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National Park Service Visitor Center

Review Highlights
Very helpful rangers and volunteers

Started here on my day in Salem. Very informative and helpful rangers and volunteers. They... read more

Reviewed 1 week ago
Holly T
New York City, New York
Great place to start in Salem MA. Very helpful!

I recommend you start your visit to Salem MA at the visitor center, as they offer much useful... read more

Reviewed 2 weeks ago
Lawrence, Massachusetts
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Traveller Overview
  • Excellent56%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center is an ideal place to begin your visit to Salem and the Essex National Heritage Area. National Park...more
2 New Liberty St, Salem, MA 01970-3732
+1 978-740-1650
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Most Helpful Positive Review
Reviewed April 19, 2015 via mobile

Everyone here was more than helpful. The documentary about the Witch Trials was excellent. Don't bother visiting the hokey other sights in town. I had fond memories of the place. I shouldn't have gone back! Change here has not been a good thing.

4  Thank Chouette222
Most Helpful Critical Review
Reviewed June 25, 2016

The only reason I would recommend the Visitors Center to people is perhaps as a place to meet up. It is across the street from one of Salem's 2 parking structures. The people staffing the place don't seem to have answers to simple questions. I'm...More

8  Thank FlyingWitch13
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All reviews great place to start starting point parking garage across the street clean restrooms helpful rangers witch trials public bathrooms essex county rest rooms plan your visit minute movie maritime history interesting displays your bearings great information gift shop answer questions
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1 - 10 of 488 reviews
Reviewed 1 week ago

Started here on my day in Salem. Very informative and helpful rangers and volunteers. They recommended I sign up for the Derby/Narbonne House Tour, which is limited to 7-8 people once a day and I'm glad I did. I got much more out of the...More

Thank Holly T
Reviewed 2 weeks ago

I recommend you start your visit to Salem MA at the visitor center, as they offer much useful information here. The staff there is very knowledgeable and are able to offer recommendations, etc. they also have some really nice maritime based artifacts and models here....More

Thank its420erik
Reviewed 2 weeks ago via mobile

I find visitor centers helpful. This one had free movie on local history and items to view along with a nice gift shop and restrooms.

Thank lather66
Reviewed 3 weeks ago

Great facility. Organized and clean. Great information. Approachable staff. Wish I had this as my jump off point!

Thank anngadam
Reviewed 3 weeks ago

Great location and information (and a nice assortment of souvenirs) but we really needed it to be open beyond 5pm on such a busy weekend as the 20th and 21st were!

Thank ShannonD1577
Reviewed 3 weeks ago

We went several times to ask for advice and the rangers were amazing. Plus they have real bathrooms. :)

Thank LoriH1296
Reviewed 3 weeks ago via mobile

The film is absolutely worth doing, before anything else in Salem. It gives factual information about Salem and the witch trials. It's about 40 mins long. It was so cheap. 5 dollar each I think. The staff were a bit grumpy and not very helpful,...More

Thank Dandh012
Reviewed 4 weeks ago via mobile

The fellow providing information was excellent. He gave us good information for our limited time in Salem. Thanks

Thank Don H
Reviewed 4 weeks ago

Wanted to learn about the Salem witch trials so we stopped here for a 35 minute min documentary. This was very well done, as we had hoped.

Thank Lilacwheaty
Reviewed 4 weeks ago

My wife got several of her passport stamps here and the staff were very helpful - good to stop here before venturing into the town center

Thank mike s
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Questions & Answers
Ask a question
September 30, 2018|
AnswerShow all 9 answers
Response from Elizabeth D | Reviewed this property |
There is a parking area near the visitors center. It is not free, you have to pay to park. It wasn't designated specifically to the visitors center.
Brent B
October 12, 2016|
Response from Bob F | Reviewed this property |
Open 9AM-5PM every day except closed on Thanksgiving, December 25th, and January 1st