We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights

Airbrook limo service from JFK was UNRELIABLE and they LIED to us every time we called about where... read more

Reviewed November 4, 2018
via mobile
Just terrible

Do NOT book this service I wish there was a negative number to give this review. Pre booked and... read more

Reviewed September 17, 2018
Sonia F
via mobile
Read all 50 reviews
All photos (11)
Full view
Traveller Overview
  • Excellent10%
  • Very good6%
  • Average2%
  • Poor6%
  • Terrible76%
4 Nov 2018
17 Sep 2018
“Just terrible”
Suggested duration: < 1 hour
Local Weather
Powered by Weather Underground
New York City, NY
+1 800-542-1584
Improve This Listing
Top Selling Tours & Activities in and around New York City
from US$13.44
More Info
from US$14.99
More Info
from US$12.96
More Info
from US$30.99
More Info
Reviews (50)
Filter reviews
45 results
Traveller rating
Traveller type
Time of year
More languages
See what travellers are saying:
Updating list...
1 - 10 of 45 reviews
Reviewed November 4, 2018 via mobile

Airbrook limo service from JFK was UNRELIABLE and they LIED to us every time we called about where the driver was. NO more Airbrook!

Date of experience: October 2018
Thank 63reneek
Reviewed October 8, 2018

Best means to travel in a shared taxi ambiance to the outskirts of New York. Booking is very easy - be it online, or at the counter at the airport. Generally, one can catch the limo within half hour.

Date of experience: November 2017
Thank bhagyanath m
Reviewed September 17, 2018 via mobile

Do NOT book this service I wish there was a negative number to give this review. Pre booked and prepaid service. Australian family travelling with a 9 and 11 yr old. Left stranded at airport for nearly 2 hrs. When finally picked up and deluvered...More

Date of experience: September 2018
Thank Sonia F
Reviewed August 21, 2018 via mobile

Into the Uptown Market shop I spent 91.00$ for 4 sandwiches 3 water and 2 box of biscuits.....terrible service and highest price.

Date of experience: August 2018
Thank Adi3007
Reviewed March 21, 2018

Carey around NYC is a waste of your time and money, although elsewhere they are OK. Carey contracts out your rides to those who are independent operators, so it is hit or miss. You can get the good, the bad, or the really and truly...More

Date of experience: March 2018
Thank Bernie M
Reviewed February 2, 2018

Left me and my wife stranded at JFK airport at 5:30AM. Tried calling their number to no avail. Finally gave up and bused it to Manhattan. Was finally able to get ahold of this crook (GABRIEL) who tells me that oh the driver must have...More

Date of experience: December 2017
Thank geraldjac123
Reviewed January 31, 2018

Our experience with JFK Airport Limo service was terrible. We paid in advance, confirmed our flight arrival time and were told to wait outside the arrivals area by the footpath. After a long-haul flight from Australia we waited well over an hour in the cold...More

Date of experience: April 2017
Thank Michelle G
Reviewed December 6, 2017

Don't use this Service!!! .. I booked a round trip from / to JFK airport, i have prepaid but the first cab driver asked me to pay again on my arrival at the hotel; I was with my family and i decided to pay and...More

Date of experience: October 2017
Thank marcobar2lotta
Reviewed November 8, 2017 via mobile

Once you landed on the JFK, do your electronics and get to the immigration desks and receive the clearance and best wishes for your pleasant stay, its time to look for your baggage claim belt area. Once you collect your checked baggage, follow exit /...More

Date of experience: October 2017
Thank Salman M
Reviewed October 30, 2017

Arrived late and so very tired. Wanted to experience a Yellow Cab Taxi - was highly recommended. First time in US. Late so no yellow cabs readily visible. Approached by a very smart suited and presentable chap. Asked to be shown where to queue for...More

Date of experience: November 2016
Thank PJW01
View more reviews
Questions & Answers
Ask a question
March 5, 2018|
Response from Salman M | Reviewed this property |
To be honest, it’s expensive to hire from airport especially if you have long journey as you stated. Toll charges, surcharges and fixed fare from airport pickup that’s accumulate all as a very heavy load on your pocket. I... More
December 30, 2017|
Response from Salman M | Reviewed this property |
Please ask the relevant authority. Being a passenger, you must always be vigilant even if you are sitting with your daddy or girlfriend or your own wife. Hope this answers your question in very defined manner :)
Philip B
November 25, 2015|
Response from LondonJoF | Reviewed this property |
Hi, after accepting my booking and then not turning up at the time I'd booked for, then telling me - by email, not by telephoning or texting, so it was sheer blind luck I even got the message - that they'd be more than an... More