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West Coast Wildlife Centre

#8 of 32 things to do in Franz Josef Features Animals
Cnr Cowan & Cron Streets, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
+64 3-752 0600
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US$28.22*
and up
Franz Josef Wildlife Center Adm with Optional Backstage Pass
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Lonely Planet voted the West Coast Wildlife Centre in the heart of Franz Josef as one of the 12 must see things to visit in New Zealand. This is the largest kiwi hatching facility in the South Island and the "must see" indoor all weather attraction in Franz Josef – home to the official hatching facility for the world's 2 rarest kiwis – the Rowi and Haast Tokoeka. See live kiwi during the day inside our nocturnal house, discover the interactive glacier attraction and West Coast storytelling areas or go behind the scenes on the “Backstage Pass Tour” and see live kiwi chicks and meet the friendly kiwi ranger staff. Numbers are very limited on the 30 minute Backstage Pass Tour so booking are highly recommended to avoid disappointment. The best shopping in Franz Josef can be found here inside the all weather facility -and enjoy free Wi-Fi in the cafe to keep connected to family and friends. Enjoy a coffee or a snack in the cafe – or pick up a pack lunch for your day of adventure. Open from 8.30am daily – 365 days. Set aside 1-2 hours for your visit. All tickets purchased are valid for 24 hours so you can come back and see the kiwi as many times as you like within that period !.
  • Excellent34%
  • Very good32%
  • Average17%
  • Poor10%
  • Terrible7%
Travellers talk about
“eggs” (20 reviews)
Closed Now
All hours
Hours Today: 11:00 - 19:00
Suggested Duration: < 1 hour
LOCATION
Cnr Cowan & Cron Streets, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
CONTACT
Website
+64 3-752 0600
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Reviews (575)
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51 - 60 of 507 reviews

Reviewed 3 March 2017

Having seen Kiwi's at Rainbow Springs Nature Park in Rotorua 10 years ago we wanted to see them again on our recent trip. Staying in Franz Josef at the Bella Vista Motel just a short walk from West Coast Wildlife Centre made it easy. The...More

Thank Bridstow
Rich651000, Manager at West Coast Wildlife Centre, responded to this reviewResponded 12 March 2017

Thanks for your very kind and detailed review and the team and i are delighted that you enjoyed the visit and took your time to discover the attraction and learn more about our kiwi. Our objective when we designed the attraction was for it to...More

Reviewed 2 March 2017

Cost is 38 dollars pp and it's dark and it's hard to see the two birds. On the other hand you contribute the dollars to preserve the birds. They are doing a great work

Thank Centh
Rich651000, Manager at West Coast Wildlife Centre, responded to this reviewResponded 12 March 2017

Thanks for the 4 star review and delighted that you took the time to visit and appreciate the work the team are doing in partnership with the Department of Conservation to save the world's rarest kiwi.

Reviewed 1 March 2017

Kiwis are nocturnal so their enclosures are in semi darkness. It took 5 minutes for our eyes to adapt to the gloom but then we could see the two kiwis running around. Lovely to get so close. The visitor centre is worth a visit, with...More

Thank Calasraid
Rich651000, Manager at West Coast Wildlife Centre, responded to this reviewResponded 12 March 2017

Thanks for taking the time to visit and delighted that you enjoyed your time with us. We think it is pretty amazing to get so close to the world's rarest kiwi and to then know the kiwis that you saw will all be going back...More

Reviewed 28 February 2017

Impressed with the knowledge and work going on here to save the kiwi from extinction. Would love to think that our grandchildren will still be able to see kiwis when they grow up. Opted for the back stage tour which while expensive gave us a...More

Thank Anne B
Rich651000, Manager at West Coast Wildlife Centre, responded to this reviewResponded 12 March 2017

Thanks Anne for your kind comments and we really hope that your grandchildren will still be able to see kiwi when they are growing up too. ! You saw of course the world's rarest kiwi called the rowi and there are sadly now less than...More

Reviewed 26 February 2017

We took our two kids (4 and 1 year olds) here so they could see a real kiwi. It is a little expensive but under 5 are free which is awesome, and the money goes towards conservation. Our 4 year old loved it! She was...More

