9/11 Tribute Museum

New York City, NY, USA

About 9/11 Tribute Museum

The 9/11 Tribute Museum is a project of the September 11th Families’ Association which brings together those who want to learn about 9/11 with those who experienced it. The 9/11 Tribute Museum invites visitors to share personal stories of the 9/11 community — family members who lost loved ones, survivors, first responders and rescue workers, civilian volunteers, and community residents whose healing is a testament to the perseverance of the human spirit. We provide an understanding of the loss and impact of 9/11 while inspiring the power of resilience and recovery.

Closed Now

Hours Today: 10:00 a.m. - 6:00 p.m.

See all hours

Certificate of Excellence

Travellers talk about

“walking tour”(43 reviews)
“first hand”(21 reviews)
“personal story”(13 reviews)

Improve This Listing

Tours and Tickets by 9/11 Tribute Museum

New York City Explorer Pass

887 reviews

Explore your favorite NYC attractions for one low price with this New York City Explorer Pass. Choose between landmarks such as the Empire State Building, Ellis Island, the Statue of Liberty, and Top of the Rock Observatory, and activities such as a Madison Square Garden tour, a full-day bike rental in Central Park, or hidden gems like a Brooklyn street-art walking tour. Sightsee the city with ease during a hop-on hop-off bus tour, or choose a Circle Line sightseeing cruise. 2-, 3-, 4-, 5-, 7-, and 10-attraction pass options are available right from your mobile device, as well as special offers and food and shopping discounts.

Best Seller

from €59.31

The New York Pass: 100+ Attractions including Empire State Building

619 reviews

With so much to see and do, you can expect a busy itinerary on your New York City vacation, but it can be tough to enjoy the Big Apple while sticking to your budget. Don't worry about extra spending with a top value New York Pass, offering included entry at attractions around the city. From the Empire State Building to the Statue of Liberty, bus tours to bike rentals, you can see the best of Manhattan with a New York Pass.

from €122.32

9-11 Tribute Museum & Memorial Walking Tour

127 reviews

Guided by survivors, recovery workers, family members, and first responders who lived through the event, this walking tour delivers an intimate look at 9/11 and its aftermath. Visit important sites and landmarks and learn about the day’s events including personal accounts from your guide. Receive admission to National September 11th Memorial & Museum.

from €32.43

9/11 Tribute Museum Admission

596 reviews

Hear the stories of September 11, 2001 — by those who were there – at the 9/11 Tribute Museum in New York City. Located in the World Trade Center section of Manhattan, the center brings together those who want to learn about 9/11 with those who experienced it — survivors, first responders and rescue workers, civilian volunteers and community residents. Explore the exhibits and galleries and take a unique walking tour of the 9/11 Memorial, led by a 9/11 Tribute Center guide.

from €13.90

One World Observatory & 9-11 Memorial Guided Tour Combo

1 review

The One World Observatory is one of New York's most popular attractions, drawing huge crowds daily. Skip waiting in line to buy your ticket with this combination tour that also includes a guided tour of the 9/11 Memorial and entrance to the 9/11 Tribute Museum.

from €61.67

See More Tours

Filter

1 - 10 of 1,569 reviews

kateo12345

Melbourne, Australia

Reviewed 2 days ago via mobile

Emotional Tour

Review of: 9-11 Tribute Museum & Memorial Walking Tour

Just finished the guided tour with Kimberly and found it fantastic. The tour was detailed and extremely personal. All the guides have a connection to 9/11. We received a lot of information and the stories were emotional and interesting. The headsets you wear are fantastic...More

Thank kateo12345

755louisek

Dublin, Ireland

Reviewed 6 days ago via mobile

Excellent

Review of: 9-11 Tribute Museum & Memorial Walking Tour

We arrived late for the tour so they changed us to the next one straight away. We didn’t get to look in the museum, but the tour itself was great. Dan was our guide and he told us of his own personal story of thee...More

