Saks Fifth Avenue
Saks Fifth Avenue
4
10:00 AM - 7:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
11:00 AM - 6:00 PM
About
The flagship Saks Fifth Avenue offers personal shoppers, a private dressing suite, and the latest styles in women's apparel, shoes, handbags, jewelry, accessories, beauty products, and home goods.
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The area
Address
Neighbourhood: Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
How to get there
  • 5th Ave / 53rd St • 4 min walk
  • 47–50 Sts – Rockefeller Center • 4 min walk
Reach out directly
See what travellers are saying
  • NikaNumber1
    Royal Oak, Michigan8,503 contributions
    3.0 of 5 bubbles
    Each high end brand has its own little shop inside
    I was expecting more holiday decorations on the exterior of the building, mostly decorated in the displays. Maybe there wmore to come after or around thanksgiving? I just see the big Christian Dior Saks sundial on the front 5th Avenue. Very colorful interior.
    Visited November 2023
    Travelled as a couple
    Written November 4, 2023
  • Jack
    Old Bethpage, New York2,339 contributions
    5.0 of 5 bubbles
    Great store! Go during Christmas!
    Saks Fifth Avenue is a great place to go in New York City during Christmas. The inside of the store is full of decoration while the windows and light show on the outside are phenomenal. I highly recommend! This year’s light show was amazing!
    Visited November 2023
    Travelled with family
    Written December 6, 2023
  • Love2travel19892
    LaSalle, Canada877 contributions
    5.0 of 5 bubbles
    Bright and beautiful holiday display.
    The Saks exterior Christmas display is bright and beautiful. It is located near the Rockefeller Christmas tree (If you’re looking at the tree, just turn around and look behind you. You can’t miss it). The display comes alive every 15 minutes or after dark and the show lasts about 5 minutes. A must see while in NY for the holidays. If you are arriving in the area by bus or subway, get off at Times Square exit (Times Square port authority for the bus) and just walk over to 5th Ave. (About 10 minute walk.)
    Visited December 2023
    Travelled as a couple
    Written December 16, 2023
  • dustythoughts
    Manchester, Connecticut2,134 contributions
    5.0 of 5 bubbles
    Lavish holiday lights show
    We love coming here for the holiday lights displays, and this year was no exception. It's a glorious display of lights every night for 3-5 minutes, and is not to be missed. The store itself is also lavishly decorated for the holidays and is a wonderland by itself as well. This store is right by Rockefeller Center, so if you're already in the area to admire the tree, then definitely come here as well.
    Visited December 2023
    Travelled with family
    Written December 23, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles744 reviews
Excellent
398
Very good
222
Average
54
Poor
21
Terrible
51

Caroline B
2 contributions
1.0 of 5 bubbles
May 2024 • Solo
Beware of Saks! Their customer service is non-existent, and they clearly only care about $$$ at their customers' expense. My package was delivered to me cut open and the contents stolen. I opened a claim with Saks. A few days later, Saks told me there was nothing they could do because they checked the video of their distribution center, and the perfume was put in the box in the distribution center. This doesn't change the fact that the package was cut open and looted before it arrived. Instead of taking ownership of the issue by saying they would refund me or send me a new perfume and take care of figuring out what happened and filing a claim with the delivery company or otherwise handling through their normal process, as a "luxury" department store should, their only response (from multiple customer service reps) was that I should file a police report with my local police department. Excuse me, what??? Are you kidding me? Filing a police report for something like this is useless at best, and it puts responsibility on me for something totally out of my control. I've never had such a poor experience with a company ever. I will truly never shop at Saks again and encourage all to instead go to Nordstrom, Bloomingdale's, Macy's, Amazon, or LITERALLY ANYWHERE BESIDES SAKS. Congratulations, Saks. You've lost another customer for life. I hope the $160 perfume in my package was worth it...
Written June 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

smittenBoston_MA
Sanibel, FL47 contributions
1.0 of 5 bubbles
Apr 2024 • Friends
Use caution- Saks has changed and not for the better. Review after review, complaint after complaint. Buyer beware! Customer service is non existent and they do not honor their own return policy. Service is horrific.
Written April 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Resort22141037626
1 contribution
1.0 of 5 bubbles
Feb 2024 • Solo
Saks' return policy is terrible. 30 days they give you then you are out of luck. Brand new boots 890.00. I was out of the area and went past the 30 days. They refuse to do any returns. No other high end store has this policy. Customer service is the worst. Go to Nordstrom's, Bloomingdales, Neiman's or Bergdorf. Anywhere but here!
Written April 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maltipoo16
New York1,763 contributions
1.0 of 5 bubbles
Dec 2023 • Friends
So terribly overcrowded this holiday season. I was stuck in a huge uncontrolled crowd after watching the light show. As soon as it ended, everyone pushed up against me and pinned me to the fence. There was only a very small opening in the fence leading to the cross walk, so the crowd was not moving at all. Myself and a few other women in line, ended up getting felt up by 2 older men with their hands and they rubbed their fronts on us trying to "get by".
A man in the crowd yelled at them and they got away from us and moved to a different side.
The whole time, there was a whole fleet of cops watching this crowd unable to move and they did nothing. If the widened the fence a small bit it seriously would have made all the difference.
I'm sure little kids got hurt this year getting pushed up on, as it was absolutely ridiculous. It took us over 15 minutes to walk out of the small area. It was extremely unsafe and uncontrolled!
Written March 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Allison T
836 contributions
5.0 of 5 bubbles
Feb 2024 • Friends
Amazing place to shop. The selection of merchandise is fantastic. Love the brands they carry. It’s a one stop shop for adding to the wardrobe.
Written March 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kathleen B
1 contribution
1.0 of 5 bubbles
Nov 2023 • Solo
WARNING: SAKS DOES NOT STAND BY THEIR RETURN POLICY.
I bought two dresses from Saks but neither was fitting so I attempted to return both. One dress was successfully returned but the other dress was lost in shipping using the FedEx shipping label generated by the Saks return portal. I have spend hours contacting Saks over the last two months and still have not been refunded. I am shocked that a business with a reputation like Saks would treat a customer this way. Buyer beware.
Written January 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Daniel A
San Francisco, CA8 contributions
1.0 of 5 bubbles
Jan 2024 • Solo
Terrible customer service. I have an issues with product I bought and the quality of it . Ser.O.Ya Jeans
Written January 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sightsee63781135286
1 contribution
1.0 of 5 bubbles
Feb 2023 • Friends
I ordered Fendi shoes online! Never received and saks made me to pay for it !! It's a shame! They have the most stupid and unfair policy
Written December 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

dustythoughts
Manchester, CT2,134 contributions
5.0 of 5 bubbles
Dec 2023 • Family
We love coming here for the holiday lights displays, and this year was no exception. It's a glorious display of lights every night for 3-5 minutes, and is not to be missed. The store itself is also lavishly decorated for the holidays and is a wonderland by itself as well. This store is right by Rockefeller Center, so if you're already in the area to admire the tree, then definitely come here as well.
Written December 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melissa N
Chester, NY149 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
Always fun at Saks. So many brands in one place. Holidays are special and all decked out! I love that you can get so many brands of your favorite beauty and other all in one stop shopping.
Written December 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Saks Fifth Avenue - All You Need to Know BEFORE You Go (2024)

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