FRS Clipper
Multi-day Tours • Boat Tours • Dolphin & Whale Watching • Day Trips
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8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 5:00 PM
About
We are your Pacific Northwest travel experts and operators of high-speed ferries that connect Seattle to Victoria, BC and the San Juan Islands. Kick off a trip to Victoria, BC with a smooth and comfortable ride on the Victoria Clipper V ferry. From our terminal, explore beautiful, walk-able Victoria, BC and attractions like the world-famous The Butchart Gardens, Royal BC Museum, the Fairmont Empress Hotel. Or depart Seattle on the San Juan Clipper for a full or half-day Whale Watching tour. Hotel and attraction packages are available at competitive rates with our best price guarantee.
Seattle, Washington
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Tours and Tickets by FRS Clipper
Travellers talk about
(150 reviews)
(208 reviews)
(143 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
2,125 reviews
Excellent
1,061
Very good
613
Average
199
Poor
111
Terrible
140

Janet P
Perth, Australia13 contributions
Jan. 2023
Haven’t actually taken the trio yet but communication whilst trying to book ahead was totally unprofessional . I had specific queries the answers to which 4 times came back as a generic reply . Never told be the replies about the accommodation package as I had answered . So finally after about 6 emails I got an email THST went into junk but by that time I had to let our tour group know if we were staying at their hotel or not the night before our tour started . So mixed out on the clipper Ferry / accommodation special

Then when I finally did book had to request they send a confirmation and receipt.
Perhaps they’ll offer us free luggage transfer for the stuff up ……mmm I wonder ?

Hope the trip is better this has been a bucket list for years after studying Tourism in Australia hope it doesn’t disappoint
Written February 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Policy53
Brooklyn, NY137 contributions
Helpful staff. Proper cafeteria and bar on board. Good seats. Great option if you want to spend a few days on either or day trip. Captain shares fun interesting info on the surroundings.
Written January 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClipperVacations
Thanks for joining us!
Written January 26, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Johnny T
Broomfield, CO46 contributions
Jan. 2023
This was a great way to return to Seattle from Victoria instead of having to make our way all the way back to Vancouver. The process for boarding and border control was very easy. The trip itself was very comfortable and you would hardly know you were on the water. We left at 5pm in January, so there was not much to see as it was dark for most of the trip. I'm sure during the day the scenery would be an added bonus. While it is close to most hotels and amenities in Victoria, you will need to be sure to have a ride arranged in Seattle or be prepared to walk as it is not close to any public transportation.
Written January 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClipperVacations
Hi Johnny, thanks for joining us for a trip and look forward to having you back aboard in the future!
Written January 16, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Semisonic010
Paris, France24 contributions
So disorganized. We arrived an hour before our departure, just to see a huge line of people of standing in cold and rain. We paid extra for Vista Panorama class, but as soon as boarding finished, people from all over just moved to those seats. Upon arrival, we had to wait another 45 minutes in the cold to clear customs. On the way back, we were told a line of taxis would be waiting. There was only one taxi, and it refused to take us because we weren’t going to the airport.
Written December 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClipperVacations
Hi, I'm sorry to hear about your travel experience. Some of the holiday weather did cause staffing shortages as well as a shortage of taxi availability.
Written December 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

