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Jewel Cave National Monument

11149 US Highway 16, Building B12, Custer, SD 57730-8167
+1 605-673-8300
Website
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Review Highlights
Impressive Cave System!

Jewel Cave National Monument is an impressive cave sytem. It is the third longest cave system in... read more

Reviewed yesterday
MKTBE
,
Topeka, Kansas
via mobile
Absolutely Beautiful

We had a 10 AM scenic tour scheduled. It was snowing pretty good this morning so we didn’t make it... read more

Reviewed 2 weeks ago
brooke16640
,
Bonsall
via mobile
Read all 1,142 reviews
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Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource. As part of the National Park Service, the Monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Caving Tour (3 to 4 hours). NOTE: Reservations are available up to 90 days in advance and can be made online or through the Call Center of Black Hills Central Reservations. Tickets can also be purchased at the Monument on a first come first served basis. Please be advised that during the late spring, summer, and fall seasons, tour times often sell out by late morning.
  • Excellent61%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“scenic tour” (261 reviews)
“bacon” (26 reviews)
“longer tour” (26 reviews)
Open Now
Hours
Hours Today: 8:30 a.m. - 4:30 p.m.
Suggested Duration: More than 3 hours
LOCATION
11149 US Highway 16, Building B12, Custer, SD 57730-8167
CONTACT
Website
+1 605-673-8300

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Write a ReviewReviews (1,142)
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"scenic tour"
in 261 reviews
"bacon"
in 26 reviews
"longer tour"
in 26 reviews
"ranger guide"
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"bring a jacket"
in 31 reviews
"minute tour"
in 35 reviews
"great tour"
in 43 reviews
"interesting formations"
in 21 reviews
"buy tickets"
in 20 reviews
"long tour"
in 14 reviews
"down stairs"
in 13 reviews
"tour tickets"
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"ticket booth"
in 19 reviews
"visitor center"
in 68 reviews
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in 37 reviews
"make reservations"
in 16 reviews
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1 - 10 of 1,131 reviews

Reviewed yesterday via mobile

Jewel Cave National Monument is an impressive cave sytem. It is the third longest cave system in the world, with approximately 200 miles of mapped and surveyed areas. We took the popular Scenic Tour which is approximately 1 1/2 hours long. The guide was knowledgeable,...More

Thank MKTBE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We had a 10 AM scenic tour scheduled. It was snowing pretty good this morning so we didn’t make it on time. We still headed up there and got on the next tour. I am so glad we went. My 10-year-old son and I had...More

2  Thank brooke16640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018

It gets very busy in the summer and if you want to explore the caves make sure you get there early. If you go to late in the day you will miss out on tours. You must stop here and do the tour. Its amazing!More

1  Thank Jonathan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 2 weeks ago

Hi Jonathon ... thank you for the wonderful review! And, we appreciate the solid guidance related to the summer scheduling situation. Many visitors are not aware of the lines in the morning, nor the limited tour times. Your review will hopefully help even more visitors...More

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Reviewed 4 February 2018

Traveling through these areas of South Dakota, there are many natural caves/caverns to explore. The tour guide takes you down the steps and to the cave. Make sure you where a jacket, it is very cool down there. There are so many natural amenities down...More

1  Thank DannyWasserman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 2 weeks ago

Thanks for the great review Danny ... much appreciated! We hope you keep exploring America's treasured resources. If you ever come back to the beautiful Black Hills, please stop by to see our new updates in 2018!

Report response as inappropriate
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Reviewed 26 January 2018

Sign up for a tour and enjoy. If you have a child, they can get a Jr Ranger badge by filling out booklet (activities by age). Sadly we didn't have time to hike above ground, but enjoyed our cave tour. The Ranger was great.More

1  Thank inca_me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 2 weeks ago

Thank you for the kind remarks about our park rangers! Our staff takes great pride in helping visitors learn even more about the Monument, and the Junior Ranger Program is an excellent way to engage youth with the National Park Service. Keep exploring America's treasured...More

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Reviewed 21 January 2018

My first time ever in a large cave. It was awesome. The tour guide was very informative. There were many different formations to be seen and enough time for questions. It was quite cool in there so at minimum wear a sweater.

1  Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 2 weeks ago

Thanks for the great review Susan! We always appreciate reading about good tours and especially when it comes from someone who is new to the cave environment. We hope you continue to explore America's treasured resources! Find Your Park!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2018

Good guides, very fun and informative. I recommend a sweatshirt or jacket, I am usually not cold on cave tours but I was this time! Walk was at a good pace, maybe a little to fast for those with kids.More

1  Thank jw4778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 2 weeks ago

Thank you for the wonderful review ... our staff enjoys reading about visitor experiences, and we take great pride in learning from TripAdvisor on what worked, and what might need more attention. We will certainly pass along your feedback to our incoming seasonal staff for...More

Report response as inappropriate
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Reviewed 14 November 2017 via mobile

This place IS a Jewel. Lots to see. We travel to a lot of National Parks and points of interest. This was on of the better ones.

Thank Al H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2017 via mobile

Off peak travel is the best! We had a tour by the Ranger and just the two of us. Talk about personalized tour! More than 730 steps up and down so bring comfortable stable walking shoes. You will get a work out and at the...More

Thank MichelleVacationer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

Took the tour with our family. There are a lot of steps but doable by most people. Great informative tour and picture opportunities.

Thank roadie50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Kari M
26 March 2018|
AnswerShow all 2 answers
Response from NPSParkRanger | Property representative |
Yes ... Jewel Cave National Monument is open year-round; however, there are limited tours and times during the winter months. As for May 2018, the Monument will be hosting guided cave tours each day of the week. On the day... More
0
Votes
Sara A
28 August 2017|
AnswerShow all 5 answers
Response from NPSParkRanger | Property representative |
He will be fine. The area of the cave where the Scenic tour takes place is very big. He will just have to watch his head in a few places!
0
Votes
Kay N
2 August 2017|
AnswerShow all 4 answers
Response from NPSParkRanger | Property representative |
There are no areas with sufficient shade to leave pets unattended in a vehicle during the summer months and we highly discourage this practice.
0
Votes