Escape Masters MANUKAU
Escape Masters MANUKAU
5
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
About
This internationally popular phenomenon promises a vivid experience where you can become the main character of a captivating mystery. An adventure, where teams are locked in a themed room with a common goal to break out within an hour. To escape, you will need to find clues and solve unique puzzles.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
5.0
57 reviews
Excellent
50
Very good
5
Average
1
Poor
1
Terrible
0
Radek O
3 contributions
Mar 2020
William takes great care of the visitors and the Escape rooms. We felt very welcome, a briefing was on point without revealing too much to spoil the game. We played the submarine and managed to get through with couple of hints. You can definitely see the effort being put into the props in the rooms to really make you immersed in the experience. Will be back for the other rooms.
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. I'm glad to hear that you had a great time with us. Well done escaping our Submarine! It's our most challenging room. We are looking forward to see you again soon for another challenge ;)
Written March 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kiwiintheus
Levin, New Zealand196 contributions
Apr 2022
Took the 9 year old moko and her 10 year old cousin for their first escape room. Had the option to tailor it for their experience levels. The 10 year old loved the experience and will certainly encourage her parents to take her to more. The 9 year old found the puzzles too hard and lost interest quite quickly. This is more a reflection of the 9 year old not the escape room. We (the adults) enjoyed the room and the puzzles as well.
Written May 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Munasheel
1 contribution
Aug 2021
Chose this place as a team building activity from work. it was a first timer for most so the excitement was real. Lucky we chose 3 rooms and split in groups of 5 each. My team personally did Ecobar. The suggestion upon booking was to have teams of 7 to 8 which I think was not reasonable considering the size of some of those rooms. Even with 5 players, some of those rooms were quite crapped. I don't know about the other rooms.
Attendant was bit late and the place looked locked and kept us all a bit nervous as we had other things planned for the night. So yah a bit of a delayed start there.
Apart from that well explained rules and everything. Certainly will be back!
Attendant was bit late and the place looked locked and kept us all a bit nervous as we had other things planned for the night. So yah a bit of a delayed start there.
Apart from that well explained rules and everything. Certainly will be back!
Written August 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dunno
Auckland, New Zealand1 contribution
Mar 2020 • Business
We did not feel welcomed upon arrival. William asked if we were first timers and then quickly went through the rules. Questions were not well received and his standard response left us feeling as if we were bothering him. Maybe he was having a bad day and projected onto us.....the idea of solving challenges to help you escape is quite exciting, a pity the service was sub par.
Written March 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Noelene. I'm very sorry that you didn't enjoy your experience with us and I'd like to bring another perspective to your feedback for other readers.
First, I feel that your disappointment is strongly related to the fact that your team didn't do really well during the game and it's very unfair to put it on us. Out of the 6 cocaine bags you needed to find (which is clearly indicated at the start of the game), you didn't find any by the end of the 60 minutes game. This has never happened to any other teams since opening this room 18 months ago. Moreover, even if you've never used the "help" button, I still came into your room half way through the game to offer you some help. The first thing I told you was that you were falling behind quite a bit and offered you some help. Your reply was that you were all fine and didn't want any help so I left. At the end of the game I offered to show you the solution for 2 puzzles so you could appreciate how logical the game is. Then you quickly ask me "How come we needed to go back in the first room to get the clues for this puzzle?" which I've replied "Why not? There are no rules saying you don't need to."
One of the first thing we do when welcoming players is to check how many escape rooms they've ever played so we can make our recommendation regarding the difficulty level (this is part of our standard procedure). Since you were all first timers, I strongly recommended you to go for the Medium level and told you that only 40% of the teams do escape this room and that most of them are not first timers either. You've still decided to go again my recommendation and choose the Hard level.
Our briefing has been well developed through the years and reviewed numerous times to the version that it is today. It is a clear and very concise briefing which lasts about 2 minutes, otherwise we could start losing players' attention. Considering many children come to play with us and escape our rooms within 60 minutes, even on their first time, our briefing appears to be perfectly adequate. At the end of the briefings, we always invite players to ask questions. When players ask questions like "Where do we start from?", "What's the first clue?" or "How many puzzles are there?", we always reply "Well... you'll need to figure it out with your teammates." It's basically what the game is all about. You must work as a team to figure things out. However, all the puzzles are logical and kids can solve them all.
