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Jewel Cave National Monument

11149 US Hwy 16, Building B12, Custer, SD 57730
+1 605-673-8300
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Review Highlights
Not to be Missed

I've visited a number of caves and each is unique. Jewel Cave is definitely worth a visit. the tour... read more

Reviewed 2 days ago
MMM2001
,
San Jose, California
3rd largest cave in world

This was a great cave to see cool rock and column formations. There were metal stairs and cement... read more

Reviewed 2 days ago
michelle g
via mobile
Read all 1,116 reviews
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Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource. As part of the National Park Service, the Monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Caving Tour (3 to 4 hours). During the late winter and early spring seasons, limited tour options are available. It is recommended that visitors check online for specific tour times or call the visitor center directly for park ranger assistance. NOTE: At present, advanced reservations for cave tour tickets are not available in 2017. It is hoped that this service will be available by Memorial Day Weekend; however, until further notice, all cave tour tickets are being sold on a first come first serve basis.
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“scenic tour” (256 reviews)
“bacon” (47 reviews)
“ranger guide” (27 reviews)
Closed Now
All hours
Hours Today: 08:30 - 16:30
LOCATION
11149 US Hwy 16, Building B12, Custer, SD 57730
CONTACT
Website
+1 605-673-8300

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Reviews (1,116)
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1 - 10 of 1,106 reviews

Reviewed 2 days ago

I've visited a number of caves and each is unique. Jewel Cave is definitely worth a visit. the tour guides are knowledgeable and keep things at a good pace where you can stop to take photos (although many don't come out well) and learn about...More

Thank MMM2001
Reviewed 2 days ago via mobile

This was a great cave to see cool rock and column formations. There were metal stairs and cement paths so it was not difficult to tour and many people of all ages in our group. Ranger Jerob was educational and funny. For only $12 tour...More

Thank michelle g
Reviewed 3 days ago via mobile

It was fascinating to see the underground of the black hills. Our Ranger Gregory was excellent and well informed. Although no one in our group are cavers or geologists we all enjoyed, and learned something. The information centre is well done and worth spending time...More

Thank Caitlin M
Reviewed 3 days ago

I really enjoyed driving around the park and watching the wildlife. Prairie dogs are always charming, and I also had a couple of close encounters with buffalo on the road. The cave tour itself was less enjoyable. We didn't actually cover much ground, there was...More

Thank gaoconn
Reviewed 5 days ago

We did arrive early, but the first tour of the day did not sell out. The ranger was extremely informative and very knowledgeable. Not as colorful as some caves.More

Thank buckeyeblazer
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 4 days ago

Things have slowed down considerably since Labor Day, but we still recommend visitors arrive at least 1 hour before the tour time you want to attend. Please remember this is just a guideline. Tour buses are not uncommon this time of year, often taking all...More

Reviewed 1 week ago via mobile

I was just reading some of the negative reviews and find it hard to understand why people think things need to be the same everywhere. Jewel offers nice formations and a deep cavern experience. Somewhere around 390 feet below the surface and the third largest...More

Thank MrsPickle
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 1 week ago

Thanks for the kind words. We play the cards that we are dealt, and try hard to showcase what we do have in a memorable fashion. More folks could have your outlook on things and we would all be better for it! Your comments are...More

Reviewed 1 week ago

Take the one hour and twenty minute "Scenic" tour. It'll cost you $12 but it's well worth it. You descend and climb over 700 steps so you're getting some much needed exercise after sitting on your butt in your car traveling around the Black Hills....More

Thank Goodness4you
Reviewed 1 week ago

We took note of the warning to get there early and glad we did. Being Canadian and polite we allowed some others to go ahead of us because they Said they were part of the group in front of us. Luckily we still made the...More

Thank screenname912
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 1 week ago

We understand your view completely. We always try to "educate" parents before going on the Scenic tour with small children. In an effort to provide a high level of customer service, a Ranger will sometimes allow noisy children to stay on the tour. Being in...More

Reviewed 1 week ago

Wow...we were so excited to see Jewel Cave and walked away so disappointed! The cave itself was bland and the tour was all aluminum steps and concrete paths with not much to see. Our guide was so long winded - about jokes and topics not...More

Thank c3pon
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 1 week ago

Thanks for taking the time to share your opinion with us. Jewel Cave is known for it's amazing length of over 191 miles (3rd longest in the world) rather than it's formations. We highlight what we have to the best of our abilities, which seems...More

Reviewed 1 week ago via mobile

Gorgeous cave! Loved the tour, the ranger was very informative, and the have varied lengths of tours, so small kids don't get bored.

Thank Charlene F
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 1 week ago

Sounds like you had a good time! Please tell all your friends to come and see us. Thanks for taking the time to comment and have a good fall!

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Ask a question
Questions & Answers
Sara A
28 August 2017|
AnswerShow all 5 answers
Response from NPSParkRanger | Property representative |
He will be fine. The area of the cave where the Scenic tour takes place is very big. He will just have to watch his head in a few places!
0
Votes
Kay N
2 August 2017|
AnswerShow all 4 answers
Response from NPSParkRanger | Property representative |
There are no areas with sufficient shade to leave pets unattended in a vehicle during the summer months and we highly discourage this practice.
0
Votes
Claudia R
12 July 2017|
AnswerShow all 4 answers
Response from NPSParkRanger | Property representative |
Scenic tour has 723 stair steps or 42 flights of stairs.
0
Votes