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Cliff Castle Casino

555 W Middle Verde Rd, Camp Verde, AZ 86322-8561
+1 800-381-7568
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Review Highlights
Motorcycle Event...May 19 2018

We rode up to Cliff Casle Casino for the Event ended up staying there the room was overpriced...The... read more

Reviewed 3 days ago
Tony F
via mobile
Small, but fun!

We just stopped in for a short while, but had fun. The casino is clean and had a decent variety of... read more

Reviewed 1 week ago
Bettie W
,
Forest, Virginia
Read all 304 reviews
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Overview
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The ringing of state-of-the-art, popular slot machines delivering jackpots. The click-clack of chips as a winner collects after a Blackjack hand. You'll feel the fun, excitement and thrill of the game at Cliff Castle Casino Hotel. You'll also feel the friendly, caring service that has kept us Arizona's number one casino for the last sixteen years.
  • Excellent22%
  • Very good25%
  • Average33%
  • Poor8%
  • Terrible12%
Travellers talk about
“johnny rockets” (31 reviews)
“nice casino” (21 reviews)
“slot games” (3 reviews)
LOCATION
555 W Middle Verde Rd, Camp Verde, AZ 86322-8561
CONTACT
Website
+1 800-381-7568
Write a ReviewReviews (304)
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"johnny rockets"
in 31 reviews
"nice casino"
in 21 reviews
"slot games"
in 3 reviews
"bowling alley and arcade"
in 3 reviews
"kids quest"
in 8 reviews
"bus trip"
in 3 reviews
"breakfast buffet is"
in 3 reviews
"verde valley"
in 5 reviews
"sedona area"
in 3 reviews
"steakhouse"
in 4 reviews
"arizona"
in 21 reviews
"teller"
in 4 reviews
"interstate"
in 3 reviews
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1 - 10 of 301 reviews

Reviewed 3 days ago via mobile

We rode up to Cliff Casle Casino for the Event ended up staying there the room was overpriced...The employee were VERY RUDE..I asked them some questions about the Event and was given the wrong information causing us to miss the concert...No apologies at all..Ive worked...More

Thank Tony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 3 days ago

Tony, Thank you for taking the time to send us feedback regarding your recent visit to our casino and please accept our sincerest apologies that your experience was less than satisfactory. The staff and management strive to deliver an outstanding experience for each of our...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

We just stopped in for a short while, but had fun. The casino is clean and had a decent variety of games. My husband was satisfied with the video poker odds. I actually won something, so was pleased with the experience.More

Thank Bettie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 1 week ago

Bettie, Thank you for taking the time to send us feedback regarding your visit and thank you for the positive review. We are thrilled to hear that you enjoyed the video poker. The staff and management strive to deliver a truly unique and exceptional overall...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

I have been going to Cliff Castle Casino for 8 years when visiting the Sedona area.This time my money went very fast. Usually I can play for hours, but not this time. I don't expect to win all the time, but at least let me...More

Thank Joyce877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 1 week ago

We appreciate your feedback regarding your recent visit to our casino and please accept our sincerest apologies that your experience was less than satisfactory. We value your comments and welcome the opportunity to deliver an exceptional experience during a future visit with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 2 weeks ago via mobile

Older and small casino. Some newer slots but not a lot of selection. We went during the week and it was very quiet and not many people. Casino was clean enough and in a nice location.More

Thank Kathy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 1 week ago

Kathy, Thank you for taking the time to send us your comments; we always enjoy hearing about the positive experiences our guests have at our casino. I will make sure to share your comments with the rest of our team. We strive to continuously improve...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

My husband, my mom and I stopped for a couple of hours of slot machine play while we were en route to Williams, AZ, and then on to the Grand Canyon. We'd never been here before and found every staffer we encountered to be very...More

Thank Jo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 1 week ago

Thank you for taking the time to send us feedback regarding your visit and thank you for the positive comments. The staff and management strive to deliver a truly unique and exceptional overall experience for each of our guest's. We look forward to welcoming you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

On a road trip through Arizona and New Mexico we visited Camp Verde. We'd never been in this area and while driving around saw the Cliff Castle Casino. We had a little time before heading 'down the road' so we decided to stop. We're glad...More

Thank gmac66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 3 weeks ago

We appreciate you taking the time to tell us about your visit to our casino. We are thrilled to know that you enjoyed your time and that you had the opportunity to experience the casino and Johnny Rockets. We look forward to welcoming you back...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 14, 2018

We booked a "Wine Down" package at The Lodge at Cliff Castle Casino. From check-in to check-out our stay was awesome. Yes the lodge is a little outdated BUT we found our room very clean, comfortable, and quiet. The girls at the front desk were...More

Thank Tonya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded April 16, 2018

Tonya, Thank you for taking the time to send us feedback regarding your visit and thank you for the 5 Star Review. The staff and management strive to deliver a truly unique and exceptional overall experience for each of our guest's. The Wine Down Package...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 9, 2018 via mobile

Since they have opened the new hotel. Guest are no longer winning. Much less friendly. They lost what they bragged about a few years ago. They give you a rate of $29.00 for at room. What they don't tell you is that it is at...More

Thank JID49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded April 16, 2018

Thank you for taking the time to send us feedback regarding your recent visit to our casino and please accept our sincerest apologies that your experience was less than satisfactory. The staff and management strive to deliver an outstanding experience for each of our guest's....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 8, 2018

I am in hopes that something will be done about the air quality of the Casino. When this is announced we'll be back. Over the years we enjoyed stoppng when driving by or driving over from Humboldt (where we live) to "play" at the Casino....More

1  Thank ALICE N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded April 16, 2018

Alice, Thank you for your feedback regarding your recent visit to our casino and please accept our sincerest apologies that your experience was less than satisfactory. We value your comments and welcome the opportunity to deliver an exceptional experience during a future visit with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 7, 2018

Great historical area, old west and Indian artifacts plenty to see and do. Close to Sedona and Prescott.More

Thank edltemple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded April 10, 2018

Thank you for taking the time to send us your comments; we always enjoy hearing about the positive experiences our guests have at our casino. I will make sure to share your comments with the rest of our team. We strive to continuously improve the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Richard D
May 19, 2018|
AnswerShow all 5 answers
Response from Brandon K | Reviewed this property |
This is not Vegas and so no alcohol for free.
0
Votes
Tracey W
May 5, 2018|
Answer
Response from Brandon K | Reviewed this property |
Is this a question?
0
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Lance H
August 9, 2017|
AnswerShow all 2 answers
Response from AZhiker | Reviewed this property |
I believe there's a store on the casino premises that is situated before the road leads up to the casino that sells cigarettes.
0
Votes
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