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Spa Sydell at Park Place

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Address: 4505 Ashford Dunwoody Rd NE, Atlanta, GA 30346-1514
Phone Number:
+1 404-255-7727
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STAY AWAY!!!!!

Over charged for Botox not authorized. Came in with a Groupon for 15 units of Botox, was administered 29 units OVER and charged for it. Botox injections received in throat area as... read more

Reviewed 7 June 2016
selias0918
,
Newnan, Georgia
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23 Reviews from our TripAdvisor Community

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Showing 23: English reviews
A TripAdvisor Member
Reviewed 12 June 2016 via mobile

Love the therapists and upstairs setting at this day spa when I am in the Perimeter area. The relaxation room is so while I sipping on my green tea. I hated to leave for my service. My massage & facial were beyond wonderful! Afterwards I took a quick steam and felt refreshed for the day. Like their affordable packages.

Helpful?
1 Thank A TripAdvisor Member
Newnan, Georgia
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 7 June 2016

Over charged for Botox not authorized. Came in with a Groupon for 15 units of Botox, was administered 29 units OVER and charged for it. Botox injections received in throat area as recommended by "nurse," - not injected properly; major bruising, side effects: can't swallow, can't open mouth to eat. 64 units of BOTOX in one visit, should never exceed... More 

Helpful?
1 Thank selias0918
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 30 April 2016 via mobile

Take your business elsewhere. We took a day off work for spa services and they miss book us. They were rude when it was their mistake. Staff Sienna was condescending and hang up on us. Manager Stefanie would even come over the phone to address the mistake when we asked to speak to her. Left message for cooperate office and... More 

Helpful?
3 Thank Humera S
Roswell, Georgia
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 3 February 2016 via mobile

This chain has need in Atlanta for almost 10 years; how God only knows Poor service, not clean, and at their Old Alabama location they use home kitchen sinks for soaking you feet: pedi(s)

Helpful?
1 Thank ChrisMc30076
Level Contributor
43 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed 8 November 2015 via mobile

Went with a bridal party. Very rude and unorganized. $90 for a mani/pedi that chipped within days and a shortened massage. Totally unprofessional front desk staff. Never again!

Helpful?
2 Thank Lindsay A
Level Contributor
30 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 7 November 2015 via mobile

The staff was very kind and courteous. Make sure you call in advance and reconfirm the services you're asking for. I came in for a half spa day package which includes a facial and hour massage. My esthetician and masseuse were both amazing! Ask for Valerie and Phyllis!

Helpful?
1 Thank samantha p
Atlanta, Georgia
Level Contributor
157 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 77 helpful votes
Reviewed 28 August 2015

I have used Spa Sydell a few times in the past and have been satisfied with a good professional massage. My last appointment was a disaster. Ist I booked a 1 hour massage. I was taken to the room by my masseuse and was told she had me down for a 30 min. (who does 30 min) I told her... More 

Helpful?
3 Thank Ross S
Atlanta, Georgia
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 22 August 2015 via mobile

I did not receive any services from this location and I never will. Today (8/22/15) @4pm the receptionist hung up on my wife. My wife was in the process of booking an appointment next Sunday for herself and a friend. She received a Groupon as a gift and I purchased one for her friend. At the end of the booking... More 

Helpful?
2 Thank Boogiebroker
Norcross, Georgia
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 30 July 2015

I'm not one to write reviews, however, I felt compelled to warn anyone heading to Spa Sydell at The Forum on Peachtree Parkway. Their customer service is undeniably the worse I have seen in many years. I purchased a $250+ gift certificate for my dad's 80th birthday and he encountered an incredibly unfavorable, uncomfortable, and totally un-enjoyable experience. When I... More 

Helpful?
6 Thank Angie O
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 7 June 2015 via mobile

This location is horrible. The manager creates a bad representation of Spa Sydell. I had an appointment and tried to call, no one answered. I wanted to leave a voice mail but the mail box was full. The technicians are great, but the manager of this location is very unprofessional. I witnessed her taking so rude to her staff. Where's... More 

Helpful?
2 Thank jewishpride

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