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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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ADMISSION TICKETS (1)
9/11 Memorial Museum Admission
from US$26.00*
ADMISSION TICKETS (1)
9/11 Memorial Museum Admission
from US$26.00*
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Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“fitting tribute” (1,152 reviews)
“twin towers” (2,378 reviews)
Closed Now
Hours
Hours Today: 9:00 a.m. - 8:00 p.m.
Suggested Duration: 2-3 hours
LOCATION
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
CONTACT
Website
+1 212-312-8800
Ways to Experience The National 9/11 Memorial & Museum
from US$26.00
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Write a ReviewReviews (81,010)
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"who lost their lives"
in 3,551 reviews
"fitting tribute"
in 1,152 reviews
"twin towers"
in 2,378 reviews
"moving tribute"
in 931 reviews
"emotional experience"
in 1,213 reviews
"new york"
in 5,564 reviews
"beautiful tribute"
in 1,145 reviews
"first responders"
in 692 reviews
"survivor tree"
in 596 reviews
"loved ones"
in 1,001 reviews
"heart wrenching"
in 534 reviews
"guided tour"
in 1,512 reviews
"the world trade center"
in 550 reviews
"freedom tower"
in 741 reviews
"visiting nyc"
in 635 reviews
"victims"
in 4,418 reviews
"names"
in 5,181 reviews
Filter

1 - 10 of 53,546 reviews

Reviewed today via mobile

A must see when visiting NYC! A very humbling, moving experience but clever how it has been done. It’s very insightful to what actually happened on that day! Moving to say the least. Some truly heroic stories of the people in NYC! Honestly take some...More

Thank DrewNat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

If you’re old enough you’ll need Kleenex! The construction and layout of the museum is respectful of those who have passed and the members of their families! Very educational for those who didn’t live through that time. I remember that day like yesterday. Recommendation 10...More

Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

This is one of the most powerful museum/memorial experiences that I have ever had. The exhibits, displays, and artifacts in the museum are very thoughtful, powerful, and presented in a dignified manner. It is a very intense, moving experience, and it does a wonderful job...More

Thank Euclidian1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed yesterday

Everyone remembers exactly where they were and what they were doing when the heard the news of 9/11. Visiting this memorial was incredibly emotional for me, especially listening to the survivors recounts and thinking about all of the families who were devastatingly affected by the...More

Thank Itea4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

Really shares the reality of this tragic event and honors each victim and first responder. Everything in there tells a story about someone that experienced the tragedy.

Thank addisen185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

We didn’t go into the museum as we were desperately short of time but I would definitely go the next tine I’m here. The memorial pools are stunning and the whole site is incredibly moving. Being able to touch the names engraved into the plates...More

Thank dawnwills2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

Very nice place to find out everything what happened that day and see all inside the museum including remaining of WTC.

Thank Rickenovski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

A moving memorial to those who lost their lives and the rescuers of this tragic event. Highly recommend.

Thank satorotas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

It is hard to describe all the emotions one feels at this exhibit. Words are not enough... pictures are not either. Everyone needs to visit.

Thank Joyce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

Please take the time to visit the 9/11 Memorial and Museum. Last time we were at Ground Zero was 2002. What an amazing transformation. The Memorial and Museum are very well done and respectful. The thought and time that went into this is truly spectacular....More

Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
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Questions & Answers
anaclarinha092010
July 10, 2018|
AnswerShow all 5 answers
Response from GibsonHyde | Reviewed this property |
They only give away limited amounts based on how many revenue tickets they have sold that day. You can also only get 4 tickets max, and they only start the raffle at 5pm, and prevent entry after 7pm which will limit the time... More
1
Vote
James R
July 7, 2018|
AnswerShow all 4 answers
Response from cttaketa | Reviewed this property |
It's easier and faster to book online. They have specific time slots that can fill up fast but it's rather easy to get a time.
1
Vote
Jonathan G
June 28, 2018|
AnswerShow all 3 answers
Response from Male123 | Reviewed this property |
The 13 year old will be fine. For the seven year old just be careful with them as there is one section where they show people jumping out of the windows. Other than that it’s fine and lots for them to see.
2
Votes