We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sugarland Cellars Winery

Certificate of Excellence
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 1133 Parkway, Gatlinburg, TN 37738-3107
Phone Number:
+1 865-325-1110

TripAdvisor Reviewer Highlights

Read all 1,013 reviews
Visitor rating
  • 770
    Excellent
  • 148
    Very good
  • 57
    Average
  • 17
    Poor
  • 21
    Terrible
Excellent wine and tasting!

Very nice tasting room right on main street. Excellent wines and we got to keep our glasses - a great souvenir from our trip!

5 of 5 bubblesReviewed 1 week ago
Penny E
,
Roseau
Add Photo Write a Review

1,013 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 1,013: English reviews
Kernersville, North Carolina
Level Contributor
26 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed yesterday NEW via mobile

The day we went was let's all be angry day. The girls behind the counter were not happy and we're just pouring samples and going through the motions. One of the girls bolstered in at some other couple conversation. at this point we put in our order and left. The wines are too tart for my taste, but my partner... More 

Helpful?
Thank C0dakane
Roseau
Level Contributor
154 reviews
79 attraction reviews
common_n_attraction_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Very nice tasting room right on main street. Excellent wines and we got to keep our glasses - a great souvenir from our trip!

Helpful?
Thank Penny E
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Absolutely the best service Brittany was awesome very helpful. Had a great time friendly and talkative. Gatlinburg is still alive!!!

Helpful?
Thank Kldugas
RockyTopWineTrail, Public Relations Manager at Sugarland Cellars Winery, responded to this review

I am glad to hear you had a great time with Brittany! Brittany loves repeat customers! Make sure you come back real soon! Thank you for the review! More 

Marion, Ohio
Level Contributor
99 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

My buddy likes wine so I tagged along for the heck of it. We did the wine tasting and took the tour of the winery. It was interesting seeing and learning how wine was made. The staff is very friendly and the winery is very clean. Great time thanks

Helpful?
Thank Williamhorn20
RockyTopWineTrail, Public Relations Manager at Sugarland Cellars Winery, responded to this review

Hi William! Thank you so much for the amazing review! Glad to hear you enjoyed the wine and tour at our facility! Make sure to visit us again real soon! More 

Level Contributor
43 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Love sugarlands but must stick to the original not the satellite. Misty rose always makes us feel right at home. Love the Wiley Oakley and mountain laurel.

Helpful?
Thank Jodie F
A TripAdvisor Member
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Sugarlands wine is my favorite. We have always went to the original sugarlands but yesterday we stopped by the satellite one in town. Let me say I was not impressed. Very rude and not hospitable. We did pay the $5 to taste and yes we did buy two bottles of wine. However, before we left to come home we did... More 

Helpful?
Thank A TripAdvisor Member
RockyTopWineTrail, Public Relations Manager at Sugarland Cellars Winery, responded to this review

I'm very pleased to hear that you love Misti, and the Mountain Laurel! I'm sorry that you had a bad experience at our satellite store. Please make sure to give them another shot next time you are in town so we can make it up to you! Thank you for the review! More 

Falls of Rough, Kentucky
Level Contributor
4 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 3 weeks ago

We had an opportunity to visit Sugarland Cellars in Gatlinburg in the spring and met a sweet young lady named Misty Rose there who was very informative and friendly. When we made it back there in December, there was Misty Rose and again she took the time to chat with us and made us feel at home even though she... More 

Helpful?
Thank someday01
RockyTopWineTrail, Public Relations Manager at Sugarland Cellars Winery, responded to this review

I am so glad to hear you had a fantastic time with Misti. She has a knack for making customers feel right at home. Make sure you plan your visit back real soon! Thank you so much for the amazing review! More 

1 review
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We went with eight people in our family (all over 21) to Sugarland for the wine tour and it was amazing. Rachel was so funny and made us have a great time. They were our first and best stop of the tour. We will be back soon!!

Helpful?
Thank Cameron M
RockyTopWineTrail, Public Relations Manager at Sugarland Cellars Winery, responded to this review

Hi Cameron, Thank you so much for the amazing review! I'm so glad to hear you had a fantastic time with Rachel and our wines! Make sure you come visit us again soon! More 

Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago via mobile

Stopped in December 17, Brittany was so nice, very knowledgeable on their products! Really love stopping in here every time we are in town! Enjoy your wines!

Helpful?
Thank Debbie F
RockyTopWineTrail, Public Relations Manager at Sugarland Cellars Winery, responded to this review

Hi Debbie, I'm glad to hear you had a great time tasting with Brittany! Make sure you keep us on your to-do list when you visit Gatlinburg! Thank you for the wonderful review! More 

1 review
5 of 5 bubbles Reviewed 5 weeks ago via mobile

Everyone that works here is so nice and friendly! I highly recommend going here and sampling some wine while in Gatlinburg. I went two times while I was in town. If you go here, try and get Misti as your bartender. She makes sure you find the perfect wine!

Helpful?
Thank Kaitlyn C
RockyTopWineTrail, Public Relations Manager at Sugarland Cellars Winery, responded to this review

Thank you so much for the amazing review Kaitlyn! We strive to provide excellent customer service, and Misti does a fantastic job at that! We look forward to seeing you real soon! More 

Travellers who viewed Sugarland Cellars Winery also viewed

 

Been to Sugarland Cellars Winery? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Sugarland Cellars Winery and other visitors
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Sugarland Cellars Winery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?