The Ride

The Ride, New York City: Hours, Address, The Ride Reviews: 4/5

City Tours • Sightseeing Tours • Bus Tours
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9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
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About
THE RIDE & Our Family of NYC Experiences: THE RIDE is an interactive entertainment experience where the streets of NYC are the stage and you’ve got front row seats! THE TOUR is an immersive multimedia sightseeing tour where the past, present and future of NYC comes alive! THE DOWNTOWN EXPERIENCE is a multimedia historical adventure exploring Downtown Manhattan, featuring the magic of virtual reality that allows visitors to relive historic moments in time. All experiences unfold from our $1.5 million-dollar buses with stadium-style seating, advanced audio/visual technology and floor-to-ceiling glass windows.
New York City, New York
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Tours and Tickets by The Ride
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4.0
8,774 reviews
Excellent
5,556
Very good
1,461
Average
700
Poor
441
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616

Travel_Duck_UK
Strathaven, UK352 contributions
I am glad that this was included on the New York Pass and that we had already done enough activities to pay for the pass. I would never simply pay for The Ride. The concept is good but it just doesn’t deliver. We were a group of seven; some enjoyed it, others didn’t. Probably best for kids and total extroverts.
Written June 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

dillon agnew
3 contributions
Jun. 2022
Was very entertaining, me and my fiancé enjoyed every moment of the experience. The staff were friendly from the staff at the waiting queue to the entertaining staff. Would highly recommend.
Written June 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for joining us on the RIDE! Congrats on the engagement! Hope to see you again soon!
Written June 22, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jessica G
3 contributions
Jun. 2022
The Ride was a very enjoyable way to see downtown Manhattan. The guide was fun and had lots of facts and trivia to share that was both interesting and amusing. The interactive part was great for helping to keep the kids engaged.
Written June 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for your review. We're glad you had a great time!
Written June 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lori S
1 contribution
Jun. 2022 • Family
Would have looked to give a positive review but was charged $340 on my credit card to reserve a time slot. Went to use my city explorer passes and was told cannot get a refund because the company already charged the card for reserving. Made a good experience into a poor experience. Thank you for not helping us Victoria.
Written June 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi We're sorry to hear you had this experience. We do warn customers before booking tickets that if you have a pass you are in the wrong section and to please stop. In the future to book a reservation using your Explorer pass please visit our website at www.experiencetheride.com - Click on Book with a Pass - Select Explorer Pass - Select THE RIDE or THE TOUR - Read through instructions* - Select the date and time preferred - Enter the number of tickets - Enter your Explorer Pass card numbers* - Enter in personal information* - Select Submit - The confirmation will pop up on your screen - Take a screenshot - Repeat same steps to book a reservation for the other attraction. *Very Important
Written June 22, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ron
1 contribution
Jun. 2022
Our experience with reserving the ride was negative. Our family did both the Ride Tour of NYC the first day we arrived in NYC with our Explorer city pass and decided to do the evening Ride again with the city pass. When we went to reserve a time slot we were asked to put in our credit card to reserve the time. We went to the city pass site and went to reserve our timeslot, it asked for our credit card info to hold the spot. We found out our credit card was charged $340 dollars and we could not use our city pass even though we had trips to use. BEWARE THAT YOU MAY BE CHARGED the fees to reserve your timeslot. We repeatedly called the company to try to work this out and just have it taken off our pass instead of being charged.
Written June 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi We're sorry to hear you had this experience. We do warn customers before booking tickets that if you have a pass you are in the wrong section and to please stop. In the future to book a reservation using your Explorer pass please visit our website at www.experiencetheride.com - Click on Book with a Pass - Select Explorer Pass - Select THE RIDE or THE TOUR - Read through instructions* - Select the date and time preferred - Enter the number of tickets - Enter your Explorer Pass card numbers* - Enter in personal information* - Select Submit - The confirmation will pop up on your screen - Take a screenshot - Repeat same steps to book a reservation for the other attraction. *Very Important
Written June 22, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

linda m
Succasunna, NJ260 contributions
We had so much fun! Two of us did this four years ago but we wanted to bring our friend! We’re glad we did! The banter is fun, the audio is clear but my FAVORITE part is the waving to the people on the street! Let’s see who waves back!
Written June 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Glad you had a great time Linda! Thank you for bringing your friends with you! We love to have fun and do the RIDE Wave! Can't wait to see you next time!
Written June 22, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Clive S
Glasgow, UK9 contributions
Really good fun. We were there for my daughters 30th birthday and it was incorporated into the show brilliantly so was a real highlight of our trip. The hosts Scott and Jackie were really good fun and kept the energy levels high throughout. The other performers are really good quality too.
Written June 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good times when you get a Birthday shoutout on the Ride. Thank you for your review.
Written June 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Gary B
1 contribution
We were told that there was restroom on the bus to use before we set off ad my wife has a medical issue, 20 minutes in we asked where the rest room was, they laughed and said they would stop for 2 minutes, we got off to use a public restroom and they drove off leaving us.
$90 for 20 minutes, if they told us at the start we would have made sure she was ready.
Very very poor customer relations.
Thanks for your money now "get lost ".
Written June 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Gary, Sorry about the experience you had. Thank you for your feedback. The website is clear regarding no restrooms on the bus and all staff are aware of this. We offered you free tickets for next time or for when you come back. We are adding this warning to our confirmation emails to prevent others from having this issue in the future. We hope that you come back and give us another chance.
Written June 22, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Howkind
33 contributions
The Ride is different from any other attraction in NYC. The tour guides (we had Scott and Jackie) are witty and engage with the audience all while sharing their knowledge of the city. I highly recommend this attraction.
Written June 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for joining us. We are happy to hear you had a great time! Scott and Jackie are the best! Tag us @theridenyc with any photos and videos on social media
Written June 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Joseph D
1 contribution
Jun. 2022 • Couples
The RIDE was amazing. It was very informative and entertaining. My wife and I really enjoyed it. Great job guys.
Written June 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much! Be sure to come back and bring amazing friends to our amazing Ride! Feel free to tags us with any photos on social media
Written June 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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