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Jewel Cave National Monument

11149 US Hwy 16, Building B12, Custer, SD 57730
+1 605-673-8300
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Review Highlights
Cool Cave

The third largest cave is quite impressive and the history of the cave is quite interesting. The... read more

Reviewed 2 days ago
DL P
,
River Edge, New Jersey
via mobile
Great stop on our Black Hills adventure

If you must chose between Wind Cave and Jewel Cave-- don't even hesitate to pick Jewel Cave. Great... read more

Reviewed 3 days ago
Poland79
,
Front Royal, Virginia
Read all 1,047 reviews
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Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource. As part of the National Park Service, the Monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Caving Tour (3 to 4 hours). During the late winter and early spring seasons, limited tour options are available. It is recommended that visitors check online for specific tour times or call the visitor center directly for park ranger assistance. NOTE: At present, advanced reservations for cave tour tickets are not available in 2017. It is hoped that this service will be available by Memorial Day Weekend; however, until further notice, all cave tour tickets are being sold on a first come first serve basis.
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“scenic tour” (237 reviews)
“wind cave” (124 reviews)
“great cave” (44 reviews)
Open Now
All hours
Hours Today: 08:30 - 16:30
LOCATION
11149 US Hwy 16, Building B12, Custer, SD 57730
CONTACT
Website
+1 605-673-8300

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Reviews (1,047)
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1 - 10 of 1,039 reviews

Reviewed 2 days ago via mobile

The third largest cave is quite impressive and the history of the cave is quite interesting. The rangers are quite knowledge and informative. There was not as many stalagmites as my husband would have liked but still cool. Please get to the cave early because...More

Thank DL P
Reviewed 3 days ago

If you must chose between Wind Cave and Jewel Cave-- don't even hesitate to pick Jewel Cave. Great features, great infrastructure/stairs/steps, and enthusiastic guides.More

Thank Poland79
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 2 days ago

Thank you for the great review! Wind is a very different cave than Jewel, but fascinating in it's own way. With 90% of the world's box work formations inside, Wind is definitely worth visiting if time allows. The surface features of Wind Cave National Park...More

Reviewed 4 days ago via mobile

The caves are fascinating and beautiful if you're a cave lover, but it's the passion of the guides that I feel often makes or breaks a cave tour and our guide was wonderful: full of facts, witty comments, and an obvious effort to engage the...More

Thank Maureen R
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 3 days ago

We are proud of all our tour guides and rangers here at Jewel Cave. Each has their own style and is a wealth of knowledge about the cave. You will get a different tour with each, which makes visiting more than once worth your while....More

Reviewed 4 days ago

I understood there to be lines and and a lot of waiting from numerous reviews I had read, I woke ... grabbed a coffee... there and back with 6 tickets for later that afternoon and still had breakfast with the Fam. No issues that way....More

Thank MightyMinion22
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 3 days ago

Thank you for the wonderful review. We are glad you had a good time and were free with the advice about the Scenic tour route. Future visitors; please consult with a Park Ranger prior to purchasing tickets if you have questions about the different tours...More

Reviewed 4 days ago

Normally, when I do one of these reviews, I scan other reviews, particularly the bad ones. Most, if not all of the negative comments are something like "i drove an hour and they were sold out". Yeah, if you go to the web site, it...More

Thank Dave S
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 3 days ago

Good news! We are now offering reservations for "on the hour" Scenic tours, 48 hours in advance. Same day or next day tours will still be on a first come first served basis. Contact www.blackhillsvacations.com for more info. Thanks for the review!

Reviewed 4 days ago

The tour is ABSOLUTELY worth the trip. Much more decorative than Wind Cave and a longer tour. However, you cannot reserve tickets online and the line to obtain tickets can start as early as 7:00 even though the window won't open until 8. We arrived...More

Thank Connie C
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 3 days ago

Good news! We are now offering reservations for "on the hour" Scenic tours, 48 hours in advance. Same day or next day tours will still be on a first come first served basis. Contact www.blackhillsvacations.com for more info. Thanks for the review!

Reviewed 4 days ago

We visited Jewel Cave with our kids (9 and 16 years old) during our vacation to the Black Hills. Make sure to get there early to get a reservation- when we arrived at 8:30, they were already sold out for the morning tours so we...More

Thank Rachel S
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 3 days ago

We are thrilled that you had a great time here at our Monument! Hopefully future visitors will find your advice helpful. Thanks for taking the time to comment. Enjoy our great natural places!

Reviewed 6 days ago via mobile

Last summer we went on 3 tours at mammoth cave national park so we had some expectations.....we were not disappointed. Great tour guide and facilities. Well lit and easy to travel even with kids (700+ steps). There were other groups with even smaller kids that...More

Thank Matthew D
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 4 days ago

Great advice! We are very happy that our tour held up to your expectations. We are proud of our programs and all of our Park Guides and Rangers! Please do not forget that reservations are now available for on the hour Scenic tours, 48 hours...More

A TripAdvisor Member
51
Reviewed 1 week ago via mobile

We did the scenic tour and it was awesome! Our guide was great and we learnt a lot about caves that we had no idea about! Be sure to go early as the tours book up very quickly but it is worth the wait for...More

Thank A TripAdvisor Member
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 4 days ago

Thank you for the nice review. We are glad you had a great time on the Scenic tour. Please tell your friends and relatives to visit! Get out and enjoy our National Parks and Monuments!

Reviewed 1 week ago via mobile

This is a worthwhile visit, but tours fill up quickly. We arrived before 9am but by the time we got to the front of the line to purchase tickets several tours were already full. I had researched in advance and had not found a way...More

1  Thank musique9
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 4 days ago

Good news! Reservations are now available for on the hour Scenic tour 48 hours in advance. Contact www.blackhillsvacations.com for more information. Thanks for taking the time to comment.

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Questions & Answers
Claudia R
12 July 2017|
AnswerShow all 3 answers
Response from Norene C | Reviewed this property |
There are a lot but they are broken up by platforms. Excellent hand rails. Where good sneakers. Maybe 20 stairs max in one flight. There are a lot of stops as the interpretive ranger speaks. Hope this helps
1
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103susanng
6 July 2017|
AnswerShow all 6 answers
Response from Michael W | Reviewed this property |
They should be fine with either of the first two tours... the 20 minute one or the middle one.
1
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Staci F
10 June 2017|
AnswerShow all 3 answers
Response from NPSParkRanger | Property representative |
Thank you for your question. Yes, Jewel Cave National Monument hopes to have a reservation system in place during the 2017 summer season. However, due to complications with a newly installed Point of Sales System (POSS), the... More
1
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