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Buffalo Niagara Visitor Center

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Address: 403 Main Street, Buffalo, NY 14203-2109
Phone Number:
+1 800-283-3256
See all hours
Sat 10:00 - 14:00

The Buffalo Niagara Visitor Center: Your first stop for information on...

The Buffalo Niagara Visitor Center: Your first stop for information on where to stay, play, shop and eat!

You'll find a friendly face, maps, brochures, Buffalo merchandise, schedules for upcoming events and directions to anywhere you'd like to go. Our representatives will answer your questions about our city and region. Stop by and let us help you discover Buffalo and Niagara Falls!

The Downtown Visitor Center is located on the first floor of the historic Brisbane building, at 403 Main Street and is open Monday - Friday 10am-4pm (open Saturdays too Memorial Day - Labor Day). The Airport Visitor Center is located on the secure side of the airport, across from the Anchor Bar restaurant, 7 days a week 6am-6pm.

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TripAdvisor Reviewer Highlights

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Visitor rating
  • 4
  • 0
    Very good
  • 2
  • 0
  • 0
Very Pleasant Informed Staff

During a recent stop at the Buffalo Niagara Visitor Center I found a very pleasant and informed staff, they were able to answer all my questions, offer suggestions for things to... read more

5 of 5 bubblesReviewed 10 November 2016
Mike E
Buffalo, New York
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6 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Buffalo, New York
Level Contributor
110 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 10 November 2016

During a recent stop at the Buffalo Niagara Visitor Center I found a very pleasant and informed staff, they were able to answer all my questions, offer suggestions for things to do in the area with a number of brochures and rack cards to peruse. When I asked about places to eat they offered a number of close-by eateries and... More 

1 Thank Mike E
Jacksonville, Florida
Level Contributor
139 reviews
85 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 10 September 2016

I was disappointed. The information is sparse when it comes to the city of Buffalo. There is voluminous information, but most of it was about the region. My hotel concierge was far more helpful. I guess I should have taken more notice of the title than I did. They need to have more information about the wonderful things to see... More 

Thank AlanBartlett
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 August 2016 via mobile

We had only a day to visit Niagara Falls and we were looking for a place to store or bags. We were greeted very warmly and were offered to store our bags at this premises. Very kind and polite customer service and vibrant atmosphere at visitor center must be one of our highlight to our recent Niagara Falls.

1 Thank rubina k
Harrisburg, Pennsylvania
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 August 2016

We arrived at the visitors center...for directions. it sits just off 190 beside a Bob Evans restaurant. We were greeted by an energetic, attractive young woman, named Tina ( she wore a white long sleeve polo, there was a comedic conversation about this). As we talked about our tour needs, Tina steered us towards a Grayline tour.....She called ahead and... More 

1 Thank djtommyt106
Tulsa, Oklahoma
Level Contributor
61 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 22 July 2015

Beautiful building - obviously lots of history here. Its a visitors center - not an amusement park but the information that you can gather here is incredible. Definitely gather as much intel that you can and get lost in the city. Great people and friendly staff.

1 Thank Thorn71
Lakeland, Florida
Level Contributor
103 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 30 May 2015

I arrived early afternoon at my downtown hotel and walked the four blocks to the Buffalo Visitor Center. There a very helpful young man gave me lots of tips on what to see, provided me with a walking tour book and answered all my questions with great patience. The Center has lots of informational material and some cute souvenir items... More 

4 Thank Jan W

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Buffalo Niagara Visitor Center and other visitors
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Questions? Get answers from Buffalo Niagara Visitor Center staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?