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Bannatyne Health Club & Spa - Broadstairs

Westwood Road | Westwood Farm, Broadstairs CT10 2NR, England
+44 1843 600606
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Review Highlights
A great massage

First bamboo deep tissue massage and it was amazing. Shelley was both professional and friendly and... read more

Reviewed 5 days ago
Craig B
,
Birchington, United Kingdom
Amazing spa

Had a great deep tissue massage. Staff very friendly and helpful. Nice relaxation room to use... read more

Reviewed 1 week ago
tashajones81b
,
Broadstairs, United Kingdom
Read all 92 reviews
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Overview
  • Excellent42%
  • Very good21%
  • Average14%
  • Poor13%
  • Terrible10%
Travellers talk about
Closed Now
All hours
Hours Today: 6:30 AM - 11:00 PM
LOCATION
Westwood Road | Westwood Farm, Broadstairs CT10 2NR, England
CONTACT
Website
+44 1843 600606

Similar Things to Do in Broadstairs

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Reviews (92)
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1 - 10 of 92 reviews

Reviewed 5 days ago

First bamboo deep tissue massage and it was amazing. Shelley was both professional and friendly and did a fantastic job. Will be back for more...

1  Thank Craig B
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 4 days ago

Thank You kindly for your feedback. I am glad to hear your first Bamboo Massage experience with Shelly was amazing. We look forward to seeing you at Bannatyne Spa Broadstairs again soon!

Reviewed 1 week ago

Had a great deep tissue massage. Staff very friendly and helpful. Nice relaxation room to use after treatment.More

Thank tashajones81b
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 1 week ago

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am pleased to hear that you had a great treatment with us. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter pages....More

Reviewed 25 September 2017

Been a member for a few months and all staff very friendly at out set but now blank you they all need to go to charm school and remember that the members are important.All a bit tired and some areas are need further especially the...More

Thank jeremy574
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 3 October 2017

Thank you for taking the time to review Bannatyne Health Club Broadstairs. Your feedback has been forwarded to our Club Management Team. At Bannatyne Spa we constantly strive to improve our service provision and as such we welcome both positive and negative feedback to help...More

Reviewed 21 September 2017

Birthday voucher from my husband. Was looking forward to neck, shoulder and back massage. Unfortunately it turned out to be only shoulder and back. Felt rushed, the lady did not introduce herself, so didn't know her name. As soon as finished massage she left the...More

Thank Mary F
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 22 September 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I would like to apologise that your experience did not meet our exceptional service standards on this occasion. Our Spa Manager will be in contact with you to discuss.

Reviewed 7 September 2017

Seemed nice . good opening hours , nice cafe. Couldn't get in any gentle exercise classes . unless I logged in to book at 6 am in the morning . the sauna never got warm enough and was very old fashioned . the showers were...More

Thank 123pebbles
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 10 September 2017

Thank you for taking the time to review Bannatyne Health Club Broadstairs. Your feedback has been forwarded to our Club Management Team. At Bannatyne Spa we constantly strive to improve our service provision and as such we welcome both positive and negative feedback to help...More

Reviewed 30 August 2017

My husband surprised me with a gift experience voucher for this spa for my birthday. I went with my sister and we had a really great time. All the staff were professional, very friendly and couldn't do enough for us. We had a back, neck,...More

Thank Lauren2323
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 4 September 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am pleased to hear that you had a great spa day experience with us. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and...More

Reviewed 23 August 2017 via mobile

My other half surprised me with a day at the spa and some treatments. The pool was a bit cold but good. Treatments were great but did feel a little rushed. Spa was clean. We had afternoon tea. The bread was really hard and not...More

Thank Kym2
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 4 September 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am pleased to hear that you had a great day with us. At Bannatyne Spa we welcome all feedback both positive and negative to ensure we can constantly improve our customer service and...More

Reviewed 22 August 2017

Appalling customer service! Attempted to purchase a gift voucher for a friends birthday and received extremely poor customer service from not getting call backs to untrained staff. I would personally avoid if you are looking for a relaxing experience!More

Thank smayne2017
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 4 September 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I would like to apologise that your experience did not meet our exceptional service standards on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we...More

Reviewed 16 August 2017

I joined the health club today, the first thing I must say is that the staff could not have been more helpful. I only had time to use the sauna, steam room and jacuzzi and of course the shower and changing room facilities. The standards...More

Thank Algarve0843
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 4 September 2017

Thank you for taking the time to review Bannatyne Spa and Health Club Broadstairs. We appreciate all of your positive comments and look forward to seeing you again soon.

Reviewed 31 July 2017

I brought a spa day as a gift for my friend. The spa and the massages were brilliant really good and the staff we lovely. Although my voucher did say we would get a body scrub and massage - but we only got a massage....More

1  Thank anmskivens
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 3 August 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am glad to hear your massages were brilliant however, I am sorry to hear that your experience did not meet expectations in all areas on this occasion. At Bannatyne Spa we constantly strive...More

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Questions & Answers
tsunami1944
9 March 2015|
Answer
Response from BannatyneSpa | Property representative |
Hi, Please call us on 0344 477 4777 so we can clarify your location and the nearest spa to you. Thank you
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