1  Thank KerynO84
Rich651000, Manager at West Coast Wildlife Centre, responded to this reviewResponded 12 March 2017

Thanks Keryn for the kind review and pleased that the attraction really worked really well for your family and you achieved your goal of seeing a live kiwi !. Not any kiwi of course but you all saw the world's rarest kiwi called the rowi...More

Reviewed 24 February 2017

Expensive and over rated . Its dark and you'll be lucky to see anything . Both of us felt it was expensive . I would not recommend it at all .More

Thank Phatahchand
Rich651000, Manager at West Coast Wildlife Centre, responded to this reviewResponded 25 February 2017

Saddened and disappointed by your review as clearly wildlife and seeing the world's rarest kiwi - was not the attraction for you. Perhaps you were expecting something quite different - but in order to see the world's rarest kiwi ( nocturnal bird of course )...More

Reviewed 22 February 2017

Thank goodness for the conservation efforts here to save the Rowi and Haast Tokoeka kiwis. Without the support of the fees they collect and donations these rare kiwis would be even more endangered. The staff was very knowledgeable and caring. Sorry, I just don't get...More

Thank Happy415
Rich651000, Manager at West Coast Wildlife Centre, responded to this reviewResponded 25 February 2017

Thanks for the 5 Star review and great understanding of what the team and i - in partnership of the Department of Conservation - are trying to achieve the save the rarest of kiwi. We are not a Disney attraction where everything is done for...More

Reviewed 21 February 2017 via mobile

Heavy rain drove us indoors here. The tickets are expensive for what you get - you only see 3 kiwi - but I suppose the profits go towards conservation. There are a couple of good films about kiwi habitat and conservation, their numbers and predators....More

Thank Christine R
Rich651000, Manager at West Coast Wildlife Centre, responded to this reviewResponded 25 February 2017

Appreciate you taking the time to visit our attraction Christine and sounds like you spent around an hour inside our indoor attraction when it was raining. I'm hoping you left with a much better understanding of the work we are doing in partnership with the...More

Reviewed 16 February 2017

What a great experience. You start by seeing young kiwis and learning about their history and habitat. If you get the ticket for the ranger talk, you get even more info about the variety of kiwis and the important work they are doing to help...More

Thank AlmostAnywhere44
Rich651000, Manager at West Coast Wildlife Centre, responded to this reviewResponded 25 February 2017

Thanks for the kind review and delighted that you enjoyed your visit and the behind the scenes tour. Our attraction is designed to help share with you key information around the worlds rarest kiwi and take you on a journey of discovery as there are...More

Reviewed 15 February 2017

The Centre is working to protect kiwis in the wild and ensure their survival. Several kiwi are on view at the Centre, and the videos and other information is interesting and helpful. Also, the Centre has good info on geology and the nearby glacier.More

Thank TravelingGramma005
Rich651000, Manager at West Coast Wildlife Centre, responded to this reviewResponded 16 February 2017

Thanks for the 5 star review and delighted that you enjoyed your visit and recognise the work the team are doing in partnership with the Department of Conservation to help save the world's rarest kiwi.The glacier and films help put this all into context and...More

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Questions & Answers
Darren G
14 March 2017|
AnswerShow all 2 answers
Response from Rich651000 | Property representative |
Hi Darren Richard here -I'm the GM. Really surprised -to be very honest -by your comments -but no issue at all for a full refund. Take a picture of your receipt and I'd be happy to provide a refund immediately. Email to... More
0
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Darren G
14 March 2017|
AnswerShow all 3 answers
Response from David M | Reviewed this property |
There were three Kiwis in the special enclosure, you had to allow your eyes to get used to the darkness. I had asked all these questions before I went in and my expectations were already set. I accepted that the fee went... More
1
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Diana S
18 April 2016|
Answer
Response from Rich651000 | Property representative |
We hatch the rowi kiwi and the Haast tokoeka kiwi and you are guaranteed to see kiwi in the open and very natural nocturnal house.
0
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