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Address: 555 W Middle Verde Rd, Camp Verde, AZ 86322-8561
Phone Number:
+1 800-381-7568
Website
Description:

The ringing of state-of-the-art, popular slot machines delivering jackpots....

The ringing of state-of-the-art, popular slot machines delivering jackpots. The click-clack of chips as a winner collects after a Blackjack hand. You'll feel the fun, excitement and thrill of the game at Cliff Castle Casino Hotel. You'll also feel the friendly, caring service that has kept us Arizona's number one casino for the last sixteen years.

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TripAdvisor Reviewer Highlights

Read all 254 reviews
Visitor rating
  • 56
    Excellent
  • 67
    Very good
  • 78
    Average
  • 20
    Poor
  • 30
    Terrible
ok for a small town casino...felt a bit depressing

Pretty smokey, so go on a slow night if this is a problem. More of a small town feel. BJ was tight and I lost everything in under 1 hour and gave up increasing my bankroll as I... read more

Reviewed 2 weeks ago
drewh01
,
Sedona, AZ
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254 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Williams, Arizona
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Bowling, Arcade, kids Quest, and Johnny Rockets was our fun. The kids loved galaxy bowling. 2 rounds seemed a little much for our group. Arcade was an adequate size for a small group. Kids quest seems like a great place to drop off the little ones for adult time. Next time for sure. Johnny Rockets was good food and good... More 

Helpful?
Thank SaintPauli010
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Thank you for sending us comments regarding your stay and we appreciate the 5 Star Review. The casino staff and management strive to deliver an exceptional experience for each of our guest's and we look forward to welcoming you back during a future visit with us. More 

Sedona, AZ
Level Contributor
53 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

Pretty smokey, so go on a slow night if this is a problem. More of a small town feel. BJ was tight and I lost everything in under 1 hour and gave up increasing my bankroll as I was tired of being there.

Helpful?
Thank drewh01
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

The casino staff and management would like to thank you for sending us feedback regarding your visit. Our goal is to exceed all of our guest's expectations and we look forward to seeing you again during a future visit. More 

Oregon Coast, Oregon
Level Contributor
9 reviews
3 attraction reviews
Reviewed 2 weeks ago

I would like to go eat at Johnny Rockets or go bowling at the bowling alley. However, when I went again this year, there was so much smoke once again. I was not happy. Not only that, but to get to the bowling alley, one has to go through the casino, which is absolutely filled with cigarette smoke. Some of... More 

Helpful?
Thank W5249ZAtony
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Thank you for your feedback regarding your recent visit to our casino and please accept our sincerest apologies for the issues that you encountered. We value your comments and welcome the opportunity to serve you again. More 

Level Contributor
55 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago via mobile

We have stayed here for 5 years, in our motor home, always in the paved parking next to hotel. Check with front desk they said okay. This morning security gave us a copy of their new policy. Have to earn 100 points on castle card for each night stay, or stay in gravel parking across the road. Also, no complimentary... More 

Helpful?
Thank DRP54
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Thank you for your feedback regarding your recent visit to our casino and please accept our sincerest apologies regarding your experience. We value your comments and welcome the opportunity to serve you again. More 

Mesa, Arizona
Level Contributor
86 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
Reviewed 4 weeks ago via mobile

Where else can you go and leave your child safe to play, do crafts, and play on IPads? For 8$ an hour kids can hang out in the kid's zone while their family dines or gambles. The casino is not overly smoky like most and even has a bowling alley. Great place to visit.

Helpful?
Thank AZhiker
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Thank you for taking the time to send us your comments; we always enjoy hearing about the positive experiences our guests have at our casino. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the... More 

Frederick, Maryland
Level Contributor
98 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
Reviewed 4 weeks ago via mobile

Mediocre casino, as far as casinos go. It's got the basic slots and digital games. One room for real dealer games. The nonsmoker spot has less than two dozen slots. This casino is relatively clean looking but the smoke kills it. As someone who recently quit, the stifling smell of smokes surprised me. That really detracted from our experience. I... More 

Helpful?
Thank seajanetravell
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Thank you for your feedback regarding your recent visit to our casino and please accept our sincerest apologies regarding your experience. We value your comments and welcome the opportunity to serve you again. More 

Hudson, Wisconsin
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 17 March 2017

Staff were friendly, although not enough people working in the sandwich shop. We enjoyed the different machines and all came home winners. Breakfast buffet was very good.

Helpful?
Thank KJMH2013
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

The casino staff and management would like to thank you for sending us feedback regarding your visit. Our goal is to exceed all of our guest's expectations and we look forward to seeing you again during a future visit. More 

Wilsonville, Oregon, United States
Level Contributor
68 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
Reviewed 16 March 2017 via mobile

The slots are very tight and don't even let you play long. Smoking is allowed so i didn't enjoy it. The buffet is so so. It's out in middle of no where so if you're road weary it's a good stop. Staff is friendly and pleasant.

Helpful?
Thank Amy B
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Amy, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will... More 

Chicago
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 14 March 2017

Cliff Castle Casino is a nice and very laid-back place. The staff and card dealers' were friendly and courteous. The inside of the casino reminded me of the casinos on Freemont Street in old Las Vegas. The gift shop is well-stocked with a variety of items. The casino was under construction for an add-on addition at the time of my... More 

Helpful?
Thank jwwright5000
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

We always enjoy hearing about the positive experiences our guests have at our casino. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More 

Cambridge, Massachusetts
Level Contributor
29 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 12 March 2017 via mobile

As far as casinos go, this one is truly depressing. You have the sense that virtually no one who is there should be gambling. The facilities are fairly limited, almost entirely electronic gaming machines, plus a bowling alley an a fairly mediocre restaurant. The main thing, though, is that you have the overwhelming sense that most of the people in... More 

Helpful?
Thank kledeen
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Thank you for your feedback regarding your recent visit to our casino and please accept our sincerest apologies regarding your experience. We value your comments and welcome the opportunity to serve you again. More 

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  • Will you pick up and drop off at my hotel?
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