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Traveller Overview
  • Excellent50%
  • Very good14%
  • Average8%
  • Poor5%
  • Terrible23%
27 Feb 2016
“The Super Hero Walking Tour of New York”
4 Oct 2015
“Tour guide never showed”
About
Sightseeing in New York? Looking for the cooler, different New York attractions? We offer the best New York tours for tourists interested in celebrity, pop culture, film, chocolate, and just generally finding out a bit more about New York than the...more
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New York City, NY 11237
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1 - 10 of 73 reviews
Reviewed October 23, 2018

My wife and I booked this as a great way to discover some new places in Brooklyn and all we got was ripped off. The guide was a no show...we tried to contact the tour company and could not reach them. Upon returning we again...More

Date of experience: October 2018
Thank Will R
Reviewed October 23, 2018

Guide never showed. No one would answer the phone...and STILL...2 days later...no one has called me back.

Date of experience: October 2018
Thank Amy W
Reviewed September 1, 2018

This trip to New York was a first for my sons (age 7 and 10) and they are huge superhero fans, so this tour was a must. Booking online was easy, on the day I recieved a text stating our guide was ill so our...More

Date of experience: August 2018
Thank Rebecca M
Reviewed April 11, 2018

Flew in from the UK and was very much looking forward to the tour, but it was cancelled at the last moment. Tour company seemed incredibly disorganised and there was no mention of a refund. After much back and forth they put us onto a...More

Date of experience: April 2018
Thank markmunroo31
Reviewed April 9, 2018

Very busy, had reservations, only had to wait about 10 minutes. Great table upstairs away from noisy crowd. Had to request bread and other usuals that go with dinner. Servers were very stretched. Wouldn’t return anytime soon.

Date of experience: March 2018
Thank O1455CNchristinem
Reviewed February 27, 2016 via mobile

Recently came back from New York with the wife and 2 sons - 12 & 18 - and booked this as one of our tours. It was great!!!! Guide was very knowledgeable of not just the comic book theme but New York in general. Got...More

Date of experience: February 2016
Thank I-NEED-NO-NAME
Reviewed October 4, 2015

The Tour guide for the tour never showed and the company refuses to compensate us for our inability to attend a prepaid tour while visiting New York. We spent over an hour waiting, hoping she'd show and another hour on the phone with Expedia trying...More

Date of experience: September 2015
3  Thank TKA978
Reviewed September 20, 2015

Don't book this tour. I went to NYC with my boyfriend last month and got it as a treat. He was really excited. I booked it via Viator and and seemed fine until the day. The tour guide was very good and more than willing...More

Date of experience: August 2015
1  Thank Bourriket85
Reviewed June 17, 2015

Beware booking with this operator because most of the info you see online about the tour and when it runs is WRONG. Making a booking with this company is a disaster. There is zero communication between the operator and the agents taking the bookings. All...More

Date of experience: June 2015
1  Thank Silvercompass
BestToursWorldwide, Manager at The Celebrity Planet, responded to this reviewResponded June 24, 2015

We are sorry that you have had such a bad experience with our Superhero Tour, and that our communication with you was so poor. We're anxious to address this issue and we would be very grateful if you could get in touch direct with ferry@besttours.com...More

Reviewed April 11, 2015 via mobile

We took our 9 and 11 year old on this tour. Our 9 year old is a huge superhero fan and the tour was the highlight of his holiday. The tour guide was excellent and knew everything about the comics/films and superheroes. My husband and...More

Date of experience: April 2015
2  Thank JCLO1
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