Jacob was the perfect host and was extremely knowledgeable with wines. He answered all of our questions and helped us find perfect choices in wines. Highly recommend Sugarlands Cellars Winery and Jacob!!!
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We did the Rocky Top Wine Trail and this was one of our stops. The wine was amazing and it was hard to choose just one to buy. The gentleman that was giving the samples was very helpful. We ended up buying Martha Jane Rose...More
Jacob helped us find the perfect wine to bring back home. He was very knowledgeable and professional and really knew his stuff! A fun afternoon stop and interesting variety of wine.
Jeff was awesome and very knowledgeable! It was a great experience! We really enjoyed ourselves! Wine is amazing and we will be buying more in the future!
Hi Josh, Thank you so much for the great review! Jeff is great at catering to his customers. I am so glad to hear you had a great time. Please visit us again soon!
We had a great time tasting the wine and Briley was fantastic! This was a much needed break from the typical moonshine tastings. We will definitely be back.
Hello! I think you may have us confused with Tennessee Homemade Wines. They are right next door to our satellite location. Please visit us next time you are in town!
Part of the Rocky Top Wine Trail. Wines were ok, but even the “Sweet” Wines had a “Tart” Bite to them. Do the Eine Trail, but visit the others that are not on the trail as well.
Adam, Thanks so much for your review! Come by and see us again the next time you are in town.
Customer service was just okay. The lady seemed very busy with other things. She gave a brief description and sloshed it in my glass. Got home and opened the bottle and ummmmmm no cork?!? I’m shocked! This is screw top bottle wine. Don’t get me...More
I'm very sorry to hear that you did not have excellent customer service while visiting our winery, and I sincerely apologize. To address your concern about our bottles, screw caps are a much safer option in regards to wine quality than a traditional cork. It...More
Located at the end of Gatlinburg proper, I can’t say I was overly impressed. The tastings were free, but the wine was nothing special. Too many gift shop items for sale got in the way of the experience... and to be honest, the staff didn’t...More
I'm sorry to hear that your visit at our winery was unsatisfactory. We strive to provide an excellent wine tasting experience by giving tailored customer service and having a wide range of wines to choose from. Thank you for your candid feedback. We hope that...More
Jessica was amazing! Very helpful and so sweet and made the tasting experience fun! And we came back the next day to try the wines we didn’t try the first time! Bought 6 bottles because we just couldn’t choose!
Thank you for taking the time to write such a great review. We hope that you visit us again soon!