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The Spa at Grandover Resort

1000 Club Rd, Greensboro, NC 27407-8286
+1 800-472-6301
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Review Highlights
Hotel is Tired

The hotel is shabby, worn and tired. Needs a major update. The rooms are large but totally lacking... read more

Reviewed 4 weeks ago
Patti F
,
Colorado Springs, Colorado
Beautiful spot... confusing staff

I've had treatments there twice now. Both times, it seemed I was the only person in the... read more

Reviewed 17 April 2017
Tracy C
Read all 36 reviews
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Overview
  • Excellent27%
  • Very good27%
  • Average19%
  • Poor8%
  • Terrible16%
17 Apr 2017
“Beautiful spot... confusing staff”
25 Feb 2017
“Spa getaway”
LOCATION
1000 Club Rd, Greensboro, NC 27407-8286
CONTACT
Website
+1 800-472-6301
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Reviews (36)
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1 - 10 of 36 reviews

Reviewed 4 weeks ago

The hotel is shabby, worn and tired. Needs a major update. The rooms are large but totally lacking in appeal. The comforter cover was a vile shade of green likely designed to not show stains. Who knows when it was last cleaned. Two of the...More

Thank Patti F
Reviewed 17 April 2017

I've had treatments there twice now. Both times, it seemed I was the only person in the gigantically huge hotel, and yet getting an appointment was always a hassle. This year, my appointment was SO confused the nail technician could not complete the service and...More

Thank Tracy C
A TripAdvisor Member
31
Reviewed 25 February 2017 via mobile

My friends and I spent the afternoon at the spa for a girls weekend getaway. The spa staff was friendly and good at what they did. The services I received were fine. I was, however, a bit disappointed in the facilities. The locker room is...More

1  Thank A TripAdvisor Member
Reviewed 19 December 2016

The staff was wonderful from the front desk to the restaurant servers to the doormen. I was traveling with my 11 year old daughter and they went out of their way to make us feel welcome. Nice rooms, comfy beds, great room service.

Thank Shelley M
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Shelley, we are pleased to hear that you felt welcomed from the moment you approached our doors. It was our pleasure to accommodate you and your daughter and we hope to have you again soon!

Reviewed 15 November 2016

we had a wonderful anniversary weekend. The hotel package was a great value and we thoroughly enjoyed our room, meals, golf and the spa. The staff was always pleasant. The one hiccup was we received an anniversary gift of chocolate covered strawberries (they were delicious)...More

Review collected in partnership with this attraction
Thank MichaelDebbieG
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Thank you for choosing to celebrate your anniversary with us at Grandover. We pride ourselves on our many amenities such as the Spa and golf and are delighted you were able to enjoy these during your special time with us. We are glad to hear...More

Reviewed 14 November 2016

Volcanic massage is the most relaxing, just feel your stress melt away, very professional, clean, a totally pampered experience, staff very friendly. Will be returning for anothef weekend,

Review collected in partnership with this attraction
Thank Bettylineberry
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Thank you for your kind words about your time with us at the Spa. The volcanic massage is an excellent choice and we are so happy to hear your stress melted away. Looking forward to having you back for your next escape!

Reviewed 16 October 2016

The pool and jacuzzi were closed and this was one area we checked on before booking that was the first disappointing factor. Customer service from the front desk was not welcoming and the staff seemed unaware of the spa services and how to approach clients....More

Thank relax0303
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Thank you for sharing your thoughts with us on your recent experience at the Spa at Grandover. We would like to apologize that your time at the Spa did not meet your expectations or those that we strive for. Our goal is for all of...More

Reviewed 9 October 2016

This was my first body massage but not my last. I really enjoyed myself, it was very relaxating. My massage therapist was great. ☺

Thank Gap502016
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

We are so happy that you chose to celebrate your 50th Birthday in style with us at Grandover. We are glad to hear that you enjoyed your massage and look forward to your return!

Reviewed 6 October 2016

We booked appointments here because it's supposed to be the best spa facilities in Greensboro. Sauna, pool, hot tub, etc. ... The facilities were simply ok. They appeared dated, neglected, and minimal. If they were updated, this would be impressive for a regular spa (at...More

Thank Hunter C
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Hunter, we are sorry to hear that our Spa facilities did not meet your expectations. We pride ourselves on having a variety of options and excellent staff. It sounds like your time with us did not meet our standards that we strive to provide for...More

Reviewed 23 September 2016

Massage was ok. Amenities are lacking for a place that markets itself as an upscale resort. They have basics but very small, waiting room is tight and puts you on top of other guests, locker rooms not well stocked and just looks old and not...More

Review collected in partnership with this attraction
1  Thank Blair B
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Blair, thank you for taking the time to share your thoughts of the Spa at Grandover with us. We hope you had a relaxing massage and were well attended to during your time with us. We will be undergoing renovations to our property beginning this...More

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