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Wild Bear Falls Waterpark

Certificate of Excellence
Sponsored by:
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Address: 915 Westgate Resorts Rd, Westgate Smoky Mountain Resort & Spa, Gatlinburg, TN 37738-5155
Phone Number:
+1 865-430-4800
Today
11:00 - 19:00
Open now
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Hours:
Mon - Thu 11:00 - 19:00
Fri - Sun 11:00 - 21:00
Description:

A mountain-themed, world-class family indoor water park, Wild Bear Falls at...

A mountain-themed, world-class family indoor water park, Wild Bear Falls at Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, features a state-of-the-art retractable roof, taking Mother Nature out of the equation! Guests can enjoy comfortable conditions year round. Imagine splashing in the heated water when it's freezing outside! At more than 60,000 square feet, Wild Bear Falls is the largest indoor water park resort in the South and the fifth largest in the country. A total of 300,000 gallons of water flow through Wild Bear Falls daily. An idyllic break for both parents and kids, Wild Bear Falls offers an atmosphere that sets aside bonding time and a safe, supervised yet independent kid-friendly atmosphere that allows parents a chance to relax with children visible nearby. Lodging and accommodations are available at both Westgate Smoky Mountain Resort and River Terrace Resort. Attractions at Wild Bear Falls include a lazy river, a variety of different slides, an amazing treehouse play feature that dumps gallons of water periodically and more. Plus, a snack bar.

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TripAdvisor Reviewer Highlights

Read all 326 reviews
Visitor rating
  • 144
    Excellent
  • 93
    Very good
  • 59
    Average
  • 16
    Poor
  • 11
    Terrible
Great for young kids

The park was fun for my 5 year old, but I wouldn't take any kids much older than 12 pools are small, lazy river was only 2.5 feet deep. There are two large water slides but my... read more

4 of 5 bubblesReviewed 19 July 2016
Brad M
via mobile
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326 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Union, Ohio, United States
Level Contributor
33 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 26 July 2016 via mobile

This is a nice place, that could be much nicer. Many of the water features were broken or not functioning. One of the hot tub areas was not operational...etc. Hopefully just an "off day" for the maintenance crew, but pretty disappointing

Helpful?
Thank Mike J
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this review

Thank you for your review. It pleases us to know that you visited our facility and that you enjoyed our wonderful features and rides. We certainly appreciate our guests’ comments as it helps us to improve for our future guests. We hope to see you back again soon. Luna More 

Level Contributor
21 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 23 July 2016

I'm shocked to learn this place earned a TripAdvisor Certificate of Excellence. It's really pretty pitiful, and overpriced for what it is. The lazy river had basically no current what so ever... you have to kick and paddle to move along...I don't mind that, but that's not how a lazy river is supposed to work so I can only assume... More 

Helpful?
1 Thank Sarah H
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this review

We regret to hear that you may have experienced issues during your visit to our water park. By sharing your likes and dislikes we are able to know when and where improvements can and need to be made in order to provide the best vacation experience possible for our guests. We certainly look forward to see you again. Luna More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 July 2016 via mobile

The park was fun for my 5 year old, but I wouldn't take any kids much older than 12 pools are small, lazy river was only 2.5 feet deep. There are two large water slides but my daughter was to small to ride them. Mostly designed for younger kids, and is great to keep them out of the sun unlike... More 

Helpful?
2 Thank Brad M
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this review

Thank you for your review. We are thrilled to know that your children enjoyed their visit to our water park. We certainly appreciate our guests’ comments as it helps us to improve for our future guests. We hope to see you back again soon. Luna More 

Columbus, Georgia
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 18 July 2016

This was great for kids and adults. 2 water slides, lazy river and kids section. It's indoor and worth the price.

Helpful?
1 Thank Jay S
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this review

Thank you for your review. We are thrilled to hear that you and your children visited our facility and that you enjoyed the fun rides that we have to offer. We certainly hope to see you back again soon. Luna More 

damascus
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 July 2016

loved it not too expensive and entertaining for children of all ages want to go back again grandchildren loved it

Helpful?
Thank 735sherryh
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this review

Thank you for your review. We are thrilled to hear that you and your children visited our facility and that you enjoyed the fun rides that we have to offer. We certainly hope to see you back again soon. Luna More 

Level Contributor
12 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 July 2016 via mobile

We visited the water park with our two daughters ages 6 and 13. They both had a good time but there was definitely more to do for the little one. There was only two big slides, but they both liked it and it was perfect for us since we were staying at the Westgate Smokey Mountain resort.

Helpful?
Thank Jenny E
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this review

Thank you for your review. We are thrilled to know that your children enjoyed their visit to our water park. We certainly appreciate our guests’ comments as it helps us to improve for our future guests. We hope to see you back again soon. Luna More 

Clanton, Alabama
Level Contributor
34 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 July 2016 via mobile

It was ok for the kids. They had a good time. For the price good experience. Not to busy either. Well worth the money and time. Will probably try this out again in the fall.

Helpful?
Thank Tony T
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this review

Thank you for your review. We are thrilled to hear that you and your children visited our facility and that you enjoyed the fun rides that we have to offer. We certainly hope to see you back again soon. Luna More 

Level Contributor
6 reviews
5 attraction reviews
5 of 5 bubbles Reviewed 11 July 2016

We stayed at west gate so we had free passes, but if you're just a visitor it is pricey. We (18-20 yr olds) had fun on the water slides and just in general. Would definitely recommend for families with kids.

Helpful?
Thank Lauren D
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this review

Thank you for posting a review of our waterpark. We are delighted o know that you and your family had a wonderful time. We hope to surpass your expectations again during your next visit! Ray More 

Summerville, South Carolina
1 review
5 of 5 bubbles Reviewed 8 July 2016 via mobile

We had a great time!! Perfect for a family with small children! Great price too! Glad we decided to go...we will be back!!

Helpful?
Thank Rachel W
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this review

Thank you for sharing your review with us. We are thrilled to know that you and your family had a fantastic visit to our water park and that you would consider visiting us again. We certainly hope to see you back again soon. Luna More 

Rockmart, Georgia
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 7 July 2016

If you have children, take them here and bring a book. There is water fun for kids of all ages. It doesn't take long for the children to take over though. There's a lazy river to float around that fills up with hyper children and makes it not relaxing at all. There's a hot tub that fills up with children... More 

Helpful?
Thank garofrogg
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this review

Thank you for sharing your review with us. We are pleased to know that you and you children decided to visit our facility and that you all found joy in playing in the water. We certainly hope that you find time to visit us again soon. Luna More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?