We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

National Park Service Visitor Center

Review Highlights
Good Starting Point

Good starting point for your visit to Salem to get maps and basic information. Salem itself is... read more

Reviewed 4 weeks ago

And the gift shop had a nice variety of locally made goods. the clerk in the gift shop was also... read more

Reviewed 5 weeks ago
Read all 482 reviews
All photos (51)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center is an ideal place to begin your visit to Salem and the Essex National Heritage Area. National Park...more
2 New Liberty St, Salem, MA 01970-3732
+1 978-740-1650
Top Selling Tours & Activities in and around Salem
from US$20.00
More Info
from US$16.00
More Info
from US$16.00
More Info
from US$20.00
More Info
Reviews (482)
Filter reviews
473 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviewsgreat place to startstarting pointparking garage across the streetpublic bathroomshelpful rangerswitch trialsessex countyplan your visitminute movieclean restroomsrest roomsmaritime historya small gift shopinteresting displaysyour bearingssalem visitanswer questions
Updating list...
1 - 10 of 473 reviews
Reviewed 2 weeks ago

This visitor center is mainly a gift shop. We thought there was a film telling the history of the waterfront and shipping. That would have been helpful. We were able to get brochures and a map, but the park service staff was not very interested...More

Thank Barbara H
Reviewed 3 weeks ago via mobile

There are some items there on display and a moderate sized gift shop. The play a fill that’s about 20-30 minutes about the Salem Witch Trials that is informative. Costs $5. It’s centrally located so easy to find. The hours aren’t very extensive though, 10...More

Thank tshep42
Reviewed 4 weeks ago

Good starting point for your visit to Salem to get maps and basic information. Salem itself is really, really not worth the time

1  Thank Stephen4261
Reviewed 5 weeks ago

And the gift shop had a nice variety of locally made goods. the clerk in the gift shop was also quite informed about the area, which was great.

1  Thank SaintAnna80
Reviewed August 17, 2018

The visitor center for the Salem Maritime National Historic Site covers the period of time when Salem was the largest port in the country and per capita the wealthiest in the country. Of course, you can't overlook the Salem witch trials, which didn't actually happen...More

1  Thank SGB_on_the_road
Reviewed August 16, 2018

Chock full of useful info for your trip and cool crap to buy. I got a JFK bobble-head here! Very clean and modern.

1  Thank SteveR4626
Reviewed August 16, 2018

This place is conveniently located in the middle of the action in Salem.When you walk in you are confronted with a barrage of visuals.You have the marvelous displays showing you various historic models,the merchandise for sale and the information desk to one side.Don't forget your...More

Thank Surrfred
Reviewed August 13, 2018

In the heart of downtown Salem you will find the all important Visitors' Center. The facility is brimming with pamphlets and information to help you plan your visit, and is well stocked with beautiful, fun, and educational merchandise related to Salem and New England history....More

Thank Christine D
Reviewed August 6, 2018

We stumbled across the visitor's center on our first trip to Salem. It is mostly a gift shop, with a few ship models celebrating Salem's maritime history. I did not view the movies as there was a fee, but now wish I had. They also...More

Thank goingforadrive
Reviewed August 5, 2018 via mobile

The Rangers here were super helpful and rhat is what I needed. Clean restrooms and a small store. Some historical artifacts. But most of all, the ranger was super helpful and knowledgeable and set us off on the right path to see what we were...More

1  Thank bodhi0916
View more reviews
Nearby HotelsSee all 3 nearby hotels
Hawthorne Hotel
2,139 reviews
.15 km away
The Hotel Salem
63 reviews
.22 km away
Salem Waterfront Hotel & Suites
1,796 reviews
.34 km away
Harbor Light Inn
491 reviews
4.04 km away
Nearby RestaurantsSee all 229 restaurants in Salem
Red's Sandwich Shop
1,427 reviews
.20 km away
Tavern on the Green
373 reviews
.14 km away
320 reviews
.16 km away
Bella Verona
434 reviews
.17 km away
Nearby AttractionsSee all 169 attractions in Salem
Peabody Essex Museum
1,852 reviews
.09 km away
Salem Witch Museum
2,831 reviews
.15 km away
76 reviews
.09 km away
Questions & Answers
Ask a question
Brent B
October 12, 2016|
Response from Bob F | Reviewed this property |
Open 9AM-5PM every day except closed on Thanksgiving, December 25th, and January 1st