I would like to thank you for taking the time to leave your review on TripAdvisor regarding our boat trip. We are delighted to hear that you had a wonderful time and enjoyed the journey. Your feedback about our captain being very kind and helpful is truly appreciated.
However, we apologize for not providing the fruit or a welcome drink as mentioned in the trip description. It is essential for us to deliver the services we promise and to ensure a complete experience for our guests.
Thank you for bringing this to our attention, and we sincerely apologize for any disappointment caused. We strive to learn from our mistakes and continuously improve our services to offer an even better experience to future visitors.
Once again, thank you for your feedback, and we hope to have the opportunity to welcome you on board again in the future.