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KeyBank Center

Certificate of Excellence
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Address: 1 Seymour H Knox III Plz, Buffalo, NY 14203-3007 (Formerly HSBC Arena)
Phone Number:
+1 716-855-4444
09:00 - 17:00
Open now
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Mon - Fri 09:00 - 17:00
Sat 09:00 - 14:00

TripAdvisor Reviewer Highlights

Read all 397 reviews
Visitor rating
  • 208
  • 135
    Very good
  • 29
  • 8
  • 1
Nice Arena for NCAA's

Perfect sized arena for first round of NCAA March Madness. Clean arena with good selection of food. Went a reception first at the connect Marriott. Would have been a convenient... read more

4 of 5 bubblesReviewed 3 days ago
New Jersey, USA
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397 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Rochester, NY
Level Contributor
766 reviews
249 attraction reviews
common_n_attraction_reviews_1bd8 256 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Spent many hours this past weekend at the Key Bank Center as part of the NCAA Men's Basketball First and Second Round games on Thursday and Saturday. The event itself was well run, except for the NCAA "no beer" rule and Buffalo was a very good host. The arena itself was nice, the seats comfortable (we were in the lower... More 

Thank Fondue4two
New Jersey, USA
Level Contributor
39 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Perfect sized arena for first round of NCAA March Madness. Clean arena with good selection of food. Went a reception first at the connect Marriott. Would have been a convenient hotel sice it was connect to the arena except they were charging over $600 for a basic room on a Thursday night.

Thank DavidNJ27
Level Contributor
36 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

Nice arena for sporting events. I like that the train bacically drops you off right at the door of the arena. My complaint would be $11 for two waters is outragous.

Thank J B
2 reviews
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Nice facility. Easy to get to. Good sight lines. Family friendly atmosphere. Great spot for march madness.

Thank Jeff D
Mentor, Ohio
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 1 week ago NEW via mobile

We spent an entire day at KeyBank Center watching four NCAA MarchMadness basketball games. The venue is a little dated. The seats have to be the most narrow I've ever sat in at a professional sports arena. We sat in the upper deck in row 3 of section 316 and row 13 of section 306. The views from each section... More 

Thank Trey E
Eden ny
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 1 week ago

I went to a concert there and the seats were great ! The view was amazing... I don't think their is a bad seat in the place. The acoustics are amazing!!! The price of the concert was very reasonable. Also the beverages and food was priced very reasonable also. Great choice!!!

Thank Sheryl H
Pearl River, New York
Level Contributor
66 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I've been to Madison Garden 50 times and after being at the Key Bank arena I have to say I like Key Bank better. Roomier to walk around, great viewing for hockey, more reasonable prices, real friendly people

Thank johnny1944
Charleston, South Carolina
Level Contributor
10 reviews
2 of 5 bubbles Reviewed 1 week ago

My group was appalled at the way the staff treated us during the concert that we spent a hefty amount to see and not to mention travelling all the way from SC to see this show.

Thank amanda_jacks1
Port Colborne, Canada
Level Contributor
16 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Attended the Maroon 5 concert there the other night. They have done a great job with the acoustics in the building. Have attended hockey/lacrosse games in the past. Parked in the harbor center, didn't even have to go outside.

Thank Brett G
Williamsville, United States
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 1 week ago

We attended a Buffalo Bandits game on January 14, 2017 at Key Bank Center. Seats were great, arena was clean and security appropriate for public family event. No negative experience at all.

Thank Valerie R

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?