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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,211 reviews)
“beautiful tribute” (1,006 reviews)
Open Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (69,991)
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1 - 10 of 46,082 reviews

Reviewed yesterday

I would recommend a visit to this museum. It was a nice and moving tribute and remembrance to those who paid the ultimate sacrifice. To actually see remnants of the building, rescue vehicles, artifacts, and see new clips from that day left me speechless and...More

Thank duvalplaya
Reviewed yesterday

Myself and my partner visited here whilst staying in New York back in October 2016 we had a city pass booklet which I wouldn't really recommend getting as on all attractions we had to queue up to then get another ticket first something you pre...More

Thank David0ff82
Reviewed yesterday via mobile

Beautiful ponds and waterfalls on the sites of the two towers that came down very well done. Didn't go into the museum as it was very busy.

Thank Travelchick1983
Reviewed yesterday

The last time a came to New York I stood on top of the south tower of the world trade centre . I think what the people of New York have done with area now , pays homage to all the people who lost there...More

Thank Pete1921
Reviewed yesterday

Having lived in NYC and watched the World Trade Center being built, then being destroyed, this was a bit hard for me. I honestly felt it could have done a bit more. The section on first responders seemed small compared to what these men and...More

Thank northeasttravel
Reviewed yesterday via mobile

The museum brings you back to the moment of impact. The fear and the bravery that appeared to help those in need. Very well done exhibit a must do.

Thank Leila D
Reviewed yesterday via mobile

Took my teenage son who was not born when 9/11 happened. This place has such a powerful meaning, they did such a great job to honor all who lost their lives. It was heartbreaking but at the same time I was glad I was able...More

Thank Polaki97
Reviewed yesterday via mobile

We enjoyed the visit, it very emotional at times but a must see. Take your time to stroll through to read and listen to all the stories.

Thank salesjo
Reviewed yesterday via mobile

We visited this memorial, it is an extremely humbling and emotionally charged place. You can hear a pin drop as it's that quiet and somber. Coming from Australia I witnessed the attacks on television but seeing it first hand and the aftermath, it brings everything...More

Thank John Z
Reviewed yesterday

so many people, but you could hear a pin drop... allow at least two hours.... a lot of people, a lot to read, a lot to see.... but very interesting and emotional... i was just a teenager when 9/11 happened but i remember that day,...More

Thank Treciadiene
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
18 August 2017|
AnswerShow all 4 answers
Response from hamnergirl | Reviewed this property |
The free parts are the two memorial pools.... the museum is well worth going to
16 August 2017|
AnswerShow all 3 answers
Response from deblowe2014 | Reviewed this property |
we found it cheaper to do whilst we were there as we did the hop on hop off bus which was 110 dollars for 2 people and 2 days with a small cruise to statue included
12 August 2017|
AnswerShow all 7 answers
Response from Wendy B | Reviewed this property |
Sorry we also did not do that tour