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Closed Now: 9:00 a.m. - 6:00 p.m.
Open today: 9:00 a.m. - 6:00 p.m.
Review Highlights
Cool place!!! We were so impressed!!!

We took the tour, it's pretty amazing! We bought 19 pieces of china that match a very old and very... read more

Reviewed 3 weeks ago
Carol R
Jean, Nevada
Amazing place

Take the tour - it is worth it! Incredible business very well organized and gigantic! Such a... read more

Reviewed July 13, 2018
Peter B
Southport, North Carolina, United States
via mobile
Read all 132 reviews
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Traveller Overview
  • Excellent70%
  • Very good21%
  • Average3%
  • Poor0%
  • Terrible6%
Travellers talk about
“free tour”(9 reviews)
“fun stop”(2 reviews)
Closed Now
Hours Today: 9:00 a.m. - 6:00 p.m.
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1089 Knox Rd, Greensboro, NC 27301-9228
+1 800-737-5223
Reviews (132)
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All reviewsfree tourchristmas ornamentsfun stopfor saleminute tourtour takessilverwarecrystalchinashowroompatterncollectiblesdinnerwarecompanymillionsspoontours
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1 - 10 of 131 reviews
Reviewed 4 days ago

Received some "Denby" cereal/soup bowls from my mother that she ordered from Replacements Ltd. to add to our set. About $60 a bowl. They were clearly fakes, which I notified Replacements of, but they seem more concerned with strictly adhering to their return policy than...More

Thank NDAnderson
Reviewed 3 weeks ago

We took the tour, it's pretty amazing! We bought 19 pieces of china that match a very old and very sentimental set that has been passed down from several generations!! It is next to impossible to find pieces to it, but this place has just...More

Thank Carol R
Reviewed July 13, 2018 via mobile

Take the tour - it is worth it! Incredible business very well organized and gigantic! Such a wonderful source of so much stuff from China to recreation works and repair. Super . Museum.

1  Thank Peter B
Reviewed April 28, 2018

staff is great and helpful--a wonderful place to wander through so many things to see-I would tell people just to stop and visit the showroom

1  Thank Bonnie M
Reviewed March 29, 2018

My wife and I toured here while we were selling some china and silverware. We had time after dropping off our crates. (You need an appointment to sell.) At the time we were there, we were the only people on the tour. The tour takes...More

1  Thank Lamp56
Reviewed March 17, 2018

If I could leave zero I would. STAY AWAY - Horrible experience, fake branded dishes, rude customer service and it's taking forever to get a refund. The dishes Replacements is 'selling' are not even close to the original William-Sonoma everyday way I have had for...More

4  Thank Happy B
Reviewed March 5, 2018

I was just there for the second time, this time to sell some Stangl dishes that my family has been using for years but my husband really doesn't care for. The first time I'd gone was before Christmas, of course to check out their Christmas...More

1  Thank RobinL270
Reviewed February 8, 2018

I ordered some replacement salad plates for a set of Stoneware we have. The plates came in 5 days. They were wrapped in heavy bubble wrap and cardboard and in a heavy cardboard box. The plates were in new condition and just as described. They...More

1  Thank DonCantonMi
Reviewed October 14, 2017

Replacements Ltd in in the business of buying and selling china and crystal. I sent in a perfect, unused set of China that was passed down to me. Was looking for the best price and Replacements offered the best price possible, pending inspection. And that's...More

38  Thank Christopher K
Reviewed October 7, 2017

I can see how they acquires such an immense selection of china. I spent $40 to carefully pack and ship the pattern they sent the price list for. After receiving my boxes the decided that they were only interested in giving me $3.00 for the...More

14  Thank okasan2017
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Questions & Answers
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Mary Ann H
January 31, 2017|
AnswerShow all 3 answers
Response from susan s | Reviewed this property |
try looking it up on their website! or give them a call..they work really hard to help people find what they want.
Mae H
March 22, 2016|
AnswerShow all 7 answers
Response from Tammy F | Reviewed this property |
Yes. They do.