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Jewel Cave National Monument

11149 US Hwy 16, Building B12, Custer, SD 57730
+1 605-673-8300
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Review Highlights
Plan ahead.

We arrived to get a tour and we had to wait a few hours. The groups are small and they sell out of... read more

Reviewed 10 August 2016
Cmkastanek
,
Grand Rapids, Michigan
Great tour!

Remember to bring a sweater and proper shoes on this tour, and to book your tour early! Very... read more

Reviewed 10 August 2016
a b
,
ontario
Read all 1,139 reviews
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Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource. As part of the National Park Service, the Monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Caving Tour (3 to 4 hours). During the late winter and early spring seasons, limited tour options are available. It is recommended that visitors check online for specific tour times or call the visitor center directly for park ranger assistance. NOTE: At present, advanced reservations for cave tour tickets are not available in 2017. It is hoped that this service will be available by Memorial Day Weekend; however, until further notice, all cave tour tickets are being sold on a first come first serve basis.
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“scenic tour” (261 reviews)
“longer tour” (26 reviews)
“bacon” (25 reviews)
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All hours
Hours Today: 8:30 AM - 4:30 PM
LOCATION
11149 US Hwy 16, Building B12, Custer, SD 57730
CONTACT
Website
+1 605-673-8300

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271 - 280 of 1,128 reviews

Reviewed 10 August 2016

We arrived to get a tour and we had to wait a few hours. The groups are small and they sell out of tours fast. It is a very beautiful cave and unlike any other we have seen before. We have Verizon and we had...More

1  Thank Cmkastanek
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 11 August 2016

We always recommend arriving as early as possible to secure tour tickets. During the busy summer season we often sell out for the entire day before noon. The ticket kiosk opens at 8:00 am and most days you will encounter a line of 30 or...More

Reviewed 10 August 2016

Remember to bring a sweater and proper shoes on this tour, and to book your tour early! Very knowledgeable park staff and well maintained grounds.

Thank a b
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 11 August 2016

Thank you for the kind words. All of our staff from the Park Rangers to the maintenance crew take great pride in their work and it shows. We truly appreciate that you have taken the time to review our site.

Reviewed 10 August 2016

We went for the historical tour, after visiting the main cave Visitor's center. The historical tour requires more physical activity (not ADA accessible) with climbing many steps/stairs and carrying your own gas lantern. The guide was excellent and had some great insight and stories. Truly...More

Thank okmac
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 11 August 2016

We are very pleased that you had a good time on the lantern tour. Park Ranger Greg is a wonderful guide and we are very lucky to have him. His passion for caves shines through in every tour he does and it is easy to...More

Reviewed 6 August 2016

During the summer months, you need to get to Jewel Cave early to get a tour. We arrived at 8:45 am, and the soonest tour we could go on was at 11 am. Bring a book, cards, or your hiking boots while you wait -...More

Thank Perthenia
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thank you for taking the time to review our site. Your advise about arriving early during the summer months is spot on. There are many ways to pass the time if you have to wait for a tour. Spend some time learning about the cave...More

Reviewed 6 August 2016

We arrived at 8am and were able to get on the 8:30 tour. There were about 25 people in line ahead of us when we got there, so listen to the other reviews and get there early. If you want a later tour, send someone...More

1  Thank T B
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thanks for the nice review and great advise to future visitors! We are very proud of our staff and it is our mission to share the wonders of our beautiful cave with all who visit!

Reviewed 5 August 2016

getting tickets or best said information concerning how to accomplish this without needing to wait hours or take another long drive to do something else then come back to your selected time we were there at 9am and purchased tickets for the 2:40 tour that...More

Thank johnsC846EE
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

As always, we recommend getting here early (7:30-8:00 am) if you want an early tour time. During the busy summer months it is not uncommon for us to sell out completely for the day by 10:30 am! Many opt to send someone early to purchase...More

Reviewed 4 August 2016

3 separate times we tried to purchase tour tickets with no luck. Therefore my advise is that there is PLENTY to see in South Dakota, take this one off of your list.More

1  Thank borgmaul
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

During the busy summer months it is imperative that you arrive early 7:30-8:00 am if you want tour tickets. We often sell out completely for the day by 10:30 am. Sending someone early to purchase tickets for a tour later in the day is a...More

Reviewed 4 August 2016

I love visiting large caves. This cave was absolutely beautiful. The tour guide could have used more of a sense of humor - but not everyone can pull that off. She did provide lots of useful information. I took 3 of my kids (10, 8,...More

Thank originalfirefly
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thanks for taking the time to review our site. Hopefully our future visitors will take your advise to heart regarding the purchase of tour tickets. Those who are unprepared on what to expect when they arrive can be discouraged when they learn about the occasional...More

Reviewed 4 August 2016

I did the Wild Caving tour. It was pretty cool, there are some interesting formations, but you won't see the most beautiful part of the cave. I would recommend doing the wild caving tour and buying, before you go on this tour, a scenic tour,...More

Thank clubiobecca
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thanks for the nice review. Although the Wild Caving tour is full of fun and adventure, it is not for everyone. Your suggestion is a good one and our Scenic tour is by far the most popular tour we offer and a great way to...More

Reviewed 3 August 2016 via mobile

We drove to Jewel Cave today. Arrived at 9:20. First cave tour available was for 1:00 pm. So be sure and get there really early. We couldn't wait for the tour but opted to stay for the indoor exhibit and nature trail. Indoor exhibit room...More

Thank DrivingAround2016
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

We are sorry that you had time constraints and could not go on a cave tour, but made the best of the situation and enjoyed what Jewel Cave National Monument has to offer above ground. We also do Ranger led, interpretive nature hikes, patio talks...More

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Ask a question
Questions & Answers
Sara A
28 August 2017|
AnswerShow all 5 answers
Response from NPSParkRanger | Property representative |
He will be fine. The area of the cave where the Scenic tour takes place is very big. He will just have to watch his head in a few places!
0
Votes
Kay N
2 August 2017|
AnswerShow all 4 answers
Response from NPSParkRanger | Property representative |
There are no areas with sufficient shade to leave pets unattended in a vehicle during the summer months and we highly discourage this practice.
0
Votes
Claudia R
12 July 2017|
AnswerShow all 4 answers
Response from NPSParkRanger | Property representative |
Scenic tour has 723 stair steps or 42 flights of stairs.
1
Vote