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Guerlain Spa

Open Now: 9:00 a.m. - 5:00 p.m.
Open today: 9:00 a.m. - 5:00 p.m.
Review Highlights
Excellent, but pricey

My relative had gotten me two one hour treatments: massage and facial with add ons Beautiful and... read more

Reviewed June 21, 2017
Anette J
via mobile
Great Way to End the Day!

After a long flight, I went with my wife to have a couples massage. The desk was incredibly nice... read more

Reviewed July 23, 2017
Brooklyn, New York
via mobile
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Traveller Overview
  • Excellent61%
  • Very good10%
  • Average12%
  • Poor7%
  • Terrible10%
23 Jul 2017
“Great Way to End the Day!”
21 Jun 2017
“Excellent, but pricey”
A UNIQUE KNOW HOW In 1939, Guerlain opened its first “Institut de Beauté” at 68 Avenue des Champs Elysées and invented an exclusive facial massage technique. Guerlain facial massage technique remains just as unique and exclusive today. A universe of...more
Open Now
Hours Today: 9:00 a.m. - 5:00 p.m.
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1 W 58th St, 4th Floor, Central Park South, New York City, NY 10019-1644
+1 212-872-7200
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1 - 10 of 73 reviews
Reviewed July 23, 2017 via mobile

After a long flight, I went with my wife to have a couples massage. The desk was incredibly nice and helpful. Marc and Keith were excellent choices for massage therapists. I fell asleep 20minutes in!!! Afterwards they gave me champagne and chocolates! I'll definitely be...More

Date of experience: July 2017
1  Thank Cali1231
Reviewed June 21, 2017 via mobile

My relative had gotten me two one hour treatments: massage and facial with add ons Beautiful and spacious spa, warm welcome, nice products I travel much in asia, where spas are legendary, this spa is better, but also quite pricey-what do you expect-right? The reception...More

Date of experience: June 2017
2  Thank Anette J
Reviewed June 8, 2017

Me and my wife after all the walking we did and jogging around Central Park, had a very nice luxury all over body massage followed by champagne and truffles. A very nice experience if you get the chance and would recommend it thoroughly.

Date of experience: July 2016
Thank Prince319
Reviewed December 8, 2016 via mobile

Not on par with other luxury spas. I make a point of going to a spa when ever I travel and this was the least memorable experience I've had. I'm a long time Guerlain girl and was excited to finally visit the spa. The massage...More

Date of experience: December 2016
5  Thank ReedVega
Reviewed December 5, 2016

The pampered sole is 4 times higher than in Europe brochures give wrong information service needs to improve

Date of experience: November 2016
1  Thank TimB787
Reviewed October 19, 2016

Spas in NYC can be hit or miss, but I've been here several times and it has always been a great experience. The spa is beautiful, the rooms and amenities are great and the estheticians and massage therapists are phenomenal. You can often find a...More

Date of experience: October 2016
Thank Alid0223
Reviewed August 23, 2016 via mobile

Make sure you communicate with them and get confirmation of your appointment and what services you want! Bought a deal for a facial or massage for my mother in law. They didn't ask her which she wanted when she booked the appointment and she doesn't...More

Date of experience: August 2016
3  Thank SYS_09
Angela P, Director of the Guerlain Spa at Guerlain Spa, responded to this reviewResponded August 25, 2016

Dear SYS_09, Thank you for bringing this experience to our attention and allowing us the opportunity to respond. We apologize for any inconvenience or frustration felt as a result of the confusion with type of treatment. We will be in touch shortly to address your...More

Reviewed August 18, 2016 via mobile

From the minute we walked through reception, we were treated like royalty. I gifted my daughter (and myself) pedicures for her birthday, and I must say, Rodica was an absolute dream. I'm so pleased with our experience. Can't wait to go back!More

Date of experience: August 2016
Thank VTLA
Angela P, Director of the Guerlain Spa at Guerlain Spa, responded to this reviewResponded August 23, 2016

Dear DestenieDestenie, Thank you for choosing the Guerlain Spa as your host for your special birthday spa day with your daughter. It is certainly a great pleasure to read that you were satisfied with your experience here at our spa. We hope that you will...More

Reviewed August 7, 2016 via mobile

I was taken there as a suprise to celebrate my birthday and have to say that it was quite a great experience. We did the 80 min couples massage and left there like floating in a cloud. All my stress was down to zero and...More

Date of experience: August 2016
Thank besca001
Angela P, Director of the Guerlain Spa at Guerlain Spa, responded to this reviewResponded August 11, 2016

Dear Boris E, Thank you for your exceptional 5-star review. I was thrilled to see that you enjoyed your experience with us to the fullest degree possible! We hope you will return again in the future for another memorable spa experience. Sincerely, Angela Portella Director...More

Reviewed July 27, 2016

I was there on July 14 for my bday. I was treated like a princess from the time I walked until I left. It was amazing Nancy my massage therapist was absolutely awesome. See you soon Nancy. Vanessa at the front desk was refreshing, kind...More

Date of experience: July 2016
Thank brooklaesq
Angela P, Spa Director at Guerlain Spa, responded to this reviewResponded August 1, 2016

Dear brooklaesq, Thank you for your kind words regarding your recent visit to Guerlain Spa. It was such a pleasure to play a part in your birthday celebrations, and we sincerely appreciate you taking the time to leave us your feedback via TripAdvisor. Please come...More

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This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
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Questions & Answers
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John M
October 30, 2017|
AnswerShow all 2 answers
Response from Trilogy S | Property representative |
Yes, our spa is located within The Plaza Hotel in Midtown Manhattan.