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Basin St. Station

501 Basin St, New Orleans, LA 70112-3552
+1 504-293-2600
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New Orleans French Quarter and Cemetery Walking Tour
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New Orleans' premier Visitor Information & Cultural Center located in the old Southern Railway Building at the entrance to the historic French Quarter. Exhibits from all major museums, New Orleans introductory film, Side Track Coffee Bar, Streetcar Store gift shop and numerous colorful artifacts are offered. The 4th floor Gold Room and outdoor terrace are perfect venues for private functions with sweeping views of French Quarter and central business district.
  • Excellent61%
  • Very good31%
  • Average8%
  • Poor0%
  • Terrible0%
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Hours Today: 9:00 AM - 5:00 PM
501 Basin St, New Orleans, LA 70112-3552
+1 504-293-2600
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Reviews (70)
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1 - 10 of 67 reviews

Reviewed 2 weeks ago

Very knowledgeable and helpful staff. Also a great place to buy your souvenirs and find some nice historical books. And don't forget to grab an inexpensive umbrella or rainwear for those unpredictable NOLA showers. Very clean😊

Thank Debbie812
Reviewed 2 weeks ago via mobile

We came here to see the Marie Laveau grave at the St Louis Cemetery # 1. And we were not sure where to go. When we found out that we had to go into The Basin Street Station Tourist Information Center. We all went in...More

Thank johnpa75
Reviewed 2 weeks ago via mobile

My family and I were in New Orleans and wanted to do some tours, but we were completely lost on how to go about it. Madison here at the Tourist Information Center helped us out a lot. She was wonderfully sweet and very helpful and...More

Thank Nessa8104
Reviewed 29 July 2017

During one of our tours this was a 15-min rest stop, and at first we weren't going to go inside but so glad we did, the old-time feel and glared throughout the restored train station was remarkable, I would highly recommend everyone to stop in...More

Thank tonyacatscan
Reviewed 7 June 2017

Popped in with an out of town guest. Enjoyed the maps and artwork. Would stay longer next time. I did not check out the rest rooms.

Thank harmsenom
Reviewed 29 May 2017

First the parking across the street is five dollars for the day with pick up before 6 PM. Walk down Louis Street and you are on Decatur Street. At Basin Street Station the staff is there to give info to help you enjoy the French...More

Thank 112EstherW
Reviewed 23 May 2017

This was one of the best facilities that is designed to showcase one of it's many historic sites. Super clean restrooms, friendly and helpful travel guides and a exceptional display of the past. The station is a tribute to the foresight of the city fathers.

Thank Ed W
Reviewed 12 April 2017

A nice visitors center, and a stop on the bus tour. It had clean bathrooms and a gift shop and it was a nice information spot as well.

Thank Bernardo F
Reviewed 12 April 2017

My wife and I were heading toward the French Quarter and decided to pull in here for a rest stop. We had visited this facility once before, when we were taking a movie tour of New Orleans. As a result, we knew what to expect....More

1  Thank psychprofessor
Reviewed 29 March 2017 via mobile

We stopped here as it's part of the hop on and off city bus tour. First thing, they have very clean restrooms. The building is filled with train history and has some nice small exhibits to peruse through while you wait for your bus to...More

Thank Caroline L
That sound? That flavor? That certain je ne sais quoi
that lets you known you’re in “Nawlins” and nowhere
else? It’s all good and in broad abundance on the
streets of Tremé, where so much of what’s considered
to be the very best of New Orleans culture and
tradition is, put simply, just how people go about
their daily lives in this historic part of town. As
one of America’s oldest African-American neighborhoods
Sponsored by:
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Questions & Answers
Joan T
30 October 2016|
Response from Kyla B | Property representative |
Hi Joan, thank you for your interest in Basin St. Station! We do not allow overnight parking at our visitor center, but there is an adjacent public parking lot which can accommodate several days of parking. We hope this... More
sally f
16 July 2016|
AnswerShow all 6 answers
Response from Kyla B | Property representative |
Thank you for your interest in Basin St. Station . Parking costs are between $5 – $10 depending on the day of the week (subject to change during special event dates). Grayline is a half mile from Basin St. Station and is... More
21 February 2015|
Response from Doug P | Property representative |
If the wedding is 5pm or after, you can park complimentary in our Main Parking Lot. If the wedding is during the day, a security guard can give you a parking pass to park in the parking lot across the street.