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Address: Piazza Dei Consoli 11/28, 06053 Deruta, Italy
Phone Number:
+39 0972 4116
Website

TripAdvisor Reviewer Highlights

Read all 24 reviews
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    Terrible
Shipping is a problem

I waited to write this until I had confirmation my order had actually shipped. Still haven't received it, but just in case there is someone thinking to go there soon, I must echo... read more

2 of 5 bubblesReviewed 31 August 2016
TawnyaSingapore
,
Singapore, Singapore
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24 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Cleveland, Ohio
1 review
1 of 5 bubbles Reviewed 5 days ago NEW

My experience is the same as many but we visited the store in Assisi. They also have shops in Spello and Deruta. Another name associated with this store is Sberna. We chose our items and took pictures of some of them in September 2017. By November we still did not have our items and they did not return our emails... More 

Helpful?
Thank italia065
Singapore, Singapore
Level Contributor
150 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 78 helpful votes
2 of 5 bubbles Reviewed 31 August 2016

I waited to write this until I had confirmation my order had actually shipped. Still haven't received it, but just in case there is someone thinking to go there soon, I must echo the other negative reviews and say CARRY IT WITH YOU. We visited the shop in Deruta, where the proprietress was very friendly, and they did have a... More 

Helpful?
1 Thank TawnyaSingapore
Newton, MA
Level Contributor
39 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 29 February 2016

This was our second visit to the store in several years. We purchased 4 items and took pictures. We had multiple photos of our 4 pieces to be shipped. When they arrived one bowl was substituted for our chosen bowl - a large, intricate, expensive, lovely one. The bowl is nothing like the design we selected. The bowl sent looks... More 

Helpful?
1 Thank Sharon04Newton
Newport Beach, California
Level Contributor
4 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 4 February 2016

Met Luca at his store in Spello. We ordered some custom plates and bowls from him. He said it should take about 8 weeks to complete the order and ship to California. It ended up taking 12 weeks. The quality and design were fantastic...worth the wait.

Helpful?
Thank Jorgelugan
Rome, Italy
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 October 2015

These ceramics along with the Owner are of the utmost quality!!! Do not be deterred about the reviews on here that say otherwise. Luca is a rare find and a delight to work with. The selection of patterns and style in his shop is beyond compare. A note to all the naysayers: This is Italy, not America...sometimes things take time,... More 

Helpful?
Thank FKF5245
Los Angeles, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 November 2014

We looked at all 3 Fanny Ceramics stores, 2 in De Ruta and one in Spello, each exhibiting products in both traditional and innovative designs, more attractive than any we had seen in other stores. We ordered several pieces to be shipped to us in the US and was told by the owner, Luca Pimpanelli, that the order would take... More 

Helpful?
1 Thank labella_sue
Chicago, Illinois
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 16 August 2014

My wife and I visited on our honeymoon in April 2014 and made a custom order and have not received anything in the mail. For three months I have been trying to connect with Luca Pimpinelli and he has provided no indication on when we will receive the order. The last communication was a month ago with a short email... More 

Helpful?
3 Thank mattschiusa
Victoria
Level Contributor
281 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 105 helpful votes
1 of 5 bubbles Reviewed 12 June 2014

The pottery is quite nice and well painted. The problems all start after you leave them to be delivered. They quoted us 80 euros for delivery to Canada. We thought it a bit high but OK. It was to be sent right away so as to be at our house when we returned. I emailed for a tracking number and... More 

Helpful?
1 Thank Yago1
Bend, Oregon
Level Contributor
178 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 21 March 2014

We spent a cold day in Deruta buying pottery after driving over from Montepulciano. We specifically went to Pia (just outside the gate) but also browsed the few open shops near the center. We learned that the market for the traditional designs had collapsed and that many factories had shuttered. Many of the ones still producing are now semi-automated to... More 

Helpful?
1 Thank JA R
Bellingham, Washington
Level Contributor
1 review
5 of 5 bubbles Reviewed 8 January 2014

I purchased 3 large plates, one smaller plate and a bowl from Ceramiche Fanny on 25 Oct, 2013. The items arrived in perfect condition on 8 Jan 2014. The items are just beautiful, hand made with my family name on the back of each item and I couldn't be happier with my purchase. These items are far superior to other... More 

Helpful?
Thank MaggieBon

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