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Franz Josef Glacier Guides

63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
+64 3-752 0763
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Tours from Franz Josef Glacier Guides tend to sell out - travellers recommend booking in advance!
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US$58.80*
and up
Franz Josef Glacier Valley Walk
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US$341.65*
and up
Heli-Hike Franz Josef Glacier Walk
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The magnificent Franz Josef Glacier is widely regarded as the gem of New Zealand’s West Coast Glaciers.Franz Josef Glacier Guides gives you the opportunity to experience the most spectacular glacier environment available to the general public anywhere in the world, offering a range of glacier hiking tours to suit all levels of fitness and ability. We make a clear commitment to you that our trip is the most spectacular and rewarding available.
  • Excellent73%
  • Very good16%
  • Average5%
  • Poor3%
  • Terrible3%
Travellers talk about
“ice explorer” (225 reviews)
“helicopter ride” (205 reviews)
“hot pools” (119 reviews)
Open Now
All hours
Hours Today: 7:30 AM - 6:30 PM
LOCATION
63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
CONTACT
Website
+64 3-752 0763
Write a ReviewReviews (1,485)
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11 - 20 of 1,410 reviews

Reviewed 1 week ago

Our guide Meaghan was super enthusiastic and her knowledge of the Glacier was brilliant. I felt safe at all times, whilst also being challenged by some tricky terrain and 'off-piste' guided exploring. The glacier itself is beautiful and I truly felt Meaghan was giving us...More

Review collected in partnership with this attraction
Thank Alex C
Mason S, Front Office Manager at Franz Josef Glacier Guides, responded to this reviewResponded 4 days ago

Kia ora Alex C, Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. I will pass onto Meaghan the good news and enlighten here on the feedback. It is Wonderful to hear that you enjoyed your visit...More

Reviewed 1 week ago

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Thank Daniella H
Mason S, Front Office Manager at Franz Josef Glacier Guides, responded to this reviewResponded 4 days ago

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Reviewed 1 week ago

We booked a heli-hike for the afternoon the day after we arrived in Franz Josef. We called the night before to confirm and check weather, and were told to call back the next morning. We did so multiple times, but no one answered. When we...More

Thank Jessica4141
Mason S, Front Office Manager at Franz Josef Glacier Guides, responded to this reviewResponded 4 days ago

Kia ora jessica4141, Thank you for taking the time to show your concern with us. I would like to apologize for the service you received whilst you were visiting. Please be aware that I have taken this information on board and will ensure that we...More

Reviewed 1 week ago via mobile

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Thank Mellissa P
Mason S, Front Office Manager at Franz Josef Glacier Guides, responded to this reviewResponded 4 days ago

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Reviewed 1 week ago

We did the helihike. Got on. The glacier by helicopter and then walk3d on it. It was a bit scaryiny but an experience 8 wouldn't miss!! Absolutely amazing!!More

Review collected in partnership with this attraction
Thank yonitk225
Mason S, Front Office Manager at Franz Josef Glacier Guides, responded to this reviewResponded 1 week ago

Kia ora yonitk225, Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. Glad you enjoyed this amazing experience. Wonderful to hear that you enjoyed your visit to Ka Roimata o Hine Hukatere, we look forward to welcoming...More

Reviewed 1 week ago

the guid was nice. however it is not value for money to book a guided tour to a tour you could do for free. the only advantage is some explanation on the area (which you could google) and a shutle from the village to the...More

Review collected in partnership with this attraction
Thank gil807
Mason S, Front Office Manager at Franz Josef Glacier Guides, responded to this reviewResponded 1 week ago

Kia ora gil807, Thanks for taking your time to place feedback on trip advisor. I will pass this feedback onto the team. The Glacier Valley Walk is an interpretive tour that is offered to guests to learn about the flaura, fauna and history of the...More

Reviewed 1 week ago via mobile

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1  Thank nikallison88
Mason S, Front Office Manager at Franz Josef Glacier Guides, responded to this reviewResponded 1 week ago

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Reviewed 1 week ago

Our guide was very knowledgeable about the local fauna and was enthusiastic in bringing us around in the safest way possible. Truly enjoyed "tasting" what the Mauri explorers ate and learnt alot about the history of the area.More

Review collected in partnership with this attraction
Thank Christopher C
Mason S, Front Office Manager at Franz Josef Glacier Guides, responded to this reviewResponded 1 week ago

Kia ora Christopher C, Thank you for your feedback on TripAdvisor – we appreciate your comments. It is always fantastic to hear that you enjoyed your experience with us in Franz Josef Glacier. Thanks for the great feedback regarding the Glacier Valley walk. We look...More

Reviewed 1 week ago via mobile

Had a really good experience ice climbing with Michael as my guide. He was confident and well organised and knowledgeable. The equipment was good and the helicopter rid a real treat. He found some good climbing spots suitable to our ability. Would have preferred more...More

Thank Cp0406
Mason S, Front Office Manager at Franz Josef Glacier Guides, responded to this reviewResponded 1 week ago

Kia ora Cp0406, Thank you for taking the time to share your experience on TripAdvisor, we appreciate your comments. It is always great to receive feedback of this nature, we will make sure to pass it on to our team. I will pass onto Michael...More

Reviewed 1 week ago

The people are a delight. The area is so cute everyone very helpful. The helicopter ride was great. The trek up to the glacier was so fun and informative. The weather was warmer than normal so make sure to take your water. Stayed at a...More

Review collected in partnership with this attraction
Thank mimsm1985
Mason S, Front Office Manager at Franz Josef Glacier Guides, responded to this reviewResponded 1 week ago

Kia ora mimsm1985, Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. During the summer, our guests are always surprised at how warm it can be on the glacier. Wonderful to hear that you enjoyed your visit...More

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Questions & Answers
AdrienneSelarep
27 November 2017|
AnswerShow all 11 answers
Response from Patricia W | Reviewed this property |
We stayed at the scenic hotel right there. The restaurant AliceMay (walking distance) is Terrific...... Make reservations thru TA........beef cheeks!!!!! The Tour is within walking distance of the Scenic Hotel - but we... More
0
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landdream
1 November 2017|
AnswerShow all 4 answers
Response from sydney_park_ey | Reviewed this property |
You will never know how the weather will turn out, as it’s mountain area the weather changes rapidly. And Helicopter runs ONLY when the weather allows. I think it is the best to go there and book the tour directly at the... More
0
Votes
Emohtar
15 October 2017|
AnswerShow all 5 answers
Response from Mason S | Property representative |
Kia ora Emohtar, our Heli Hike is suited for a wide range of fitness abilities. As David has said, theguides do stop frequently to allow our guests to take in the awe-inspiring scenery and listen to the guides stories as... More
0
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