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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
09:00 - 20:00
Open now
See all hours
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

Read all 60,396 reviews
Visitor rating
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    Very good
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  • 166
Every American Should Go Here

Exceptional. So tastefully done. I was inside and on top of the original WTC five weeks before September 11, 2001 and always wanted to return. 15 years later I finally made it and... read more

5 of 5 bubblesReviewed yesterday
Fresno, California
via mobile
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60,396 Reviews from our TripAdvisor Community

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Showing 39,576: English reviews
Fresno, California
Level Contributor
51 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Exceptional. So tastefully done. I was inside and on top of the original WTC five weeks before September 11, 2001 and always wanted to return. 15 years later I finally made it and this was my first stop in NYC. I instantly welled up with tears at the beauty of the Memorial. This should be mandatory for all Americans to... More 

Thank CasualTraveler559
Belton, Texas
Level Contributor
26 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

VERY somber makes you reflect on feelings you may have thought you didn't have. I am a nurse and have seen trauma but this is incomprehensible. To have an idea to kill with no remorse is ...... You lose track of time in there.

Thank manders53
New York, United States
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

One of the most unforgettable sites in NYC. From the tranquil fountains where Twin Towers used to stand to the remains of TV tower inside the museum, this memorial will forever preserve the most tragic day in the history of USA. It is impossible to hold back tears when visiting this place, especially when thinking about all the finest and... More 

Thank Andrew B
Auckland, New Zealand
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

This is a must do in New York and a very sobering experience. Combine this with a guided Memorial Fountain Tour and a visit to the Peace Tower and you can easily use up 4/5 hours. the Museum is exceptionally well curated and it is hard to leave this without tears in your eyes.

Thank davidP3883RP
Miami, Florida, United States
Level Contributor
33 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Lots to see and if you've served in the military, are a first responder, fire fighter or a police officer, or if you consider yourself a Patriot, this could be an emotional experience. It definitely was for me. I even had a beer at O'Hara's which is a legendary bar post 911. The patrons are not so nice, but there... More 

Thank Craig B
New York City, New York
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

Having lived in NYC at that time visiting the museum was both informative but extremely emotionally taxing. It was a great help that they had people who were there just for that reason to lend a tissue and a sympathetic ear. The museum itself is very comprehensive in their collection of artifacts and the layout is impressive. The hardest area... More 

Thank Larry L
Perth, Australia
Level Contributor
24 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Great for anyone who is old enough to remember it. Very moving even for those of us who were not at all effected

Thank Melanie M
Level Contributor
20 reviews
7 attraction reviews
3 of 5 bubbles Reviewed yesterday NEW

This place is a must see attraction in NYC. But the amount of time we spent standing in the queue, made us feel disappointed once we reached inside.

Thank PavelBangalore
Birmingham, Alabama
Level Contributor
29 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Although we did not get to visit the museum, the memorial is a must. Beautifully and respectfully done, it is a fitting tribute to those who lost their lives in the 9/11 tragedy.

Thank JT2377
Liverpool, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We visited the 9/11 memorial and museum in the period between Christmas & new year and found the whole thing very thought provoking and emotional. It is definitely a sight that you need to take a lot of time at to full appreciate and take in all of the information provided. We spend aprox 4 hours there and I feel... More 

Thank Emma1514

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At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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