Chipmunks
2.5
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
2.5
17 reviews
Excellent
2
Very good
2
Average
3
Poor
3
Terrible
7
Mii M
Avarua, Cook Islands46 contributions
Aug 2019 • Family
Our kids (4yo and 7yo) absolutely loved the playground and we were there for 90 mins - plenty of time to explore every nook and cranny. The weather was poor so it's great to have an indoor playground option for kids, BUT it's still cold inside too so dress warm. We paid $17 per child, and parents/spectators are free.
On the downside, the toilet facilities and seating area required some cleaning as some areas (table tops, chairs, some floor, bathroom door handles) were sticky. As long as we were there no one cleared or wiped down tables. BUT the playground itself was pretty clean. Sadly the ball maze game in the ball pit didn't work so I hope they fix it soon. There were some really cool games in there.
You can't bring in your own food or drinks, except for baby food, so you have to buy from their cafe. They gave hot water for free to let us warm up our baby food for our 7 month old baby).
Overall, the kids had so much fun and we would absolutely bring them back because of that. It's a great option for rainy day activities that let kids burn off steam.
On the downside, the toilet facilities and seating area required some cleaning as some areas (table tops, chairs, some floor, bathroom door handles) were sticky. As long as we were there no one cleared or wiped down tables. BUT the playground itself was pretty clean. Sadly the ball maze game in the ball pit didn't work so I hope they fix it soon. There were some really cool games in there.
You can't bring in your own food or drinks, except for baby food, so you have to buy from their cafe. They gave hot water for free to let us warm up our baby food for our 7 month old baby).
Overall, the kids had so much fun and we would absolutely bring them back because of that. It's a great option for rainy day activities that let kids burn off steam.
Written August 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emma W
Tuakau, New Zealand19 contributions
Jul 2019 • Family
This place is amazing for the children!! There are age ranged activities of soft play from babies/toddlers to ages 5-8. My kid loves it!
BUT.....As a parent it’s a bit of a germ zone. They have a lovely set up there play zone wise but it’s just nothing outside of the play area is clean. The floor doesn’t seem sanitary or washed, the party rooms just look like like they were licked over with a basic wipe down and never deep cleaned.
Toilets don’t look like they got touched from the recent renovation. They are still super, super, super Grimey and a bit run down which is such a shame!
The place is such a kids dream but a parents nightmare.
BUT.....As a parent it’s a bit of a germ zone. They have a lovely set up there play zone wise but it’s just nothing outside of the play area is clean. The floor doesn’t seem sanitary or washed, the party rooms just look like like they were licked over with a basic wipe down and never deep cleaned.
Toilets don’t look like they got touched from the recent renovation. They are still super, super, super Grimey and a bit run down which is such a shame!
The place is such a kids dream but a parents nightmare.
Written July 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jade R
2 contributions
Jun 2018 • Family
Could do with a clean but kids had fun and nothing water can't fix. Or soap for that matter. Food ok. Lots of space for kids to run and play. More lounges would be nice and old stuff out now and then...otherwise. ok place but yeah, needs more frequent cleaning.
Written June 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annoymous
1 contribution
Jan 2023 • Family
Chipmunks is filthy me and my son were playing through the big play area when I noticed, there was mold everywhere and growing on top of the play area. Not impressed as all the dust and mold fall on to the kids. Chipmunks staff is very unprofessional when coming to overwhelming situations. A chipmunk employee was very rude and had asked for “ one outs “ after work. Overall experience/s terrible. Me and my son now go to the New Lynn Chipmunks.
Written January 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
karlascott002
Auckland Central, New Zealand13 contributions
Oct 2016 • Friends
Please understand i have been to this place many times every year for kids birthdays the place is rundown its not clean & is very dusty as you will see if you go see for yourself. The staff are not great or good customer service reps but they do a job they seem to hate as if you are to be served its like a mission and their faces & frustration says it all . Waiting for food to be made takes longer than 30-45min for 1 burger might as well go Mc Donalds after.
Written January 13, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
haylem5
Auckland, New Zealand1 contribution
Apr 2017 • Family
this place should have a 0 as it is dirty and smelly leaky roof with buckets to collect water its filthy shut it down this chipmunks is terrible I actually felt sick in there and felt sorry I took my child there... Chipmunks in Henderson 100 times better...
Written May 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaeaTupou
Auckland, New Zealand37 contributions
Jan 2019
Was looking for a place to celebrate my sons 1st birthday and although I wasn't too pleased with the price and hours allowed, I kept in mind its my sons day! I went in to Manukau branch, looked, discussed the rules, signed the paper work and paid the deposit. Everything was set or so I thought but luckily I phoned in the day before the birthday to clarify some details. Only to be told I have been booked for the Botany branch. As upsetting as it was the staff member who handled my complaint was very nice and suggested she take over but but I could no longer trust them. I cancelled and got my deposit back and ended up doing our very own indoor playground at our church hall.
Written December 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmeliaIsaac
13 contributions
Mar 2017 • Family
Went there today with my grandson. Awful place, staff couldn't care less. Very very dirty smelt of urine! Chairs and tables ingrained with dirt. Stayed 5 minutes , that's 4 too many. This place should be closed down. Health hazard
Written March 9, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Welshy1300
Auckland, New Zealand6 contributions
Jan 2017 • Family
The outside of the building doesn't give a good first impression, the sign and building looks abandoned. The inside looks as though it hasn't had a single dollar spent on it since it opening. Everything is terribly worn out and broken. They have patched most things up with duct tape. A tunnel was broken with holes and they just used some sponge and duct tape over it to stop children getting hurt. The whole place looks extremely dirty. We weren't brave enough to try the cafe food. The people running it could do with some customer service lesson. Not to mention they decided to close an hour earlier than their posted time due to it being so quiet. I can't see this place lasting much longer unless they do a major revamp.
Written January 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crazyfornewzealand
Palmerston North, New Zealand107 contributions
Nov 2018 • Family
Took our toddler here, he loved it, was clean and tidy. Staff friendly and helpful. Good selection of food available. Plenty for the kids to play on.
Written November 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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