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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,299 reviews)
“beautiful tribute” (1,030 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (72,443)
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1 - 10 of 47,690 reviews

Reviewed today

There is so much content within the museum it will take a good day out to get round properly. We had to queue for tickets but it was a well managed system and we came back at the time of our given ticket and got...More

Thank Elyse P
Reviewed today

The incredible remains (stairs used to escape,the fire engine which was partially damaged) stories and experiences, video replays of the incident.Brought back memories we wish to forget, but need to remember so the many lives lost and the many who were are affected are never...More

Thank bucketlist500
Reviewed today via mobile

This was one of the most amazing things to see. the memorial is stunning and moving, as expected very busy . The centre is a must visit ,queues are long but a ticket issued with a return time. The respect and compassion throughout this centre...More

Thank Hector M
Reviewed today via mobile

Even after all this time the atmosphere gets you. The pools are stunning, the new shopping centre breath taking and one world building staggering. Wandering around the pools or just sitting you get the sense of loss. I can imagine without the new developments it...More

Thank DisneyNorwich_UK
Reviewed today via mobile

I would highly recommend this as a must see experience while in New York. I was surprised by the size and scale of the museum and did not have enough time to do it justice. Allow at least two hours. One is drawn into the...More

Thank haveboozewilltravel
Reviewed yesterday

Attended at the 9/11 Memorial and Museum in September. The site itself is very moving. The museum was fascinating and we spent 3hrs there. It is very well done and a true monument to the tragic event.

Thank LilithMorgan13
Reviewed yesterday

This is an emotional place without a doubt. I thought it had a pretty good flow. I wish the font on the signage throughout the museum were a little larger. It was hard to read unless you were up close, thereby taking longer to move...More

Thank Illinifan69
Reviewed yesterday via mobile

I was lucky not to have lost anyone close on 9/11, yet reading about the events of the day and the people lost was both heart-wrenching and inspiring. A must do for anyone lucky enough to live in America and able to travel to NY....More

Thank Tmcwilli
Reviewed yesterday

Based on friend's recommendations, we pre-purchased a one hour guided tour of the unique American museum. The guide of our group of about 25 people was truly excellent and gave us much information I don't think we would otherwise have learned. I was impressed by...More

Thank Robert L
Reviewed yesterday

A must see site, . Go early, or order tickets online, it was already filling up by 10 AM. It is a very well put together site, and pays respect to those who lost their lives, and honors the site. Bring kleenex!

Thank 259Nancy_
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
15 October 2017|
AnswerShow all 9 answers
Response from bisonburger | Reviewed this property |
City Pass, absolutely. The more items you purchase on one pass the deeper the discount. Also you get preferred line at some attractions. It's the only way we go.
12 October 2017|
AnswerShow all 4 answers
Response from Mel and Margare... G | Reviewed this property |
We went on the fly and I would buy the tickets right outside at one of the kiosks. I did the guided tour as you go right to the front of the line on the weekends. If you go during the week- go in the morning before the... More
7 October 2017|
AnswerShow all 9 answers
Response from HelenMc1 | Reviewed this property |
Yes you should take your daughter but as others have said best to avoid the recordings of when the plane goes down