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Jacksonville Zoo & Gardens

Certificate of Excellence
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Address: 370 Zoo Pkwy, Jacksonville, FL 32218-5770
Phone Number:
+1 904-757-4463
Website
Today
09:00 - 17:00
Closed now
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Hours:
Mon - Fri 09:00 - 17:00
Sat - Sun 09:00 - 18:00
Description:

This 73-acre park is the only zoo in Florida's northeast.

TripAdvisor Reviewer Highlights

Read all 2,259 reviews
Visitor rating
  • 1390
    Excellent
  • 649
    Very good
  • 119
    Average
  • 36
    Poor
  • 24
    Terrible
Mother and son outing

I have a yearly membership to the Jacksonville Zoo so I visit several times a year usually with the grandkids, they love the carousel and train, pet the stingrays last ( bring a... read more

5 of 5 bubblesReviewed yesterday
Pirates1mom
,
Jacksonville, Florida
via mobile
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2,259 Reviews from our TripAdvisor Community

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Showing 2,218: English reviews
Jacksonville, Florida
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed yesterday NEW via mobile

I'm becoming very disappointed about how some of the animal exhibits are beginning to look, such as the Florida Loop and the apes exhibits. In the Florida Loop the exhibit for the beaver and otter is looking very much in need of a serious clean up and refresh. The viewing area has become dingy and less than attractive. The water... More 

Helpful?
Thank yyyy1s
Jacksonville, Florida
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I have a yearly membership to the Jacksonville Zoo so I visit several times a year usually with the grandkids, they love the carousel and train, pet the stingrays last ( bring a change of dry shirt for the ride home)! I always hit the children's park on the way out (take swimsuit in the summer for water park)and set... More 

Helpful?
Thank Pirates1mom
Jacksonville, Florida
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

The Jacksonville Zoo may not have as many or varied exhibits as larger zoos, but its pleasant setting help make it a fun experience. From a high boardwalk, you'll view rhinos grazing and a small lion pride basking in the sun. The walk to see the tigers takes you by a bamboo garden overlooking the St. Johns River. Most animals... More 

Helpful?
Thank c T
Florida
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

I've been to zoos in other cities and this zoo is probably in the top 10, IMO. It's laid out so that everything is easy to find, it's clean, the employees are friendly and helpful. Great place for company picnics and field trips. Ample parking.

Helpful?
Thank koochmar
Jacksonville, Florida
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Always enjoy ourselves and the membership is so worth it. Especially during the summer months. Let the kids play in the splash pad area.

Helpful?
Thank pstars6905
Jacksonville, Florida
2 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

Easy access and plenty if parking. Most animals out in roaming areas similar to their natural environment. The animals are well cared for with zoo personnel about for lectures, animal feeding times and keeping the attendees and animals safe. Lots of walking area and well manicured - plenty to do for all ages from children in strollers to seniors wanting... More 

Helpful?
Thank Jane M
Jacksonville, Florida
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

A must see if you are in Jacksonville around the holidays. I have been wanting to go for years and finally did it in 2016. What a wonderful Job the zoo/volunteers did. You can go to the zoo during the day, it closes at 5 but reopens at 6 for the lights. It sounds like a long day but it... More 

Helpful?
Thank Gloria K
Jacksonville, Florida
Level Contributor
6 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 2 days ago NEW

This is the best Zoo I have ever been to! It is laid out so well and they have so many different animals to see. We took our grandchildren and both just loved it. There is a lot of walking and we were not able to complete it in one day. If you are taking several people (we totaled 6)... More 

Helpful?
Thank dexter112015
Jacksonville, Florida
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 days ago NEW

it is always a great place to visit. plan a full day with the family , great exhibits. affordable meals. and plenty of zoo animals to see.

Helpful?
Thank pontoon2016
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW via mobile

My family loves animals. However I think this zoo is over priced and the animals seem so bored or drugged up. On top of paying an arm and leg it's just not that exciting. HOWEVER the best time to go is when they have the dinosaur exhibit. WARNING small children WILL cry bloody murder.

Helpful?
Thank Juliet B

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jacksonville Zoo & Gardens and other visitors
17 questions
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Hartselle
over a year ago
Wooster, Ohio
West Palm Beach, Florida
over a year ago
Cardiff, United Kingdom
23 days ago

See all questions (17)

Questions? Get answers from Jacksonville Zoo & Gardens staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?