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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
Website
Today
09:00 - 20:00
Closed now
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Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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Book In Advance
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US$24.00*
and up
9/11 Memorial Museum Admission
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US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
US$109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

Read all 63,244 reviews
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Sad place, but beautifully redone!

The water features that are in place now are beautiful and while there we went into the new world building the views are amazing! You can rent an iPad and it tells you we're... read more

5 of 5 bubblesReviewed yesterday
JadeEccles
,
Dublin, Ireland
via mobile
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63,244 Reviews from our TripAdvisor Community

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Showing 41,500: English reviews
Dublin, Ireland
Level Contributor
24 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

The water features that are in place now are beautiful and while there we went into the new world building the views are amazing! You can rent an iPad and it tells you we're certain buildings are and history about the buildings! I'd recommend seeing them both while there

Helpful?
Thank JadeEccles
Redding, California
Level Contributor
15 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

It can be very crowded you can purchase tickets on line they say skip the line but that is the purchase line you still have to wait with crowd to get in the line moved very fast though. It was a Monday and not even a holiday but still very busy. It can be hard to see exhibits because of... More 

Helpful?
Thank cali445
Bridgnorth
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW

This was undoubtedly the saddest time of our sight seeing tour of NYC. The respect shown for those fallen was immense. Shed a tear at the sight of a single white rose laid on the victims name on their Birthday. The Survivor Tree served as a reminder that life will go on and their names will never be forgotten

Helpful?
Thank macca2017
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

The Memorial and Museum are a great tribute to the men and women of 9/11. The Memorial was an inside perspective of one of America's greatest tragedies but provided reverence for the loss that this nation experienced. I would recommend a visit to the sites as a way to pay tribute and respect. However, because of the nature of the... More 

Helpful?
Thank Linda C
Manchester, United Kingdom
Level Contributor
25 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The water monuments are incredibly powerful memorial structures. You could spend a long time here - which as an outdoor and free experience is no bad thing. The museum itself is probably as comprehensive a testimony to the event as you could ask for. We made a mistake in timings and had to run through in about 75 mins -... More 

Helpful?
Thank JSManchesterUK
Level Contributor
39 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

I found this memorial hard to visit but a must see. The memorial focuses on the people who lost their lives and allows for those close to them to grieve. It says each persons name and acknowledges their lives.

Helpful?
Thank Kendra T
Gilbertsville, Pennsylvania
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

This is a must see for anyone who lived through witnessing he terrible tragedy of 9/11. Presented in a respectful and carefully planned manner, the museum shows the footprints of the twin towers as well as an unforgettable hall of photos of the many who died here. There are remnants of the fire and police equipment on scene that day,... More 

Helpful?
Thank cls816
Tyne and Wear
Level Contributor
31 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I was initially unsure about visiting this site but was reminded that it is such an important part of New York's history so we went along. The memorial is two powerful ponds/waterfalls with the names of the people lost around the outside. Flowers are placed on the birthdays of the people lost by the memorial staff which is a very... More 

Helpful?
Thank Terry011
London, United Kingdom
Level Contributor
28 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Definitely worth a visit. Full of interesting stories and exhibitions. At times very sad but a good memorial to those victims and rescue workers.

Helpful?
Thank 52MichelleD
Orpington, United Kingdom
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

This place is a must if your in New York what a fantastic tribute to the people who lost their lives. I`m not going to say anything about what you will experience in there but take you hankies with you.

Helpful?
Thank ANITA N

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