Thank 755louisek

hildadk

Reviewed 1 week ago

Google Translation

Date of experience: September 2019

Jjhof

Reviewed 1 week ago via mobile

Jon and Joy

Review of: 9-11 Tribute Museum & Memorial Walking Tour

Kimberly gave us a very thorough and personal tour through the area. We had done a survivor tour in 2008, and this one was very complementary to that experience, giving the perspective of the years passed and the construction that has occurred. We also appreciated...More

Date of experience: September 2019

Thank Jjhof

grahamb167

Reviewed 1 week ago

Not to be missed

Review of: 9-11 Tribute Museum & Memorial Walking Tour

We originally booked a guided walking tour of the 9/11 area and entry to the National Museum. After reading reviews about the smaller memorial museum at 92 Greenwich Street, we changed our mind and booked a guided walking tour and a visit to their smaller...More

Date of experience: September 2019

Thank grahamb167

Andy T

Uckfield, United Kingdom

Reviewed 1 week ago

Emotional Tour

Review of: 9-11 Tribute Museum & Memorial Walking Tour

Probably the most emotional tour you can take. All the guides are directly involved with 9-11, our guide Ann lost her fireman husband on that fateful day. The tour was interesting and constantly pulling at the heart strings. You sensed the heartbreak and emotions Ann...More

Date of experience: September 2019

Thank Andy T

gefilte63

Beachwood, Ohio

519188

Reviewed 1 week ago

Meaningful and Informational

Review of: 9-11 Tribute Museum & Memorial Walking Tour

My wife booked the museum tour for our short trip to NYC and we thought it was the 9/11 Museum at Ground Zero. When we got there, they told us we were at the wrong place and directed us to what looked like a storefront...More

Date of experience: September 2019

Thank gefilte63

Debs M

Knottingley, United Kingdom

2410

Reviewed 2 weeks ago via mobile

Humbling Experience

Review of: 9/11 Tribute Museum Admission

We happened to stumble upon this small but perfect museum as we were heading to Ground Zero. I am so pleased we did. Even though we paid for entry only, we were joined at the entrance by one of the volunteers who worked there by...More

Thank Debs M

whitbos

Cairns, Australia

Reviewed 2 weeks ago via mobile

Guided tour - must do

Review of: 9-11 Tribute Museum & Memorial Walking Tour

We went on the guided tour, our tour guide was Kimberly. She was the perfect tour guide, exceeded my expectations and really was able to tell the story and make you feel the emotions. Definitely recommend the guided tour. Of importance, all the tour guides...More

Thank whitbos

Nicshafer

Reviewed 2 weeks ago

it's alright

Review of: 9/11 Tribute Museum Admission

Although the museum was informative and we did have a guest speaker who was nice, I meant to book tickets for the official museum!!! I tried to explain that to the guy at the ticket counter who obviously has heard this story many times as...More

Date of experience: September 2019

Thank Nicshafer

View more reviews

Previous Next

1 2 3 4 5 6 …157

See all

Questions & Answers

Ask a question

See all 27 questions

Caledonia_14

Hi, I have a NY explorer pass and am planning to use it for the Tribute Museum, does anyone know if this will cover the walking tour? And if so do we just turn up and await a tour? Many thanks!!

August 12, 2019|

Answer

I think you have to reserve

amygrant598

Can you take pictures

June 28, 2019|

AnswerShow all 5 answers

Yes. I took a few. However, I did not take as many as I normally would because it is a solemn space and I wanted to be respectful. Absolutely no selfies, though. That would not be appropriate, in my opinion.

Lisa A

Is this museum appropriate for a six-year-old?

June 17, 2019|

AnswerShow all 5 answers

I would think not....the guides are all people who were there at 9-11 or had a family member directly involved with the tragic event. It is very sobering and I would not recommend anyone less than 10 years old to go there.

Previous Next

1 2 3 4 5 6 …9