2traveles
Arlington, TX135 contributions
Oct. 2022
Not impressed. This was our first time. The customer service is non-existent.
We took this to get away from the TSA cumbersome service, and are glad we did. But once we got on, there was NO service at all. The “kids” who worked there, and I use the term loosely, just congregated and visited. The food offerings consisted of very expensive, pre-packaged pasteries, and coffee and I think OJ. Cheap cheap everything except the price. We had to pick wrappers, etc. cups and dispose. They were just standing there doing nothing. No gift shop like on the wonderful BC ferries, not remotely in the ballpark. Lots of work to do here. We were hoping for a bit better seat we already purchased upstairs, the whole thing was empty and they still charged us $30. We saw others moved all over where they wanted, without asking or paying.
Think next time we’ll deal with TSA and take the wonderful BC ferry with great food gift shop and amenities.
These people have a lot of work to do to make this more luxurious. They got the price figured out alright, but nothing else. Departure and arrival location were very good.
Written December 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClipperVacations
Hi, I'm sorry to hear you were disappointed with your trip. We do provide in-seat service attendance and locally source our food items from Alki Bakery. We will review any operational constraints from your sailing that day, thanks.
Written December 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Eddie
Victoria, Canada1 contribution
Dec. 2022 • Family
Once you arrive and walk out Taxi will try to RIP YOU OFF
Call an Uber or walk to hotel it’s closer than you think
Written December 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Traveler75985
Indianola, WA1 contribution
Sep. 2022
I have been terribly disappointed with The Victoria Clipper. Friends and I booked passage this past September. When we arrived at the terminal to board the ship for the return trip we were told that the trip had been canceled due to a mechanical failure. The Clipper said they were working on finding us alternate transportation, but it wasn't looking hopeful. We decided because of the uncertainty that we would be able to sail we decided to try and find a room for another night. We called four different hotels and finally found one with a vacancy. The next day we were able make the return trip. While on the boat we were given claim forms to fill out so we could get a refund for our room. I had not heard from Victoria Clipper since. I have made many phone calls and left messages to no avail. I also wrote a letter and included a copy of my claim form and nothing!
Written December 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClipperVacations
Hi, I'm sorry to hear of your canceled sailing and trip disruption. All refund claims are carefully reviewed. If you have not heard back from us, please feel free to reach out at: https://www.clippervacations.com/contact-us/ Thank you.
Written December 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elizabeth L
Seattle, WA4 contributions
Nov. 2022
Thank you so much to the customer service team at FRS Clipper. Of course when plans change it can make you very frustrated. So I was quite frustrated when my hotel reservation was changed last min to a different hotel due to low staffing on the hotel's side. However the team went above and beyond to work and get my booking back on track, and even ate the cost to do so. I know things happen, and I know they can't fix everyone's issues when these things happen. But they clearly worked harder to rectify this and pay attention to my needs than most places I've ever booked with. So much appreciated!
Written November 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClipperVacations
Thanks for the kind words and we're glad you had a great trip.
Written December 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris P
Stratham, NH3 contributions
Oct. 2022
I booked a roundtrip with them and based all my other travel and lodging around my flight and ferry. A couple weeks later, they cancelled my departure without good reason or anything in return. Because of this, I had to book a ferry over 2 hours away and lost over $100 in lodging fees. They didn't care at all and didn't offer me anything in return besides apologizing once and ignoring me shortly after. They also charge $20 for bags, which wasn't obvious and it takes a long time to disembark if you check bags. WA State ferries are much much much better, cheaper and easier. Wouldn't FRS Clipper at all
Written November 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClipperVacations
Hi Christopher, thanks for reaching out. We do offer full refunds for any cancelled sailings so it sounds like there is a miscommunication. Feel free to reach out on our Contact Us page and a Reservations Manager will follow up. Thanks!
Written November 3, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Evan B
Victoria, Canada1 contribution
Sep. 2022
I went to take the Clipper to a concert in Seattle. The sailing was cancelled due to a mechanical problem 45min before the scheduled sailing, despite the boat being docked for the entire day. This cancellation totally derailed my trip. The Clipper offered to refund the sailing, but not any of the additional costs associated with the trip, such as hotels.

However, the Clipper has since failed to provide my refund 3 weeks later. After 5-6 phone calls, 2 phone messages, and 2 emails (no responses to any) I went in person to try and get my refund. I was told that they cannot do refunds in Victoria (despite having an office here) and that my credit card information would be passed on to a supervisor, who will then pass it on to someone in Seattle. They also said it would be a further 7-10 days. To me, this is an unacceptable level of service. When you cancel a sailing last minute a derail a trip, a timely refund is the bare minimum. Receiving no responses to any of my inquiries and having to wait over a month for my refund is very poor.
Written October 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClipperVacations
Hi, we do deeply apologize for the sailing cancellation. Our agents are working as quickly as possible to process all guest refunds. Thanks.
Written October 11, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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FRS CLIPPER (Seattle) - 2023 All You Need to Know BEFORE You Go