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Kiwi Cave Rafting

95 Waitomo Caves Road, Waitomo Caves 3977, New Zealand
+64 7-873 9149
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Review Highlights
Loved every second!

Loved this experience. Been traveling both the north and south island and this is by far one of my... read more

Reviewed 4 days ago
caxb34
,
Dunedin, New Zealand
Interesting Experience

The experience was a good one, but there is quite a bit of room for improvement. 1. Give... read more

Reviewed 1 week ago
Garfunky
Read all 792 reviews
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Overview
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Kiwi Cave Rafting (origionally Rap Raft 'n' Rock) combines 5 spectacular caving adventures into one great value 5 hour tour. Clients abseil down into the cave then go caving, blackwater rafting, see a huge glow worm display and rock climb out. We are 100% locally owned and operated. Our cave is totally natural. We take small groups with a maximum of 6 people. To join the adventure call: 0800 228 372.
  • Excellent80%
  • Very good17%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“rock climbing” (100 reviews)
“great guide” (48 reviews)
“small group” (56 reviews)
LOCATION
95 Waitomo Caves Road, Waitomo Caves 3977, New Zealand
CONTACT
Website
+64 7-873 9149
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Reviews (792)
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1 - 10 of 792 reviews

Reviewed 4 days ago

Loved this experience. Been traveling both the north and south island and this is by far one of my favourite experiences since arriving in NZ in February. Tom our tour guide was fabulous, made the whole experience that much better. Brought us chocolate and a...More

Thank caxb34
KiwiCaveRafting, Front Office Manager at Kiwi Cave Rafting, responded to this reviewResponded 2 days ago

Hey there! Thanks so much for the top review, Tom will be getting a big head! Hope you enjoy the rest of your travels :-)

Reviewed 1 week ago

The experience was a good one, but there is quite a bit of room for improvement. 1. Give everyone red headlights. the star of the caves are the glowworms, why take away the night vision of your customers when you can easily get everyone red...More

Thank Garfunky
KiwiCaveRafting, Front Office Manager at Kiwi Cave Rafting, responded to this reviewResponded 1 week ago

Hi there. Thank you for taking the time to review us. We always welcome feedback and take on-board ideas to improve our tour. I just wanted to take this opportunity to address a couple of your points though. When it comes to our gear, yes...More

Reviewed 2 weeks ago

What an experience! My partner and I, who are Auckland based, heard about the Kiwi Cave rafting company through friends and decided to go. Though its approaching mid winter, it was 9 am and the water was 7 degrees, we didn't even notice the cold....More

Thank jessicaleighfitch
KiwiCaveRafting, Guide at Kiwi Cave Rafting, responded to this reviewResponded 1 week ago

Thanks!!! Glad to hear you enjoyed us some much and a big thanks for the review.

Reviewed 3 weeks ago via mobile

Great trip into a really beautiful cave! The hot drinks and soup was an added bonus after running around in the cold water.

Thank Jessica F
KiwiCaveRafting, Front Office Manager at Kiwi Cave Rafting, responded to this reviewResponded 2 weeks ago

Thanks for taking the time to review us. Glad you found the cave to be beautiful and enjoyed your trip!

Reviewed 4 weeks ago via mobile

My two friends and I had an amazing experience with a professional tour guide who joked around but was serious when he needed to be. It was only the three of us, as the tour wasn't full booked. This was so great. We've learned a...More

Thank Nina V
KiwiCaveRafting, Guide at Kiwi Cave Rafting, responded to this reviewResponded 4 weeks ago

Thanks so much Nina for taking the time to review us so many years later, obviously we seemed have left a lasting impression. Glad you enjoyed your time here so much :)

Reviewed 4 weeks ago

Excellent day activity we really enjoyed it! 100% recommended! We were really sad when it ended. Beth was a great tour guide!

Thank George C
KiwiCaveRafting, Front Office Manager at Kiwi Cave Rafting, responded to this reviewResponded 4 weeks ago

Thank you for your review. It was great having you on our tour!

Reviewed 19 May 2017 via mobile

What a way to start your day! So beautiful and unique. We all had a great time even my sister's who faced their fears of heights and tight spaces. Proud to say they concurred though. We would highly recommend giving it a go. Such an...More

Thank littleskippy5
KiwiCaveRafting, Front Office Manager at Kiwi Cave Rafting, responded to this reviewResponded 4 weeks ago

Hi. We 're so glad you enjoyed our tour and found the cave to be as beautiful as we do. It's always rewarding for us when people come on our tours and face their fears and to see how proud and happy they are afterwards,...More

Reviewed 17 May 2017

Me, my brother and my mum (who is 53!) decided to visit Waitomo caves with Kiwi Cave Rafting and we are really glad we did. This rough and ready family run business offered an awesome experience of seeing the glowworms. We were well equipped and...More

Thank Bryony R
KiwiCaveRafting, Front Office Manager at Kiwi Cave Rafting, responded to this reviewResponded 4 weeks ago

Hi there! Thanks for your review. It's so awesome that you brought your mum along on your tour. We always say that age is just a number, it's about having the right attitude and a sense of adventure!

Reviewed 17 May 2017

This was so far from what we ever expected we would get on a cave tour. Beth, our epic cave guide, was clearly in love with what she was doing which made it all the more fun for us. The cave its self is beautiful...More

Thank Alicia A
KiwiCaveRafting, Front Office Manager at Kiwi Cave Rafting, responded to this reviewResponded 4 weeks ago

Hi. Thank you so much for such a great review. Beth does indeed love her job, as do the rest of our guides. We are all committed to giving our customers the most enjoyable and safe trip possible so it means a lot to us...More

Reviewed 16 May 2017

Is a wonderful experience!but our guide is impatient. every experience is very cool, when you turn off your light, you can see all the glowworm on the cave,that is amazing!!!!! is not very cold in MAY.More

Thank 鈺淳曾
KiwiCaveRafting, Front Office Manager at Kiwi Cave Rafting, responded to this reviewResponded 4 weeks ago

Hello! Thank you for taking the time to review us. I'm surprised that you found your guide to be impatient, that is not something we usually hear. We find that all of our guides love their jobs and are passionate about the cave and always...More

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Questions & AnswersAsk a question
victoria_soriano
Which cave is this tour in?
5 July 2016|
Answer Show all 3 answers
Response from KiwiCaveRafting | Property representative |
Heya, cheers for the answers guys. Yes there are lots of caves in the Waitomo area. Our company operates in a cave called Mangawhitikau, it is the 9th longest cave system in New Zealand and just like the others said there's... More
1
Vote
Kate C
Hi, I am having trouble navigating through your website. When I click to book the 3 hour tour, I am only given the option to book the 5 hour tour. Can I book the 3 hour tour online? Also, what are the departure times for the 3 hour tour on Tuesday February 23rd 2016? Thanks! Kate
26 November 2015|
Answer
Response from KiwiCaveRafting | Property representative |
HI Kate, thanks for your question. We only book this tour directly as it is just an extra option we offer and we normally try to get people to do the 5 hour tour. We also have a very good discount this summer that makes it... More
0
Votes
Dominique S
Hi there, Are we allowed to bring our own cameras?
13 July 2015|
Answer Show all 4 answers
Response from KiwiCaveRafting | Property representative |
Hi Dominique, no we can not allow you to take your camera as Stephen and Anjoola said. (thanks guys ;) It is for safety and the safety of your camera, we go through a lot of cameras ourselves. Your guide will take photos... More
1
Vote