to get somewhere, but lady was very impatient when I asked for clarification - "DO YOU GOT IT NOW?". I wanted to get back in her face and set her straight, but I had my wife with me, a no win situation. I don't understand why people with so little patience work in a help the traveler place.
Written August 20, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kerrymusic
us south43 contributions
5.0 of 5 bubbles
Dec 2010
good variety of information, range of topics. if you're looking to speak with staff, they are well informed and willing to help, but choose your times to visit -- if it seems too busy, come back another time. early mornings are often best to find things less crowded.
Written June 13, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

unclelouie
New Ulm, MN1,325 contributions
4.0 of 5 bubbles
It's a busy place. Boston is, after all, a popular tourist destination. But this tourist office is also next to a subway stop, located in Boston Common, and is the start of the Freedom Trail so lots of people stop in and even more are constantly passing by. We had some questions and they were all gladly and efficiently answered although the workers had to look up a couple of the answers on line. There were a hand full of people who were working there and they also sold tourist items besides giving out information. It was worth our while to stop there and ask for help. Many other travelers were also asking their questions.
Written October 1, 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bwco
New Jersey1,749 contributions
4.0 of 5 bubbles
We stopped there at the beginning of our trip. I had a lot of helpful informaton and was a great place to start our exploring of Boston.
Written September 23, 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Boston Common Visitor Center - All You Need to Know BEFORE You Go (2024)

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