In fact, I did brief your team at the same time that 2 other teams from another business and both of them successfully escaped their rooms in 45-50 minutes.
No I wasn't having a bad day at all. Even if I did, I would still provide every customer with a nice service. I take a lot of pride in my little business.
Once again, I'm very sorry that you didn't enjoy your experience. If you decide to play another escape game, even if it's not with us, I'd like to recommend you to let loose. Those games are designed to put you out of your comfort zone and not being in control at all times is part of the activity. That's why it's a true team game.
Written March 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rahz Sen
Geelong, Australia3 contributions
Jun 2022 • Friends
My friend and I came in to play the Submarine room. The room was beautifully designed and the story was immersive. Overall, one of the best escape rooms I've done in NZ. Of note, we were looked after by Levi, who gave us a great experience. I'd highly recommend coming here for your next night out! Having returned to NZ for the first time in a few years, we had to use public transport and it was fairly easy to get to the venue. A great option if you don't have a car! Thank you for a great evening!
Written June 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
astridshirley
Auckland, New Zealand8 contributions
May 2022 • Friends
Great for group 12/13 yr old friends celebrating a birthday. Challenging but not too difficult with plenty to keep young minds working for a full hour. Very enjoyable! Very helpful staff
Written July 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Della S
7 contributions
Apr 2021 • Family
Such a friendly man (Levi I think) we were running late and he was so kind to us. Sat and explained everything beautifully to the children and me. It was fun, and quite a challenge. 1 adult 4 children 1 teenager medium challenge, for us it was a lucky escape. Thank you for the school holiday fun. Highly recommend, and children are already planning their next visit.
Written April 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Della for sharing your review. It means a lot to our team. Yes it was Levi who welcomed you. He doesn't know it yet but his bonus is going up from next Monday ;) It's partial because of the great reviews we've received from players he looked after.
We are looking forward to see you again soon for another challenge!
Written May 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mary M
16 contributions
Mar 2024 • Couples
We are booked to go for our third visit on Thursday! We are obsessed with this place and the rooms! The staff are very welcoming and extremely helpful!! We can't wait for try the new room once its open, nice local gem in South Auckland! Will Definity be back :)
Written March 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kanika D
United Arab Emirates26 contributions
Aug 2018 • Couples
We had an amazing time doing the Western Jail Break. Still buzzing from the experience. William, owner and our guide was a lot fun and made our experience a lot more memorable. Highly recommend this place.
Written August 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for you encouragement. I wish you a wonderful holiday in New Zealand! I'd love to see you again before you fly away.
Written August 26, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elle
New Zealand8 contributions
Jun 2019 • Friends
I used to think that my squad was full of intellectuals and that together we had a decent amount of brain cells. That was before I picked medium difficulty on our first escape room together. Ten minutes were wasted to screaming, fifteen on frantic talking over each other, and several more on yelling numbers at each other. It was a memorable birthday experience.
I learnt a lot about my friends. That one of them knew enough Spanish to listen to a radio murmur staticky numbers for fifteen minutes, that another was dumb enough and smart enough to stare at the ceiling constantly, and that all of us were claustrophobic to varying degrees.
I learnt a lot about my friends. That one of them knew enough Spanish to listen to a radio murmur staticky numbers for fifteen minutes, that another was dumb enough and smart enough to stare at the ceiling constantly, and that all of us were claustrophobic to varying degrees.
Written June 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Is there space to eat after? Like a party room to hire? And have pizza delivered? Or is it close somewhere we could go to eat? Arranging 11 year old bday party. Parents/kids 😊
Written August 20, 2019
William N
Manukau, New Zealand
Hi Kathryn. Sorry I haven't notice your question till now (no email notification from TripAdvisor for questions...). Since you've already came and placed a 5-start review on us, I assume you had a great time.
For everyone else, the answer to the question is that our lobby is a shared space with sitting for about 30-35 people. While a lot of people choose us for their birthday activity, food is not allowed on site. However we highly recommend Woodside Tavern and Krispy Kreme as venues to chill out after your game. They are both 1 minute drive away from us.
Written October 31, 2019
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