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Cliff Castle Casino

Open Now: 12:00 a.m. - 11:59 p.m.
Open today: 12:00 a.m. - 11:59 p.m.
Review Highlights
New Casino - Clean and beautifully decorated

First time at the New Casino. My neighbor took me there where we played the slots and then had a... read more

Reviewed 3 weeks ago
mrskemosabe
,
Cottonwood, Arizona
Typical, but new, casino

Relatively new casino with great views of the Verde Valley. Has the typical casino gaming options... read more

Reviewed September 23, 2018
JimH85641
,
Vail, Arizona
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Traveller Overview
  • Excellent22%
  • Very good25%
  • Average32%
  • Poor8%
  • Terrible13%
Travellers talk about
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“nice casino”(22 reviews)
About
The ringing of state-of-the-art, popular slot machines delivering jackpots. The click-clack of chips as a winner collects after a Blackjack hand. You'll feel the fun, excitement and thrill of the game at Cliff Castle Casino Hotel. You'll also feel...more
Open Now
Hours Today: 12:00 a.m. - 11:59 p.m.
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Contact
555 W Middle Verde Rd, Camp Verde, AZ 86322-8561
Website
+1 800-381-7568
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Reviews (316)
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1 - 10 of 313 reviews
Reviewed 3 weeks ago

First time at the New Casino. My neighbor took me there where we played the slots and then had a great lunch at the Buffet. I am a non-smoker but we played in the smoking section because my neighbor preferred the machines. I did NOT...More

Thank mrskemosabe
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to send us feedback regarding your visit and thank you for the positive review. We are thrilled to hear that you enjoyed your visit. The staff and management strive to deliver a truly unique and exceptional overall experience for...More

Reviewed October 21, 2018 via mobile

Visiting Sedona from NJ and thought we would check out the casino since it promoted itself the largest smoke-free slots in Arizona. Well the entire casino wreaked of smoke including the closet sized “smoke free” slot area. Payouts were sparse and weak throughout the casino....More

2  Thank LJ9804
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded October 22, 2018

We appreciate you taking the time to send us feedback regarding your visit. We apologize that your experience was unpleasant. The entire casino staff and management strive to deliver an exceptional experience for each of our guest's and we look forward to exceeding all of...More

Reviewed September 23, 2018

Relatively new casino with great views of the Verde Valley. Has the typical casino gaming options, bowling alley, and a large video game arcade for the kids. There are several choices of restaurants within the casino

1  Thank JimH85641
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded September 24, 2018

We appreciate you taking the time to send us feedback regarding your stay. The casino staff and management strive to deliver an outstanding experience for each of our guest's. We look forward to welcoming you back during your next visit with us.

Reviewed August 19, 2018 via mobile

Chris and Randy (black jack cage managers) are the reason I’ve been a member so long and come back! Mike at 3 sisters is especially great also, his customer service is above and beyond. Randy and Chris deserve a shout out, above all employees, they...More

Thank Chela92
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded August 21, 2018

Thank you for being a loyal 10 year club member. We appreciate your 5 Star Review and will be certain to pass on your kind words to Chris, Randy and Mike. The Cliff Castle Casino strives to deliver an amazing experience for each of our...More

Reviewed July 26, 2018

You would think that a casino would have great food at a good price but not here. Choice are minimal and the food not all that good. Save your money and go elsewhereMore

1  Thank WinSedona
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded August 1, 2018

Thank you for taking the time to send us feedback regarding your recent visit to our casino and buffet; please accept our sincerest apologies that your experience was less than satisfactory. The staff and management strive to deliver an outstanding experience for each of our...More

Reviewed July 23, 2018

The Cliff Castle Casino has a new menu in their buffet, I would suggest stopping and giving the buffet a try, we found new items that were really great.More

Thank Bob S
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded August 1, 2018

Bob, Thank you for taking the time to send us feedback regarding your visit and we appreciate the 5 Star Review. The staff and management strive to deliver a truly unique and exceptional overall experience for each of our guest's. We appreciate your positive feedback...More

Reviewed July 6, 2018 via mobile

Tons of slots, large non-smoking slot area (yay!) Not very many tables, tho. Overall a pleasant casino, but more choice of blackjack tables would be nice.More

Thank Azlady66
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded July 8, 2018

Thank you for taking the time to send us feedback regarding your visit and thank you for the positive review. We are thrilled to hear that you enjoyed your visit. The staff and management strive to deliver a truly unique and exceptional overall experience for...More

Reviewed July 3, 2018

I've been to Cliff Castle more than a dozen times.. The hotel itself is pretty nice but it's attached to an outdated, smokey, tiny casino. I don't understand the logic of building a 3.5 Star hotel right next to a 1 Star casino. Either way,...More

1  Thank Elsa W
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded July 8, 2018

Elsa, We appreciate your feedback regarding your recent visit to our casino and please accept our sincerest apologies that your experience was less than satisfactory. We value your comments and welcome the opportunity to deliver an exceptional experience during a future visit with us.

Reviewed July 1, 2018

We visited on a Sunday night. The place was nearly empty. The ladies at the rewards desk were very friendly, but otherwise the visit was a great disappointment. No one was winning anything and our $100 each lasted less than an hour. We will not...More

2  Thank Weevie76
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded July 8, 2018

Thank you for taking the time to send us feedback regarding your recent visit to our casino and please accept our sincerest apologies that your experience was less than satisfactory. The staff and management strive to deliver an outstanding experience for each of our guest's....More

Reviewed June 24, 2018

This place has machines of all kinds and it also has a kids Quest, a bowling alley, a game room for kids, gift shops and restaurants including a Johnny Rockets. You can play poker, black jack or machines from5 cents to $5. You put cash...More

Thank Chatti1218
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded June 26, 2018

We appreciate you taking the time to tell us about your visit to our casino. We are thrilled to know that you enjoyed your time and that you had the opportunity to experience the casino and our other venues. We look forward to welcoming you...More

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Questions & Answers
Ask a question
Dirk G
June 30, 2018|
AnswerShow all 3 answers
Response from Chatti1218 | Reviewed this property |
Fireworks are on the schedule but because rain is not predicted until after the fourth, they may not happen.
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Richard D
May 19, 2018|
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Response from Brandon K | Reviewed this property |
This is not Vegas and so no alcohol for free.
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Tracey W
May 5, 2018|
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Response from Brandon K | Reviewed this property |
Is this a question?
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