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Masson Mills Shopping Village

Closed Now: 10:00 a.m. - 5:30 p.m.
Open today: 10:00 a.m. - 5:30 p.m.
Review Highlights
Disappointed with changes

Always been a big fan of the beer and whisky shop at Masson Mills. It was the best of its type in... read more

Reviewed 1 week ago
Colston C
A first time visit for us.

We visited here with our daughter and granddaughter. It was easy to find. The car park attendant... read more

Reviewed 1 week ago
Read all 215 reviews
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Traveller Overview
  • Excellent24%
  • Very good32%
  • Average24%
  • Poor11%
  • Terrible9%
Travellers talk about
“four floors”(10 reviews)
“scones”(10 reviews)
Set in 6 beautiful acres, Masson Mills is located over the banks of the River Derwent in the picturesque town of Matlock Bath, a village situated south of Matlock on the main A6 road in Derbyshire, England. Matlock Bath, a former spa town, is a...more
Closed Now
Hours Today: 10:00 a.m. - 5:30 p.m.
See all hours
Suggested duration: 1-2 hours
Masson Mills Derby Road, Matlock Bath, Matlock DE4 3PY, England
+44 1629 760208
Reviews (215)
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All reviews four floors household items scones under one roof rainy day lots of choice great shopping retail therapy disabled parking old mill couple of hours value for money bargains gifts purchase clothing shoes
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1 - 10 of 214 reviews
Reviewed 5 days ago via mobile

The food is sat there under headlamps and when you order they don't pass you the food oh no ( even though it's set out to be served when you order) they tell you to sit down and say you will have to wait for...More

1  Thank robnsarah2013
Reviewed 6 days ago via mobile

This discount shopping centre is on the northern side of the World Heritage site. The mill also has a working museum. I would give the mill house a 5 for it's history, structure and wooden floors. The clothing side of the mill is only worth...More

Thank warboys
Reviewed 1 week ago

Always been a big fan of the beer and whisky shop at Masson Mills. It was the best of its type in the area, I've recommended it to lots of people. Therefore, very disappointed today to find that it's been reduced to very little, with...More

Thank Colston C
Reviewed 1 week ago

We visited here with our daughter and granddaughter. It was easy to find. The car park attendant was helpful pointing out that we could recoup some of the cost at the restaurant or when making a purchase. When it came to paying I forgot all...More

Thank vjbWorcestershire
Reviewed 1 week ago

We spent an afternoon here as a treat for a family member, the car park is overpriced to begin with and the vast majority of the staff were disinterested particularly in the cafe. One member of staff actually walked away when our son stood at...More

Thank 2Buxtonpeople
Reviewed 2 weeks ago

There was a lot of different sections of shops on each floor. A majority of the stuff was normal priced but I did pick up a couple of Xmas pressies that were a reasonable cost. Felt a bit overwhelmed with the amount of stuff for...More

Thank kingdeb
Reviewed 3 weeks ago via mobile

My husband and I visit Masson Mills on a regular basis and always enjoy our time there. All the staff are so very friendly and welcoming with a good sense of humour. They go out of their way to help and assist and always point...More

Thank HelenMonk
Reviewed September 12, 2018 via mobile

We called here today as we wanted lunch and it looked interesting from the outside. How wrong we were. The 'restaurant', was very poor. It is just a big cafe and the service was awful. No one acknowledged us at all for 5 mins at...More

Thank FivegoHols
Reviewed September 9, 2018 via mobile

Ordered an afternoon tea which was basically a few poor quality sandwiches, a couple of small cakes and scones. Apart from 2 ladies the customer service in the restaurant was awful. All day breakfast arrived with half of it missing and the £4.50 soup was...More

Thank G8823DWanna
Reviewed September 8, 2018

Felt a bit overwhelmed with the amount of stuff for sale and found starting at the top and working down worked well for me. Picked up some Christmas presents and a couple of other things all at reasonable prices. Staff seem friendly enough and she...More

1  Thank plushdragon
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Questions & Answers
Ask a question
October 27, 2017|
AnswerShow all 3 answers
Response from gsw888 | Reviewed this property |
Yes, there is a toilet and changing place inside the shopping village on the ground floor if I am remembered it rightly.
October 11, 2016|
AnswerShow all 9 answers
Response from SweetmanB744JH | Reviewed this property |
Not sure,doubt it as there is food and products for sale and it is very crowded.
Sandra B
September 21, 2016|
AnswerShow all 11 answers
Response from Hayley F | Reviewed this property |
Yes they have a lift and disabled parking